Level 6 Graduate Diploma in Engineering (9210-01) - City & Guilds

Unit 138 Quality and reliability engineering
Level: 6
Introduction
Quality is the degree to which performance of goods and services meets expectations, whereas the
reliability is the probability that a system or component performs its intended function for a
specified interval under stated conditions. This unit is about the design process that leads to reliable
systems with built-in quality. It enables measurement of effectiveness and repeatability.
Unit aim
The aim of this unit is to develop knowledge and understanding of artefact quality, reliability, safety,
and maintainability by measurement and planning.
Learning outcomes
There are four learning outcomes to this unit. The learner will:
1. Understand the importance of quality and reliability
2. Use methods for measuring and improving quality and reliability
3. Develop quality and reliability programme plans
4. Adopt Quality Management Systems into organisations
Guided learning hours
It is recommended that 150 hours should be allocated for this unit of which 90 should be direct
taught hours and the remainder for laboratory practical work and independent study. The unit may
be carried out on a full time or part time basis.
Assessment
This unit will be assessed by means of one three hour examination paper.
Learners are expected to possess knowledge of statistics and probability in mathematics as per the
City & Guilds Advance Technician Diploma level 2565 or relevant HND or other equivalent.
182 Level 6 Graduate Diploma in Engineering (9210-01)