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How to Perform On-the-job Training - Dean Amory

According to The Encyclopedia of Business, ©2000 Gale Cengage, On-the-job training is by far the predominant form of job training. Studies also indicate that it is the most effective form of job training. Yet, it also represents a significant investment considering that roughly 30% of a new worker's time is spent in on-the-job training during the first 90 days of employment, that productivity of experienced workers assigned to train new workers may decrease during the training period, and that new workers may make expensive mistakes. Both companies and workers therefore profit largely from the presence of simple, but complete trainee and trainer guides that allow for executing OJT in a structured way. “How to perform on-the-job training”, has the information, techniques and tips that will allow you to implement a professional OJT training program. The book also includes all the tools, documents and checklists necessary for setting up a qualitative and efficient skills training program for OJT coaches

According to The Encyclopedia of Business, ©2000 Gale Cengage, On-the-job training is by far the predominant form of job training. Studies also indicate that it is the most effective form of job training. Yet, it also represents a significant investment considering that roughly 30% of a new worker's time is spent in on-the-job training during the first 90 days of employment, that productivity of experienced workers assigned to train new workers may decrease during the training period, and that new workers may make expensive mistakes.
Both companies and workers therefore profit largely from the presence of simple, but complete trainee and trainer guides that allow for executing OJT in a structured way.
“How to perform on-the-job training”, has the information, techniques and tips that will allow you to implement a professional OJT training program. The book also includes all the tools, documents and checklists necessary for setting up a qualitative and efficient skills training program for OJT coaches

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<strong>the</strong>ir development, and should be approved prior <strong>to</strong> use by supervisory members of <strong>the</strong> training staff<br />

and <strong>the</strong> management of <strong>the</strong> work group for which <strong>the</strong> training was developed.<br />

There are numerous fac<strong>to</strong>rs which can have a significant influence on a trainee's learning and<br />

motivation during <strong>the</strong> OJT process. Coaches or training material designers/developers should use<br />

<strong>the</strong>se fac<strong>to</strong>rs as <strong>the</strong>y develop OJT guides. Appendix C discusses learning and motivation as <strong>the</strong>y<br />

apply <strong>to</strong> OJT.<br />

There are many OJT guide formats that could be successfully used for on-<strong>the</strong>-<strong>job</strong> training. OJT<br />

guides normally consist of a cover page, a body, and a conclusion. It should be noted that much of<br />

this information may be included in <strong>the</strong> qualification card/checklist or o<strong>the</strong>r appropriate training<br />

procedures or guidance documents.<br />

The cover page should provide <strong>the</strong> coach with <strong>the</strong> following information:<br />

o Task title, number, and estimated time <strong>to</strong> complete <strong>the</strong> training<br />

o Tools, materials, equipment, and references required<br />

o Safety precautions and procedural limitations<br />

o Reference <strong>to</strong> relevant facility procedures, facility conditions, and whose permission is<br />

required<br />

o Terminal and enabling objectives<br />

o Trainee prerequisites<br />

o Notes <strong>to</strong> <strong>the</strong> coach--guidance/suggestions<br />

o OJT guide review and approval signature(s).<br />

The body is <strong>the</strong> outline for <strong>the</strong> instructional process and includes <strong>the</strong> following major sections:<br />

o Introduction<br />

o Explanation<br />

o Demonstration<br />

o Practice under supervision.<br />

The conclusion includes <strong>the</strong> following elements:<br />

o Summary<br />

o Additional motivation<br />

o Documentation of <strong>Training</strong>.<br />

Conducting <strong>the</strong> training<br />

This step is perhaps <strong>the</strong> most familiar <strong>to</strong> you. <strong>How</strong>ever, <strong>the</strong>re's more <strong>to</strong> it than just 'showing' and<br />

'telling' as <strong>the</strong>re are a number of skills you can use <strong>to</strong> assist <strong>the</strong> learning of <strong>the</strong> trainee.<br />

During this phase of OJT <strong>the</strong> coach introduces and explains <strong>the</strong> task <strong>to</strong> be performed and<br />

demonstrates <strong>to</strong> <strong>the</strong> trainee how <strong>to</strong> perform <strong>the</strong> task. The coach <strong>the</strong>n supervises <strong>the</strong> trainee's practice<br />

of <strong>the</strong> task. For high-hazard potential tasks, this phase of <strong>the</strong> OJT process is separate and distinct<br />

from <strong>the</strong> evaluation phase of OJT. For low-hazard tasks OJT may be conducted and evaluated<br />

simultaneously.<br />

Coaches should use <strong>the</strong> "Three Ts" of effective training as <strong>the</strong>y conduct OJT.<br />

The first "T" is "tell <strong>the</strong>m what you are going <strong>to</strong> tell <strong>the</strong>m,"<br />

The second is "tell <strong>the</strong>m," and<br />

The third is <strong>to</strong> "tell <strong>the</strong>m what you <strong>to</strong>ld <strong>the</strong>m."<br />

Use of <strong>the</strong> three Ts helps <strong>to</strong> ensure effective on-<strong>the</strong>-<strong>job</strong> training.<br />

The primary instructional method used in <strong>the</strong> on-<strong>the</strong>-<strong>job</strong> training setting is <strong>the</strong> demonstrationperformance<br />

method. In this method, <strong>the</strong> coach tells and shows <strong>the</strong> trainee how <strong>to</strong> perform <strong>the</strong> task.<br />

The shop foreman teaches <strong>the</strong> apprentice almost entirely by some version of this method, and <strong>the</strong><br />

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