03.10.2013 Views

How to Perform On-the-job Training - Dean Amory

According to The Encyclopedia of Business, ©2000 Gale Cengage, On-the-job training is by far the predominant form of job training. Studies also indicate that it is the most effective form of job training. Yet, it also represents a significant investment considering that roughly 30% of a new worker's time is spent in on-the-job training during the first 90 days of employment, that productivity of experienced workers assigned to train new workers may decrease during the training period, and that new workers may make expensive mistakes. Both companies and workers therefore profit largely from the presence of simple, but complete trainee and trainer guides that allow for executing OJT in a structured way. “How to perform on-the-job training”, has the information, techniques and tips that will allow you to implement a professional OJT training program. The book also includes all the tools, documents and checklists necessary for setting up a qualitative and efficient skills training program for OJT coaches

According to The Encyclopedia of Business, ©2000 Gale Cengage, On-the-job training is by far the predominant form of job training. Studies also indicate that it is the most effective form of job training. Yet, it also represents a significant investment considering that roughly 30% of a new worker's time is spent in on-the-job training during the first 90 days of employment, that productivity of experienced workers assigned to train new workers may decrease during the training period, and that new workers may make expensive mistakes.
Both companies and workers therefore profit largely from the presence of simple, but complete trainee and trainer guides that allow for executing OJT in a structured way.
“How to perform on-the-job training”, has the information, techniques and tips that will allow you to implement a professional OJT training program. The book also includes all the tools, documents and checklists necessary for setting up a qualitative and efficient skills training program for OJT coaches

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8.12 Unit 4: Preparing a <strong>Training</strong> Outline<br />

A training outline helps a coach <strong>to</strong> cover all <strong>the</strong> key points when teaching and assessing.<br />

If all coaches at a workplace teach from <strong>the</strong> same outline, <strong>the</strong>n everyone new <strong>to</strong> a task will<br />

learn <strong>to</strong> do it <strong>the</strong> same way. This makes working <strong>to</strong>ge<strong>the</strong>r later easier.<br />

A practical training outline:<br />

♦ Makes sense <strong>to</strong> experience workers<br />

♦ Is a natural way of thinking about <strong>the</strong> <strong>job</strong><br />

♦ Is useful for chunking <strong>the</strong> <strong>job</strong> in<strong>to</strong> parts that can be taught and evaluated<br />

♦ Is at a level of detail that is useful for <strong>the</strong> trainee and <strong>the</strong> trainer<br />

<strong>How</strong> <strong>to</strong> Make a <strong>Training</strong> Plan:<br />

Source: http://www.wikihow.com/Make-a-<strong>Training</strong>-Plan<br />

Edited by Arete, Blizzerand, Teresa, Lillian May and 7 o<strong>the</strong>rs<br />

Step1:<br />

Set <strong>the</strong> objectives of <strong>the</strong> training.<br />

Example: "The training goal is <strong>to</strong> provide training <strong>to</strong> ----------- on <strong>the</strong> --------- machine. The trainee<br />

will learn skills on <strong>the</strong> Health & Safety aspects of <strong>the</strong> machine and how <strong>to</strong> set and run <strong>the</strong> machine."<br />

Ask yourself <strong>the</strong>se questions <strong>to</strong> help set <strong>the</strong> right objective.<br />

- Is it <strong>to</strong> train your employees on a new skill or<br />

- Is it <strong>to</strong> refresh <strong>the</strong>m on things which <strong>the</strong>y already know but don’t perform <strong>to</strong>o well on?<br />

- What do you plan <strong>to</strong> achieve after <strong>the</strong> training is done?<br />

- <strong>How</strong> are you going <strong>to</strong> assess if <strong>the</strong> training has met its objectives?<br />

Step 2:<br />

Who are you going <strong>to</strong> train?<br />

Are <strong>the</strong> trainees’ new employees (which means <strong>the</strong>y will be learning a whole new skill set) or old<br />

employees being refreshed on a certain skill set?<br />

Step 3:<br />

<strong>On</strong>ce you have decided who needs <strong>to</strong> be trained and why, you <strong>the</strong>n need <strong>to</strong> get suitable training<br />

material <strong>to</strong> suit <strong>the</strong> objectives of <strong>the</strong> training.<br />

E.g. if you are going <strong>to</strong> train old employees in better cus<strong>to</strong>mer service skills <strong>the</strong>n you need <strong>to</strong> get a<br />

training program related <strong>to</strong> <strong>the</strong> kind of cus<strong>to</strong>mer service you expect.<br />

Step 4:<br />

It’s important <strong>to</strong> pick <strong>the</strong> right kind of training program as <strong>the</strong> success of your training depends on<br />

it. You can ei<strong>the</strong>r make your own training program or buy <strong>the</strong> material for your company.<br />

Step 5:<br />

Fix <strong>the</strong> schedule.<br />

This is <strong>the</strong> next most important part of a training plan as it cost both time and money <strong>to</strong> train people.<br />

You would have <strong>to</strong> see if people can be spared from <strong>the</strong>ir regular work <strong>to</strong> be trained. If <strong>the</strong>y are new<br />

employees <strong>the</strong>n you need <strong>to</strong> check how long it is going <strong>to</strong> take <strong>to</strong> train <strong>the</strong>m before <strong>the</strong>y can start<br />

work.<br />

It's better in <strong>the</strong> long run <strong>to</strong> make sure that all your employees are properly trained ra<strong>the</strong>r than<br />

spending lesser time in training <strong>the</strong>m just <strong>to</strong> meet a day’s or week’s target. If you want <strong>to</strong> train<br />

employees but cannot spare <strong>the</strong>m from <strong>the</strong>ir everyday work <strong>the</strong>n you may need <strong>to</strong> schedule <strong>the</strong><br />

training time after or before work hours. Of course this may not make <strong>the</strong> employees <strong>to</strong>o happy.<br />

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