How to Perform On-the-job Training - Dean Amory
According to The Encyclopedia of Business, ©2000 Gale Cengage, On-the-job training is by far the predominant form of job training. Studies also indicate that it is the most effective form of job training. Yet, it also represents a significant investment considering that roughly 30% of a new worker's time is spent in on-the-job training during the first 90 days of employment, that productivity of experienced workers assigned to train new workers may decrease during the training period, and that new workers may make expensive mistakes. Both companies and workers therefore profit largely from the presence of simple, but complete trainee and trainer guides that allow for executing OJT in a structured way. “How to perform on-the-job training”, has the information, techniques and tips that will allow you to implement a professional OJT training program. The book also includes all the tools, documents and checklists necessary for setting up a qualitative and efficient skills training program for OJT coaches
According to The Encyclopedia of Business, ©2000 Gale Cengage, On-the-job training is by far the predominant form of job training. Studies also indicate that it is the most effective form of job training. Yet, it also represents a significant investment considering that roughly 30% of a new worker's time is spent in on-the-job training during the first 90 days of employment, that productivity of experienced workers assigned to train new workers may decrease during the training period, and that new workers may make expensive mistakes.
Both companies and workers therefore profit largely from the presence of simple, but complete trainee and trainer guides that allow for executing OJT in a structured way.
“How to perform on-the-job training”, has the information, techniques and tips that will allow you to implement a professional OJT training program. The book also includes all the tools, documents and checklists necessary for setting up a qualitative and efficient skills training program for OJT coaches
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8.4 Workshop Topics ......................................................................................................102<br />
8.5 Pre-class Preparation.................................................................................................103<br />
Items on <strong>the</strong> following checklist should be taken care of before each session...........103<br />
8.6 Workshop Evaluation................................................................................................104<br />
8.7 Coach’s Notes for Coaching Skills Workshop for OJT............................................104<br />
8.8 Welcome and Introductions ......................................................................................104<br />
8.9 Unit 1: What is a Coach? ..........................................................................................105<br />
WWIFM? - What is in it for me?............................................................................106<br />
8.10 Unit 2: The Coach/Trainee Relationship ................................................................106<br />
Communication...........................................................................................................106<br />
val·i·date .....................................................................................................................107<br />
Listening......................................................................................................................107<br />
Good listeners .............................................................................................................107<br />
Asking Good Questions ..............................................................................................108<br />
Types of Questions......................................................................................................108<br />
Giving Feedback .........................................................................................................108<br />
Responsibilities ...........................................................................................................109<br />
8.11 Unit 3: Coaching Adults .........................................................................................110<br />
The Cone of Learning .................................................................................................111<br />
8.12 Unit 4: Preparing a <strong>Training</strong> Outline ......................................................................112<br />
A practical training outline: ........................................................................................112<br />
<strong>How</strong> <strong>to</strong> Make a <strong>Training</strong> Plan:....................................................................................112<br />
Why do you need a training plan? ..............................................................................113<br />
<strong>How</strong> <strong>to</strong> develop a training plan ...................................................................................113<br />
8.13 Unit 5: Coaching Practice .......................................................................................117<br />
8.14 Unit 6: Wrap-up ......................................................................................................117<br />
8.15 Power Point Slides for Coaching Skills Workshop for OJT...................................118<br />
9. Coaching Skills Workshop For <strong>On</strong>-The-Job <strong>Training</strong>....................................................145<br />
9.1 Coaching Skills Workshop Plan ...............................................................................145<br />
9.2 Expectations ..............................................................................................................146<br />
9.3 OJT Coaching Pre-assessment ..................................................................................146<br />
9.4 Why Structure <strong>On</strong>-The-Job-<strong>Training</strong>? ......................................................................146<br />
9.5 Unit 1: What Is a Coach? ..........................................................................................146<br />
Successful Coaching ...................................................................................................146<br />
Coaching Readiness Self-Assessment ........................................................................147<br />
Characteristics of a Good Coach.................................................................................148<br />
Super Coach or Blooper Coach?.................................................................................149<br />
WIIFM (What’s in it for me?).....................................................................................149<br />
9.6 Unit 2: The Coach/Trainee Relationship ..................................................................150<br />
Establishing a Relationship.........................................................................................150<br />
Effective Communication ...........................................................................................151<br />
The Communication Process ......................................................................................151<br />
Listening Skills ...........................................................................................................151<br />
Asking Good Questions ..............................................................................................152<br />
1. Closed-Ended Questions .........................................................................................152<br />
2. Open-Ended Questions ...........................................................................................152<br />
Giving Feedback .........................................................................................................153<br />
Feedback Techniques..................................................................................................153<br />
Effective coaches ........................................................................................................153<br />
Informal Versus Formal Feedback..............................................................................153<br />
Communication Skills Summary ................................................................................154<br />
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