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Securitas AB Annual Report 2005

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<strong>Securitas</strong> Systems<br />

In the fall of <strong>2005</strong>, the division changed its name to <strong>Securitas</strong> Systems and introduced a new profi ling scheme that includes a new logotype<br />

to be introduced successively in all 13 countries of operation. The new profi le offers a stronger specialized systems integrator idunit. Service<br />

Technician Christoffer Moilanen (left) is carrying out service and maintenance work on the access control system at a shopping center while<br />

Service Technician Patrik Wanberg (right) is servicing and maintaining a CCTV system at a bank.<br />

Operations<br />

<strong>Securitas</strong> Systems offers customers with high security<br />

demands specially adapted security solutions based on<br />

modern technology. The customers mainly comprise large<br />

companies that require integrated security systems, such<br />

as banks and fi nancial institutions, telephone service<br />

providers, utilities, logistics centers and retailers.<br />

Offering<br />

<strong>Securitas</strong> Systems combines technical systems and<br />

components into a comprehensive solution designed for<br />

the customer’s needs. A security solution can comprise<br />

intrusion systems, access control and CCTV, complemented<br />

by a range of services offered by <strong>Securitas</strong><br />

Systems’ service organization and security services<br />

centers. These include alarm monitoring and response,<br />

remote monitoring and “helpdesks”.<br />

The offering consists of two parts: installation and<br />

maintenance (service). Installation accounts for approximately<br />

60 percent of <strong>Securitas</strong> Systems’ income and<br />

service for the other 40 percent. By providing high-quality<br />

service, <strong>Securitas</strong> Systems is able to retain customers<br />

throughout the life of their systems, which is normally<br />

8–10 years. This generates annual income corresponding<br />

to approximately 8 percent of the original installation<br />

cost. Services include preventive maintenance, repairs<br />

and customer training. Technical services are primarily<br />

contract based and generate stable revenue that is less<br />

dependent on economic conditions.<br />

Market<br />

The market for technical security solutions in Europe<br />

and the USA continues to grow and is currently estimated<br />

at MSEK 245,000.<br />

As customers become more global, they demand new<br />

types of security and monitoring solutions. New information<br />

technology in turn facilitates greater effi ciencies<br />

and solutions that were not possible before.<br />

Rapid technological developments are fragmenting the<br />

industry and causing high turnover among the competition.<br />

There has been some consolidation in the market<br />

as large companies have acquired others in the industry.<br />

This trend is expected to continue as globalization leads<br />

to higher demand for worldwide security partners.<br />

Sales and market shares<br />

Country<br />

Sales<br />

MSEK<br />

Sales<br />

MLOC<br />

Market<br />

share, %<br />

Sweden 1,320 1,320 33<br />

Norway 541 465 27<br />

Denmark 102 82 6<br />

Finland 362 39 20<br />

Germany 246 26 1<br />

France 724 78 2<br />

UK 619 45 2<br />

Ireland 104 11 6<br />

Spain1 742 80 7<br />

Portugal 183 20 9<br />

Belgium 102 11 3<br />

The Netherlands 154 16 2<br />

USA1 881 114 1<br />

Australia 62 10<br />

Hongkong 6 6<br />

Elimination of internal sales2 –61<br />

Total1 6,087 2<br />

1 Adjusted for the full year sales of acquired units.<br />

2 Refers to sales within the <strong>Securitas</strong> Systems division.<br />

<strong>Securitas</strong> in the market<br />

<strong>Securitas</strong> Systems is active in 12 European countries<br />

as well as the USA, with a market share of 4 percent in<br />

Europe and 1 percent in the USA.<br />

We are focused on a number of customer segments.<br />

The Banking and fi nance segment and Retail segment<br />

cover most of our geographical markets. Each country<br />

otherwise determines which segments are most appealing<br />

in the local market. The knowledge built up locally in<br />

certain segments can then be used in our other markets.<br />

We face competition in our markets from many small<br />

companies that are strong locally and from large companies<br />

such as Siemens, Bosch, Group 4 Securicor, Chubb,<br />

Gunnebo, ADT and Diebold.<br />

56 SECURITAS <strong>2005</strong>

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