Polycom DMA 7000 System Operations Guide

Call CDR Records
Conference Room Errors
Call records begin with the string CALL and have this layout:
CALL,id,logId,start,end,source,destination,confId,join,leave
Here is an example (in the file, it’s all one line):
System Reports
CALL,910fb1f2-1c07-4599-9015-26fed492685d,
dma7000:0.9.0.30909:198.18.0.2-47309:1,2008-09-12 08:15:52,
2008-09-12 08:16:09,"h323:NAME:rshofner,TEL:66481,TA:10.33.8.75",
"h323:TEL:1111,TA:10.47.19.26",bbd5899d-9b28-46f7-8ad7-c55e08bf19c0,
2008-09-12 08:15:55,2008-09-12 08:16:09
Values are enclosed in double quotes when necessary, using the same rules as
for conference records.
The table below describes the fields in the record.
Table 6-9 The Call CDR record
Field Description
CALL Labels this as a call record.
id Unique identifier for the call.
logId Human-readable identifier useful for searching logs.
Unique only until the next system restart.
start Time the call began (first signaling event).
end Time the call ended (session closed).
source Endpoint from which the call came.
destination Conference room being called.
confId ID of the conference that the call joined.
join Time the call joined the conference.
leave Time the call left the conference.
If your Polycom DMA system is integrated with an enterprise directory, the
system creates a conference room ID for each directory member. It reads the
enterprise directory daily to refresh the information in its cache and to add
conference rooms for new members. It also rereads the directory whenever
you update the directory integration settings (System Setup > Server Settings
> Enterprise Directory).
The Conference Room Errors screen reports the conference room ID status
and lists the problem IDs.
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