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Securitas AB Annual Report 2005

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Cash Handling Services<br />

One of the solutions <strong>Securitas</strong> introduced during the year, in Borås, Sweden and elsewhere, was the Cash Shop<br />

solution. Small companies are able to make cash deposits directly into an ATM-like environment at a time of<br />

their choosing instead of being limited to banking hours. This is in line with the strategy deployed by banks to<br />

increasingly eliminate cash handling.<br />

In the USA, the Federal Reserve has not yet taken similar<br />

major steps in the same direction. However, in the<br />

spirit of minimizing cross-shipping of cash, a change<br />

in policy has been introduced. As a result, the Fed has<br />

introduced a custodial inventory program that allows<br />

banks or their designes to hold inventories of Federal<br />

funds as an alternative to shipping excess funds back to<br />

a Federal Reserve Bank. This signals a desire to improve<br />

the effi ciency of the cash fl ow and creates opportunities<br />

for our industry. Also of note, the Federal Reserve<br />

has outsourced its cash processing operations in several<br />

markets. Loomis, Fargo & Co has taken charge of three<br />

of those depots.<br />

Sales and market shares<br />

Country<br />

Sales<br />

MSEK<br />

Sales<br />

MLOC<br />

Market<br />

share, %<br />

USA 3,820 507 19<br />

Sweden 917 917 >50<br />

Norway 205 176 24<br />

Denmark 111 89 47<br />

Finland 166 18 35<br />

Great Britain 2,689 197 27<br />

France1 2,019 216 31<br />

Switzerland 91 15 14<br />

Austria 159 17 37<br />

Spain 979 105 41<br />

Portugal 91 10 17<br />

Sales of divested operations 533<br />

Elimination of internal sales2 –188<br />

Total1 11,592 18<br />

1 Adjusted for full-year sales in acquired units.<br />

2 Refers to sales within the Cash Handling Services division.<br />

Market Development<br />

The armored cash transport market is growing only<br />

modestly, yet this service remains an essential foundation<br />

for the development of the complete service offering.<br />

As noted, our cash processing operations in Europe<br />

are well suited to serve the banking sector in the markets<br />

where we operate, though opportunities do remain. In<br />

the USA, signifi cant investment in recent years to build<br />

In <strong>2005</strong>, Myntomat machines were installed at the sites of several<br />

large superstores in Sweden. Here, at one of COOP’s superstores in<br />

Malmö shoppers can deposit coins in a Myntomat machine in return<br />

for a receipt to be used as payment for purchases.<br />

<strong>Securitas</strong>’ cash management infrastructure has positioned<br />

itself to benefi t from emerging trends among both<br />

banks and retailers to outsource more cash processing<br />

activities. Our e-business model, based on the Customer<br />

Information Exchange, utilizes the Internet to enhance<br />

effi ciency in cash ordering, upgrade the quality and<br />

timeliness of consolidated reporting, and in some cases<br />

reduce total cash inventories. For instance, one major<br />

U.S. bank reported a reduction of MUSD 100 in its cash<br />

inventory as a result of <strong>Securitas</strong> Internet Change Order<br />

(ICO) service. Several banks have also saved substantial<br />

cash order preparation fees by using ICO to consolidate<br />

Fed orders and utilize the network to break down and<br />

distribute orders through their branch networks.<br />

The Virtual Vault service, introduced two years<br />

ago, has also proven popular. Essentially, it provides a<br />

complete vault and reporting solution for banks seeking<br />

to expand to new markets without having to invest<br />

in a physical facility. Late in <strong>2005</strong>, we introduced an<br />

additional service for check processing. Although check<br />

usage is declining, it still serves as the payment method<br />

for nearly 30 percent of transactions in the USA.<br />

The market for retail cash handling services beyond<br />

armored transport is substantially less developed in<br />

both the USA and Europe. The division’s approach is to<br />

offer more end-to-end solutions integrating transport,<br />

deposit preparation, processing and reporting functions<br />

into a complete offer. Much of the cost of handling cash<br />

results from duplication of effort. <strong>Securitas</strong>’ objective is<br />

to eliminate unnecessary steps by combining services<br />

and introducing appropriate equipment and technology.<br />

One such solution for multi-location retailers and<br />

restaurants is SafePoint, which incorporates an electronic<br />

safe, armored transport, deposit processing and<br />

timely consolidated reporting for a fi xed monthly fee.<br />

A franchisee of one restaurant chain reported that, for its<br />

30-restaurant operation, this solution ”brought tens of<br />

70 SECURITAS <strong>2005</strong>

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