How to Perform On-the-job Training - Dean Amory

5. Coaching Tips ...................................................................................................................29
5.1 General Training Tips .................................................................................................29
Coaching Tip 1 - Planning ............................................................................................29
Coaching Tip 2 - General Tips......................................................................................30
Coaching Tip 3 - Induction training tips:......................................................................30
Coaching Tip 4 - A Simple Tool to Ask for Feedback .................................................30
Coaching Tip 5 - Basic Guidelines to Reframing — to Seeing Things Differently ....31
Coaching Tip 6 - Use The Art of Challenge .................................................................32
Coaching Tip 7 - Stimulate Self Coaching: ..................................................................32
Coaching Tip 8 - How to Set Clear Agreements .........................................................32
Coaching Tip 9 - Acknowledge training and development achievements....................33
6. A Guide to Coaching in the Workplace ............................................................................35
6.1 Introduction.................................................................................................................35
6.2 Glossary of Terms......................................................................................................36
6.3 What is Coaching? ......................................................................................................37
Other types of training ..................................................................................................37
Using other types of training to introduce a new system..............................................37
6.4 The Benefits Of Training ...........................................................................................38
6.5 A Systematic Approach To Training ......................................................................40
6.6 The Connection Between Training And Coaching .....................................................51
6.7 Training Methods........................................................................................................52
6.8 The Three Stages Of The Coaching Process...............................................................53
6.9 Learning Styles ...........................................................................................................54
How does a trainee’s learning style relate to the coaching style?.................................54
More Information about Kolb Learning Styles.............................................................55
Kolb’s experiential learning theory (learning styles) model.........................................56
Kolb's model therefore works on two levels - a four-stage cycle:................................56
Diagram of Kolb’s learning styles ................................................................................57
Learning Styles .............................................................................................................57
Our learning style is a product of these two choice decisions: .....................................58
Kolb’s learning styles - matrix view .............................................................................59
Kolb learning styles definitions and descriptions .........................................................59
Relationships between Kolb and other behavioural/personality theories .....................60
Honey and Mumford’s variation on the Kolb system...................................................61
Factors that influence learning and motivation.............................................................63
6.10 How to Prepare for Coaching...................................................................................64
Finding out trainee information ....................................................................................64
What information the trainee expects from you............................................................66
What will the coaching consist of? ...............................................................................66
Writing learning objectives...........................................................................................68
Matching coaching methods to objectives ....................................................................69
Matching methods to objectives ...................................................................................69
When should the coaching take place? .........................................................................70
How do I prepare the trainee for learning? ...................................................................70
6.11 Listening – An Essential Communication Skill........................................................71
Listening techniques .....................................................................................................71
Checklist for listening techniques .................................................................................71
The Effective Listener...................................................................................................72
A good listener does . . .................................................................................................72
A good listener does not . . ...........................................................................................73
How to help put the trainee at ease and establish rapport? ...........................................73
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