How to Perform On-the-job Training - Dean Amory

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Even when a program is evaluated and found to be highly successful, it should continue to be reviewed over time. New people become trainers, new supervisors are hired, and the subject matter itself can evolve as changes take place in the work environment and/or the worksite. Thus, training materials and processes should be reassessed and revised periodically so the OJT program continues to be successful. 7.11 Summary A coaching-based OTJ program requires commitment from all levels of the organization Trainees must be open to learning; coaches must be interested in teaching and trained to do it well; supervisors must coordinate and review the activities of their assigned trainees and the coaches working with them; and all managers must support the goals and methods of the program. Each program will improve over time. Today’s trainees will learn about coaching relationships and be trained using methods that adhere to adult learning principles. These employees will have a head start when it is their turn to take on the roles of supervisor and coach in the future. 7.12 References - Blair, P. (2001). Tips- Structured OJT, http://pages.prodigy.net/pblair/intro.htm, Pete Blaire and Associates. - Johnson, S. D., and Leach. J.A. (2001). Using Expert Employees to Train on the Job, Ch. 3 in Advances in Developing Human Resources 3(4), pp. 425-434. - Leach, J.A. (1996). Distinguishing Characteristics Among Exemplary Trainers in Business and Industry, in Journal of Vocational and Technical Education 12(2), pp. 7-11. - Wiehagen, B., Conrad, D., Friend, T., and Rethi, L. (2002). Considerations in Training On the- Job Trainers, in Strategies for Improving Miners’ Training, Robert Peters (editor), - NIOSH Information Circular 9463, U.S. Department of Health and Human Services, - Center for Disease Control and Prevention, Nat. Inst. of Occup. Safety and Health, pp. 27-34. - Williams, S.W. (2001). The Effectiveness of Subject Matter Experts as Technical Trainer, - Human Resources Development Quarterly 12(1), pp. 91-97. 100
8. Guide To Conducting A Coaching Skills Workshop For On-The-Job Training 8.1 Goal of this Workshop The goal of this workshop is to teach experienced miners how to be effective at passing on what they know to miners new to their jobs. It gives prospective OJT trainers the rationale and tools needed to become effective coaches and an opportunity to learn and practice strategies for successful coaching. By the end of the workshop, trainers will have a clearer understanding of their role, know how to prepare for teaching someone a new job, and know where to get needed resources. 8.2 Objectives Instructional objectives are the cornerstone of successful instruction. When written well, they enable you to identify appropriate content for your instruction, organize your instruction the best way possible, and create tools to accurately determine if instruction is achieving your goals (Mager, Robert F. (1997) Preparing Instructional Objectives: A Critical Tool in the Development of Effective Instruction, 3rd ed. Atlanta, GA: CEP Press.) Once upon a time a Sea Horse gathered up his seven pieces of eight and cantered out to find his fortune. Before he had travelled very far he met an Eel, who said, "Psst. Hey bud. Where ya goin’?" "I am going out to find my fortune," replied the Sea Horse proudly. "You're in luck," said the Eel. "For four pieces of eight you can have this speedy flipper, then you'll be able to get there a lot faster." "Gee, that's swell," said the Sea Horse and paid the money, put on the flipper, and slithered off at twice the speed. Soon he came upon a Sponge, who said, "Psst. Hey bud. Where ya goin’?” "I am going out to find my fortune," replied the Sea Horse. "You're in luck," said the Sponge. "For a small fee I will let you have this jet-propelled scooter so that you will be able to travel a lot faster." So the Sea Horse bought the scooter with his remaining money and went zooming through the sea five times as fast. Soon he came upon a Shark, who said, "Psst. Hey bud. Where ya goin’?" "I am going out to find my fortune," replied the Sea Horse. "You're in luck. If you take this short cut," said the Shark, pointing to his open mouth, "you'll save yourself a lot of time." "Gee, thanks," said the Sea Horse. He zoomed off into the interior of the Shark and was never heard from again. The moral of this fable is that if you're not sure where you're going, you're liable to end up some place else. Good instructional objectives describe the learner's performance—what the participant will be able to do at the end of the instruction. Performance outcomes identified in the objectives should be smart: specific, measurable, acceptable (attractive), realistic and timed. 101
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How to Perform On-the-job Training
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Title: How to Perform On-The-Job Tr
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5. Coaching Tips ..................
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8.4 Workshop Topics ...............
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On-the-job training 1. General Intr
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2. Professional Coaching © Copyrig
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Here are several quotes that can en
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STEP THREE Build an appreciative an
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4. A Comprehensive Program to Deliv
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Goals — setting and clarifying re
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did not recognize that his techniqu
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6. Make Learning Fun Narrative of a
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11. Hand the initiative over to the
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negative way (in our terms, that it
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Coaching Tip 2 - General Tips Some
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Coaching Tip 6 - Use The Art of Cha
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Remember that training and developm
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6.2 Glossary of Terms Activity A wa
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On-the-job instruction: I would use
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off-the-job training costs being hi
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that individual to perform the task
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their development, and should be ap
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The coach should minimize interrupt
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Page 89 and 90: check their own work and assess it
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Page 127 and 128: Asking Good Questions ? ? ? ? ? ? ?
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Page 147 and 148: 9.2 Expectations What do you expect
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9.6 Unit 2: The Coach/Trainee Relat
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Asking Good Questions Questions hel
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Here are some suggestions for provi
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Developed and revised by Bruce Myla
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Common Training Errors OJT coaches
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Coaching Checklist The following ch
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Steps to Successful Coaching 1. Foc
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Part III - Important Considerations
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OJT Trainee Pre-assessment Subject
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Box 8: Commitment Has improved sinc
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OJT Trainee Feedback Subject of OJT
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9.10 Unit 6: Wrap-up Coaching Suppo
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Workshop Expectations At the beginn
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How to Perform On-the-job Training - Dean Amory

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