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Registration document 2011 - tota - Total.com

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TOTAL particularly monitors hazardous waste treated externally:<br />

<strong>2011</strong> 2010<br />

Volume of hazardous waste treated<br />

outside the Group (kt) 248 263<br />

Environmental nuisance<br />

TOTAL’s activities may cause environmental nuisances for residents<br />

near its industrial sites. These are mainly noise and odors, but can<br />

also be vibrations and road, sea or river traffic.<br />

Most sites have a system for receiving and processing residents’<br />

<strong>com</strong>plaints so that they can be taken into account and the nuisance<br />

reduced as far as possible. Monitoring systems can also be put in<br />

place, such as sound level measurement at the site perimeter, or<br />

networks of sensors to determine the origin and intensity of odors.<br />

2.2.3. Accident risk<br />

For further information, see point 2 of Chapter 4, “Risk factors”.<br />

In addition to setting up management structures and systems,<br />

TOTAL strives to minimize the industrial and environmental risks<br />

inherent in its activities by:<br />

– performing rigorous inspections and audits;<br />

– training staff and raising the awareness of all parties involved;<br />

– implementing an active investment policy.<br />

In particular, TOTAL strives to prevent accidental spills. A <strong>com</strong>mon<br />

technical risk management approach has been developed to<br />

formalize this requirement at the Group’s industrial sites. The<br />

methodology is being gradually implemented in all of its operated<br />

businesses and sets out a risk analysis based on accident scenarios<br />

for which the severity of the consequences and the probability of<br />

occurrence are assessed. These parameters are used to create a<br />

decision matrix that identifies the required level of mitigation.<br />

Specifically with regard to shipping, the Group has an internal policy<br />

setting out the rules for selecting vessels. These rules are based on<br />

the re<strong>com</strong>mendations of the Oil Company International Marine<br />

Forum (OCIMF), an industry association made up of the main global<br />

oil <strong>com</strong>panies that promotes good practice in oil shipping, and on<br />

its Ship Inspection Report (SIRE) Program.<br />

In accordance with industry practice, TOTAL particularly monitors<br />

accidental liquid hydrocarbon spills of a volume of more than one<br />

barrel (159 liters). Spills that exceed a certain severity threshold<br />

(whether in terms of volume spilt, toxicity of the product in question<br />

or the natural environment affected) are reviewed on a monthly basis<br />

and annual statistics are sent to the Group’s Management Committee.<br />

All accidental spills are followed by restoration action aimed at<br />

returning the environment to its original state as quickly as possible.<br />

The table below shows the number and volume of accidental<br />

hydrocarbon spills with an environmental impact and that are<br />

greater than one barrel in volume:<br />

<strong>2011</strong><br />

Number of hydrocarbon spills with an environmental impact 263<br />

<strong>Total</strong> volume of hydrocarbon spills with<br />

an environmental impact (thousands of m 3 ) 1.8<br />

NB: Soil on sites is deemed to form part of the natural environment unless it is sealed. 2010<br />

values are not given because they are not <strong>com</strong>parable due to a change in methodology.<br />

While risk prevention is emphasized, TOTAL regularly addresses the<br />

issue of crisis management on the basis of identified risk scenarios.<br />

In particular, the Group has emergency plans and procedures in<br />

place in the event of an hydrocarbon leak or spill. These plans and<br />

procedures are specific to each subsidiary in line with its structure,<br />

activities and environment, while <strong>com</strong>plying with Group<br />

re<strong>com</strong>mendations, and are regularly reviewed and tested during<br />

exercises.<br />

Also available to TOTAL’s subsidiaries, the PARAPOL (Plan to mobilize<br />

Resources Against Pollution) alert scheme is used to facilitate crisis<br />

management at Group level. Its main aim is to mobilize the internal<br />

and external human and physical resources necessary to respond in<br />

the event of pollution of marine, coastal or inland waters, without<br />

geographical restriction, at any time, at the request of any site.<br />

TOTAL and its subsidiaries have assistance agreements with the<br />

main bodies specializing in oil spill management such as Oil Spill<br />

Response Limited, CEDRE and Clean Caribbean & Americas. Their<br />

role is to provide expertise, resources and equipment in all of the<br />

regions where TOTAL has operations.<br />

After the blowout on the Macondo well in the Gulf of Mexico,<br />

TOTAL created three Task Forces to analyze risks at Group level<br />

and make re<strong>com</strong>mendations.<br />

Task Force No. 1 examined the safety of deep-offshore exploration<br />

and production (well architecture, bop-stack design, staff training<br />

based on lessons learnt from serious incidents in the industry).<br />

Its work resulted in the implementation of even more stringent<br />

inspections and audits of drilling activities.<br />

Task Force No. 2, in conjunction with the Global Industry Response<br />

Group (GIRG) created by the OGP (International Association of Oil<br />

and Gas Producers), is responsible for studying deep offshore oil<br />

capture and the associated containment operations should a<br />

pollution event occur in deep waters. This work will make it possible<br />

to have capture devices available in the near future in several regions<br />

of the world where TOTAL has multiple exploration and production<br />

operations, such as the North Sea and the Gulf of Guinea.<br />

Task Force No. 3 has worked on the revision of oil spill contingency<br />

plans in order to improve TOTAL’s ability to respond to major<br />

pollution related to a blow-out or <strong>com</strong>plete loss of containment<br />

from an FPSO. Its work has resulted in particular in a significant<br />

increase in stocks of dispersants available within the Group.<br />

2.2.4. Sustainable use of resources<br />

Water<br />

Corporate social responsibility 12<br />

Health, safety and environment information<br />

The distribution of the freshwater available worldwide varies greatly in<br />

space and time. The issue of water consumption therefore requires<br />

different responses depending on the regional and technical context.<br />

In order to establish which of its facilities are affected by this issue<br />

as a priority, TOTAL both:<br />

– identifies water withdrawals and discharges on all of its sites;<br />

– and identifies sites located in “water stress” areas (watersheds<br />

that will have less than 1,700 m 3 of renewable freshwater<br />

available per person per year by 2025, according to the<br />

Falkenmark indicator), using the Global Water Tool for Oil & Gas,<br />

developed jointly by the World Business Council for Sustainable<br />

Development and IPIECA.<br />

<strong>Registration</strong> Document <strong>2011</strong>. TOTAL 331

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