Registration document 2011 - tota - Total.com

12
324
Corporate social responsibility
Employee policy
1. Employee policy
The quantitative information set out below about TOTAL’s employees worldwide relates to all the subsidiaries consolidated under the global
integration method. Some of the data comes from the Worldwide Human Resources Survey (WHRS), which uses almost one hundred
indicators measuring important factors of the Group’s employee policy. This annual survey is performed on a sample of employees from the
consolidated companies, representative of their distribution by business segment and region; when such WHRS data is mentioned in this
document, reference will be made to the relevant scope.
1.1. Group employee
1.1.1. Group employees
as of December 31, 2011 (1)
As of December 31, 2011, the Group had 96,104 employees
belonging to 356 companies and subsidiaries located in 106 countries.
The tables below show, at year-end 2010 and year-end 2011,
the breakdown of employees by the following categories:
gender, nationality, business segment, region, and age bracket:
Group Employees as of December 31, 2011 2010
Total number of employees 96,104 92,855
Women 29.7% 29.4%
Men 70.3% 70.6%
French 36.1% 37.4%
Other nationalities 63.9% 62.6%
Breakdown by business segment
Upstream
Exploration & Production 16.7% 16.7%
Gas & Power 7.8% 1.8%
Downstream
Refining & Marketing 30.1% 34.6%
Trading & Shipping 0.5% 0.5%
Chemicals 43.4% 44.9%
Corporate 1.5% 1.5%
Breakdown by region
Mainland France 36.5% 37.9%
French Overseas Departments and Territories 0.4% 0.3%
Rest of Europe 23.4% 26.8%
Africa 9.6% 9.4%
North America 6.8% 6.7%
South America 7.5% 7.3%
Asia 14.1% 10.1%
Middle East 1.1% 0.9%
Oceania 0.6% 0.6%
Breakdown by age bracket
< 25 5.9% 6.4%
25 to 34 30.0% 27.4%
35 to 44 28.1% 28.7%
45 to 54 24.0% 25.5%
> 55 12.0% 12.0%
The workforce increased by 3.5% between 2010 and 2011. Events
with a significant impact on headcount included the investment in
SunPower and the disposal of part of the Resins business.
(1) Employees of the globally consolidated companies only.
TOTAL. Registration Document 2011
After France, at year-end 2011, the country with the most employees
was the United States, followed by Philippines, Belgium and China.
The breakdown by gender and nationality of managers or
equivalent positions (≥ 300 Hay points) is as follows:
Breakdown of managers or equivalent 2011 2010
as of December 31,
Total number of managers 26,836 25,998
Women 23.1% 22.7%
Men 76.9% 77.3%
French 41.1% 41.6%
Other nationalities 58.9% 58.4%
In 2011, the Worldwide Human Resources Survey covered 73,654
employees belonging to 124 subsidiaries.
Group included in WHRS WHRS 2011 WHRS 2010
Employees surveyed 73,654 66,644
% of Group employees 77% (a) 72%
(a) 81% excluding SunPower subsidiaries, which could not be included in the WHRS in 2011.
1.1.2. Employees joining and leaving TOTAL
As of December 31, 2011 2010
Total number hired on
open-ended contracts 9,295 8,792
Women 29.4% 30.7%
Men 70.6% 69.3%
French 12.8% 8.7%
Other nationalities 87.2% 91.3%
The number of employees hired on open-ended contracts in 2011 in
the consolidated companies increased by 5.7% compared to 2010.
The region in which the largest number of employees on open-ended
contracts was hired was Asia (30.5%), followed by Europe (29.8%),
and the business that hired most was the Chemicals (61.1%).