Polycom DMA 7000 System Operations Guide

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DMA Operations Guide Upgrading 10 After the first node has rebooted (if necessary) and its front-panel LCD displays DMA Ready, turn on the second node. The second node boots, finds the first node, and syncs to it, thus being restored to the same state. Depending on the configuration changes being applied, it may reboot so the changes can take effect. When done, both servers’ LCDs display DMA Clustered. The Polycom DMA system’s Upgrade Management screen lets you upload a software upgrade package and install the upgrade on your system (both nodes). It also lets you roll back to the previous version, if necessary. This process can be used for patches, minor upgrades, and major upgrades. In all three cases, the current system configuration (users, MCUs, conference settings, system backups, server settings, and security settings) are preserved. Patches don’t require new license keys, but major and minor version upgrades do. Any of the three may require a system restart. If so, that information is displayed on the screen after you upload the upgrade package. The following table describes the parts of the Upgrade Management screen. Table 3-3 Parts of the Upgrade Management screen Field Description Version Information Shows the current system version and the rollback version (if any), which is the previous system version. Upgrade Package Details Operation History of Node 1 Operation History of Node 2 Shows the version, SHA1 checksum, and activation key of the upgrade package that’s been uploaded (if any). Also indicates whether the system must be restarted after upgrading and displays a brief description, which includes an estimated install time. Lists each upgrade management operation (upgrade or downgrade) performed on node 1, showing the package version, date of the operation, and which user performed it. Lists each upgrade management operation (upgrade or downgrade) performed on node 2, showing the package version, date of the operation, and which user performed it. 3–12 Polycom, Inc.
Upgrade Procedures System Management Note • The upgrade installation process automatically creates a backup, which enables you to roll back an upgrade (restore the previous version) if necessary. As a precaution, however, we recommend that you download a recent backup file before you begin to install an upgrade. See “Backing Up and Restoring” on page 3-8. • You can roll back only the last applied upgrade. Rolling back an upgrade restores the database to its state prior to the upgrade, so data may be lost. To install an upgrade 1 Put the upgrade package file somewhere on or accessible from your PC. 2 Go to System Management > Software Management > Upgrade Management. 3 In the Commands list, click Upload. 4 Select the upgrade package file and click Open. The File Upload dialog box indicates when the upload is complete. 5 Click Close. The Upgrade Package Details section displays information about the file you uploaded. The description includes an estimated install time. 6 Verify that the upgrade package is correct. If a system restart is required, make sure that there are no calls on the system and that all MCUs are out of service. See “MCU Procedures” on page 7-4. Most upgrades will require a restart. 7 In the Commands list, click Upgrade. A confirmation dialog box appears. 8 Click Yes. If a restart is required, a dialog box informs you that the upgrade is starting. Shortly after that, the system logs you out and restarts. 9 Click OK to log out immediately, or simply wait. When the upgrade process is finished, both servers’ LCDs display DMA Clustered and you’re able to log back in. 10 Log back in and: a Verify on the Dashboard that both servers are up. b Go to System Management > Software Management > Upgrade Management and check the Operation History tables. c Go to Device > MCUs and put the MCUs back into service. See “MCU Procedures” on page 7-4. Polycom, Inc. 3–13
Page 1 and 2: Polycom ® DMA 7000 System Operati
Page 3 and 4: Contents 1 Polycom ® DMA 7000 Sys
Page 5 and 6: 8 Server Settings 9 System Security
Page 7 and 8: Polycom ® DMA 7000 System Overvie
Page 9 and 10: Polycom DMA System Management Inter
Page 11 and 12: Software Name License Legal Contrac
Page 13 and 14: Polycom ® DMA System Configuratio
Page 15 and 16: Set Up MCUs Polycom ® DMA System
Page 17 and 18: Set Up Conference Templates Test th
Page 19 and 20: System Management This chapter desc
Page 21 and 22: Recommended Regular Maintenance Sys
Page 23 and 24: Dashboard System Management When yo
Page 25 and 26: To run ping on each server 1 Go to
Page 27 and 28: Table 3-2 Information in the Backup
Page 29: System Management Note If autorun d
Page 33 and 34: Shutting Down and Restarting System
Page 35 and 36: Conference Templates and Settings T
Page 37 and 38: Table 4-3 Edit Conference Template
Page 39 and 40: Conference Settings Conference Temp
Page 41 and 42: User Management This chapter descri
Page 43 and 44: Users Screen User Management • In
Page 45 and 46: See also: Edit User Dialog Box Tabl
Page 47 and 48: Add Conference Room Dialog Box User
Page 49 and 50: User Management To find a user or u
Page 51 and 52: Groups To delete one of a user’s
Page 53 and 54: Table 5-10 Fields in the Edit Group
Page 55 and 56: System Reports System Logs This cha
Page 57 and 58: Audit Data Calls Data System Report
Page 59 and 60: Export CDR Data Table 6-6 Informati
Page 61 and 62: Call CDR Records Conference Room Er
Page 63 and 64: Table 6-10 Information in the Enter
Page 65 and 66: Device Management MCU List This cha
Page 67 and 68: See also: Add MCU Dialog Box “MCU
Page 69 and 70: Device Management To terminate exis
Page 71 and 72: Server Settings Network This chapte
Page 73 and 74: Enterprise Directory Server Setting
Page 75 and 76: Server Settings d Specify the direc
Page 77 and 78: Signaling Configuration Server Sett
Page 79 and 80: Licenses The following table descri
Page 81 and 82:
System Security This chapter descri
Page 83 and 84:
Certificate Configuration Procedure
Page 85 and 86:
3 In the Commands list, select Issu
Page 87 and 88:
See also: “Management and Securit
Page 89 and 90:
Security Configuration System Secur
Page 91 and 92:
System Security To change the defau
Page 93 and 94:
Index A access, system interface 1-
Page 95 and 96:
logging 8-8 network 8-1 server 8-1
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Polycom DMA 7000 System Operations Guide

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