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How to Perform On-the-job Training - Dean Amory

According to The Encyclopedia of Business, ©2000 Gale Cengage, On-the-job training is by far the predominant form of job training. Studies also indicate that it is the most effective form of job training. Yet, it also represents a significant investment considering that roughly 30% of a new worker's time is spent in on-the-job training during the first 90 days of employment, that productivity of experienced workers assigned to train new workers may decrease during the training period, and that new workers may make expensive mistakes. Both companies and workers therefore profit largely from the presence of simple, but complete trainee and trainer guides that allow for executing OJT in a structured way. “How to perform on-the-job training”, has the information, techniques and tips that will allow you to implement a professional OJT training program. The book also includes all the tools, documents and checklists necessary for setting up a qualitative and efficient skills training program for OJT coaches

According to The Encyclopedia of Business, ©2000 Gale Cengage, On-the-job training is by far the predominant form of job training. Studies also indicate that it is the most effective form of job training. Yet, it also represents a significant investment considering that roughly 30% of a new worker's time is spent in on-the-job training during the first 90 days of employment, that productivity of experienced workers assigned to train new workers may decrease during the training period, and that new workers may make expensive mistakes.
Both companies and workers therefore profit largely from the presence of simple, but complete trainee and trainer guides that allow for executing OJT in a structured way.
“How to perform on-the-job training”, has the information, techniques and tips that will allow you to implement a professional OJT training program. The book also includes all the tools, documents and checklists necessary for setting up a qualitative and efficient skills training program for OJT coaches

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Coaching Checklist<br />

The following checklist is a <strong>job</strong> aid <strong>to</strong> use<br />

(1) as you are preparing <strong>to</strong> coach,<br />

(2) while you are coaching, and<br />

(3) for self-evaluation after coaching.<br />

The checklist summarizes <strong>the</strong> coaching steps and gives you tips for completing each one<br />

successfully.<br />

Coaching Checklist<br />

Use this form as a guide when preparing <strong>to</strong> coach, while coaching, and/or for self-evaluation.<br />

Observers can also use <strong>the</strong> form when evaluating a coach.<br />

Coach’s Name: Observer’s Name:<br />

Job Skill Taught: Evaluation Date:<br />

Step 1 –Focus:<br />

Establish rapport, communicate your expectations, and find out what <strong>the</strong> trainee can do<br />

Things <strong>to</strong> do: Guidelines Comments .<br />

Greet trainee Shake hands, maintain eye contact,<br />

and put trainee at ease.<br />

Determine what Ask questions <strong>to</strong> establish level of<br />

trainee knows knowledge or experience.<br />

Encourage questions Let trainee know it’s OK <strong>to</strong> repeat steps.<br />

Explain that training is paced <strong>to</strong> trainee’s<br />

prior experience and ability <strong>to</strong> learn <strong>the</strong> <strong>job</strong>.<br />

Share an overview Provide a copy of <strong>the</strong> module you and trainee<br />

of <strong>the</strong> <strong>job</strong> <strong>to</strong> be will be using <strong>to</strong> guide training.<br />

taught<br />

Discuss training Ensure that trainee will be able <strong>to</strong> observe<br />

safety considerations safely during demonstrations. Discuss o<strong>the</strong>r<br />

safety considerations.<br />

Step 2 – Explain and demonstrate:<br />

Explain <strong>the</strong> steps of <strong>the</strong> <strong>job</strong>, explain why <strong>the</strong>se steps are important, and demonstrate <strong>the</strong>m<br />

Explain <strong>the</strong> step(s) Give only <strong>the</strong> amount of information trainee<br />

of <strong>job</strong> skill can learn in one pass. Do not overwhelm.<br />

Explain why, when, Be sure <strong>job</strong> steps make sense <strong>to</strong> trainee. Ask<br />

and how each questions <strong>to</strong> check understanding.<br />

step is important<br />

Demonstrate how <strong>to</strong> Show trainee a safe observation location. Ask<br />

do <strong>the</strong> <strong>job</strong> step(s) questions <strong>to</strong> determine knowledge and<br />

understanding before moving <strong>to</strong> next <strong>job</strong> step.<br />

Encourage questions Emphasize trainee should ask questions<br />

when unclear or uncertain.<br />

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