03.10.2013 Views

How to Perform On-the-job Training - Dean Amory

According to The Encyclopedia of Business, ©2000 Gale Cengage, On-the-job training is by far the predominant form of job training. Studies also indicate that it is the most effective form of job training. Yet, it also represents a significant investment considering that roughly 30% of a new worker's time is spent in on-the-job training during the first 90 days of employment, that productivity of experienced workers assigned to train new workers may decrease during the training period, and that new workers may make expensive mistakes. Both companies and workers therefore profit largely from the presence of simple, but complete trainee and trainer guides that allow for executing OJT in a structured way. “How to perform on-the-job training”, has the information, techniques and tips that will allow you to implement a professional OJT training program. The book also includes all the tools, documents and checklists necessary for setting up a qualitative and efficient skills training program for OJT coaches

According to The Encyclopedia of Business, ©2000 Gale Cengage, On-the-job training is by far the predominant form of job training. Studies also indicate that it is the most effective form of job training. Yet, it also represents a significant investment considering that roughly 30% of a new worker's time is spent in on-the-job training during the first 90 days of employment, that productivity of experienced workers assigned to train new workers may decrease during the training period, and that new workers may make expensive mistakes.
Both companies and workers therefore profit largely from the presence of simple, but complete trainee and trainer guides that allow for executing OJT in a structured way.
“How to perform on-the-job training”, has the information, techniques and tips that will allow you to implement a professional OJT training program. The book also includes all the tools, documents and checklists necessary for setting up a qualitative and efficient skills training program for OJT coaches

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Interest is essential for attention and attention is essential for learning and memorising facts and<br />

information, i.e.<br />

Interest in learning can be created by:<br />

INTEREST + ATTENTION = LEARNING<br />

- giving <strong>the</strong> trainee realistic but stretching tasks.<br />

- offering variety.<br />

- giving responsibility.<br />

- making <strong>the</strong> learning enjoyable.<br />

Structure and timing needs <strong>to</strong> be explained <strong>to</strong> <strong>the</strong> trainee with regard <strong>to</strong> how <strong>the</strong> session will be<br />

presented and how much time will be spent on <strong>the</strong> different parts of <strong>the</strong> coaching. This is usually<br />

<strong>the</strong> best time <strong>to</strong> state what you will be doing, explaining and demonstrating, what <strong>the</strong> trainee will be<br />

expected <strong>to</strong> do and any details of <strong>the</strong> testing or assessment <strong>to</strong> be carried out. This will help prepare<br />

<strong>the</strong> trainee and make <strong>the</strong>m feel more comfortable about <strong>the</strong> session.<br />

Ground rules with regard <strong>to</strong> <strong>the</strong> observation of safety rules and procedures need <strong>to</strong> be<br />

emphasised <strong>to</strong> <strong>the</strong> trainee at <strong>the</strong> outset. O<strong>the</strong>r ground rules might include telling <strong>the</strong> trainee when<br />

<strong>the</strong>y can ask questions and any o<strong>the</strong>r procedures that need following.<br />

Jargon and technical language that may be used during <strong>the</strong> coaching needs explaining <strong>to</strong> <strong>the</strong><br />

trainee, prior <strong>to</strong> <strong>the</strong> session. The trainee also needs <strong>to</strong> be made aware that <strong>the</strong>y should ask you<br />

about any term <strong>the</strong>y may not be familiar with.<br />

Showing a finished article or outcome, if appropriate, will help <strong>the</strong> trainee <strong>to</strong> understand what<br />

<strong>the</strong>y are being asked <strong>to</strong> achieve by <strong>the</strong> end of <strong>the</strong> coaching.<br />

Having now thought about <strong>the</strong> ways and means of preparing and introducing <strong>the</strong> coaching session,<br />

<strong>the</strong> next step is <strong>to</strong> carry out <strong>the</strong> demonstration.<br />

Try doing Activity 4C as it will give you some ideas on what needs <strong>to</strong> be covered during <strong>the</strong><br />

demonstration of a task.<br />

6.13 Demonstrating The Task<br />

Aim: To develop your understanding of what needs <strong>to</strong> be included when demonstrating a task as<br />

part of a coaching session<br />

Activity 4C<br />

The way in which you apply different techniques and methods of learning is likely <strong>to</strong> vary<br />

depending on whe<strong>the</strong>r <strong>the</strong> task being coached is manual (e.g. how <strong>to</strong> fillet, how <strong>to</strong> lift correctly,<br />

etc.), or procedural (e.g. fault finding, form filling, etc.). Regardless of <strong>the</strong> task however, <strong>the</strong>re are<br />

several general features of a good demonstration.<br />

Under <strong>the</strong> following headings, write a brief sentence stating what <strong>the</strong> benefits are of including <strong>the</strong>se<br />

features in a demonstration.<br />

Positioning of <strong>the</strong> trainee<br />

Relating words <strong>to</strong> action<br />

Stressing key points<br />

Avoiding irrelevances/backtracking<br />

Stressing Health and Safety fac<strong>to</strong>rs<br />

Pacing information <strong>to</strong> meet <strong>the</strong> trainee's need<br />

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