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Securitas AB Annual Report 2005

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The wheel of fortune<br />

Rationalization<br />

Refi nement<br />

Standards<br />

Quality<br />

services<br />

The demand for higher quality and more specifi c security services is driving the development of standards, which in turn raises wage levels<br />

and attracts more qualifi ed people. This in turn helps to reduce employee turnover and leads to employees with longer experience and<br />

better training. Having more experienced and qualifi ed people makes it possible to further refi ne and specialize services. The higher cost of<br />

qualifi ed guards can be partly offset by rationalizing security solutions with the help of technologies such as intrusion alarms, access control,<br />

fi re systems, CCTV and remote-control systems.<br />

Creating professional jobs<br />

– an important contribution to society<br />

<strong>Securitas</strong>’ businesses play an important role in the advancement of individuals<br />

and society. By driving development in the security industry, <strong>Securitas</strong> maintains<br />

its competitive strength and long-term profi tability, while at the same time<br />

advancing the profession through training and higher wages and creating good<br />

job and career opportunities in an industry long known for temporary, untrained<br />

labor and low wages.<br />

When <strong>Securitas</strong> enters an undeveloped market, demand<br />

in the industry is tied to basic guarding services with<br />

temporary labor and high employee turnover. Usually<br />

they are regarded as “unqualifi ed jobs you can’t live on”.<br />

Development of wage levels<br />

Employee<br />

turnover<br />

Wages<br />

Thanks to <strong>Securitas</strong>’ initiatives to create a dialogue with<br />

the industry and unions, we are now seeing a trend in<br />

which training is raising the competence of employees.<br />

This creates more qualifi ed services with higher quality<br />

and better prices. This in turn is providing a foundation<br />

for better wages and further training, so that fewer<br />

employees can perform more services enhanced by<br />

sophisticated technology. Employee turnover is reduced<br />

and more employees feel that their jobs offer development<br />

potential, career opportunities and wages they can<br />

live on.<br />

Human resource management and employee development<br />

play a prominent role in <strong>Securitas</strong>’ operations. The<br />

relationship with employees must be based on mutual<br />

respect. There is a critical link between the competence<br />

of employees and <strong>Securitas</strong>’ fi nancial development that<br />

contributes signifi cantly to the success of individuals<br />

and the positive development of society.<br />

The Group achieves its fi nancial objectives by being an<br />

attractive employer that offers good working conditions,<br />

fair wages and suitable training. Wages and other benefi ts<br />

must meet the legal minimum or the lowest level in the<br />

industry. The basic principle on setting wages is to raise<br />

them to a level that meets or exceeds what is considered<br />

“enough to live on”. The Group follows applicable<br />

rules on working hours as stipulated by national laws<br />

or industry standards.<br />

Cooperation with employees<br />

A key factor in <strong>Securitas</strong>’ market responsibility is to<br />

cooperate with trade organizations, unions, government<br />

authorities and the police, in order to raise the standard<br />

of security services, rules and norms. <strong>Securitas</strong> recognizes<br />

unions and respects the right of all employees to<br />

unionize or become members of the unions they choose<br />

and to negotiate collectively in accordance with local<br />

laws and regulations.<br />

Since 1996, the Group has had a European Group<br />

Council, which serves as a forum for information<br />

and collaboration between Group Management and<br />

employees in European operations. The European<br />

Group Council met twice in <strong>2005</strong>.<br />

<strong>Securitas</strong> in society<br />

SECURITAS <strong>2005</strong> 9

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