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How to Perform On-the-job Training - Dean Amory

According to The Encyclopedia of Business, ©2000 Gale Cengage, On-the-job training is by far the predominant form of job training. Studies also indicate that it is the most effective form of job training. Yet, it also represents a significant investment considering that roughly 30% of a new worker's time is spent in on-the-job training during the first 90 days of employment, that productivity of experienced workers assigned to train new workers may decrease during the training period, and that new workers may make expensive mistakes. Both companies and workers therefore profit largely from the presence of simple, but complete trainee and trainer guides that allow for executing OJT in a structured way. “How to perform on-the-job training”, has the information, techniques and tips that will allow you to implement a professional OJT training program. The book also includes all the tools, documents and checklists necessary for setting up a qualitative and efficient skills training program for OJT coaches

According to The Encyclopedia of Business, ©2000 Gale Cengage, On-the-job training is by far the predominant form of job training. Studies also indicate that it is the most effective form of job training. Yet, it also represents a significant investment considering that roughly 30% of a new worker's time is spent in on-the-job training during the first 90 days of employment, that productivity of experienced workers assigned to train new workers may decrease during the training period, and that new workers may make expensive mistakes.
Both companies and workers therefore profit largely from the presence of simple, but complete trainee and trainer guides that allow for executing OJT in a structured way.
“How to perform on-the-job training”, has the information, techniques and tips that will allow you to implement a professional OJT training program. The book also includes all the tools, documents and checklists necessary for setting up a qualitative and efficient skills training program for OJT coaches

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7.8 Developing and/or selecting training materials<br />

Teaching guides give coaches and trainees road maps for activities. Guides also increase <strong>the</strong><br />

consistency of training between different OJT coaches and document what is being taught.<br />

The guides should be selected and/or developed with <strong>the</strong> input of OJT coaches, supervisors,<br />

maintenance personal, and safety professionals (or representatives) and tested <strong>to</strong> confirm <strong>the</strong>y are<br />

appropriate for a specific workplace. "To keep things simple, [<strong>the</strong>] trainer [coach] and trainee<br />

guides should be, for <strong>the</strong> most part, identical. They should both list all of <strong>the</strong> tasks addressed by <strong>the</strong><br />

structured OJT program" (Blair, 2001).<br />

While <strong>the</strong> basic information in coach and trainee guides should be <strong>the</strong> same, some different<br />

information should be added <strong>to</strong> each one.<br />

An additional item I recommend including for each task in <strong>the</strong> trainer [coach] guide is a statement,<br />

or paragraph, listing areas <strong>to</strong> cover, or stress, when teaching <strong>the</strong> task. This is also a good place for<br />

any o<strong>the</strong>r task-related suggestions you might want <strong>to</strong> add. Corresponding items can also be placed<br />

in <strong>the</strong> trainee’s guide <strong>to</strong> help <strong>the</strong>m concentrate on <strong>the</strong> same salient points as <strong>the</strong> trainer (Blair,<br />

2001).<br />

The <strong>job</strong> is not over when <strong>the</strong> training material has been developed or selected and is in use.<br />

Periodic review will ensure that <strong>the</strong> guides still match <strong>the</strong> organization’s training needs.<br />

Coaches, trainees, and supervisors should be asked <strong>to</strong> report <strong>the</strong>ir suggestions for changes or<br />

updates <strong>to</strong> <strong>the</strong> guides. If <strong>the</strong>y individually make changes, <strong>the</strong>ir ideas will not be shared with o<strong>the</strong>r<br />

company OJT coaches. The result will be inconsistent training across <strong>the</strong> organization.<br />

<strong>Training</strong> guides also need <strong>to</strong> reflect changes in equipment, procedures, regulations, and policies.<br />

7.9 Implementation of <strong>the</strong> OJT Program<br />

Implementing an OJT program involves evaluating <strong>the</strong> knowledge and skills of trainees entering an<br />

OJT program <strong>to</strong> determine if <strong>the</strong>y meet <strong>the</strong> entry-level requirements for that specific OJT program.<br />

When trainees enter <strong>the</strong> OJT program, <strong>the</strong>y need <strong>to</strong> learn how <strong>the</strong> program operates and what will<br />

be expected of <strong>the</strong>m. They should be provided with an OJT checklist, a qualification standard, and<br />

o<strong>the</strong>r supporting self-study materials.<br />

Key fac<strong>to</strong>rs in successful OJT instruction and performance testing (implementation) include:<br />

The learning objectives should be clearly unders<strong>to</strong>od by coach coach and <strong>the</strong> trainee<br />

The standards for successful completion of <strong>the</strong> training should be clearly unders<strong>to</strong>od by both <strong>the</strong><br />

coach and <strong>the</strong> trainee<br />

The coach should have <strong>the</strong> knowledge and <strong>the</strong> ability <strong>to</strong> instruct and evaluate <strong>the</strong> trainee in<br />

accordance with <strong>the</strong> learning objectives and performance tests<br />

The training and <strong>the</strong> performance tests should be documented <strong>to</strong> meet training record requirements<br />

and <strong>to</strong> provide feedback <strong>to</strong> <strong>the</strong> training program.<br />

NOTE<br />

Personnel previously qualified at o<strong>the</strong>r facilities who have satisfac<strong>to</strong>rily completed training<br />

programs with comparable content and performance standards may be granted an exception from<br />

portions of training on a case-by-case basis. Exception from training should be based on a review of<br />

<strong>the</strong>ir previous training records, personal interviews, and may include a pre-test based on <strong>the</strong><br />

objectives stated for <strong>the</strong> training program. Pre-tests readily support exceptions from training when<br />

<strong>the</strong> trainee can demonstrate mastery of specific learning objectives. Pre-test results may also<br />

provide useful data <strong>to</strong> justify modification of an OJT program based on common strengths and<br />

weaknesses.<br />

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