How to Perform On-the-job Training - Dean Amory

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Title: How to Perform On-The-Job Training Compiled by: Dean Amory Dean_Amory@hotmail.com Publisher: Edgard Adriaens, Belgium eddyadriaens@yahoo.com ISBN: 978-1-291-43473-6 © Copyright 2013 Edgard Adriaens, Belgium, - All Rights Reserved. This book has been compiled based on the contents of trainings, information found in other books and using the internet. It contains a number of articles and coaching models indicated by TM or © or containing a reference to the original author. Whenever you cite such an article or use a coaching model in a commercial situation, lease credit the source or check with the IP -owner. If you are aware of a copyright ownership that I have not identified or credited, please contact me at: eddyadriaens@yahoo.com 4
Index How to Perform On-the-job Training ....................................................................................3 Index........................................................................................................................................5 On-the-job training................................................................................................................10 1. General Introduction .........................................................................................................10 1.1 The main methods of one-the-job training include:....................................................10 1.2 Advantages and disadvantages....................................................................................11 2. Professional Coaching.......................................................................................................12 2.1 General Framework of a Professional Coaching Program.........................................12 2.2 Coaching Conversations and Laser Coaching ............................................................12 Coaching Conversations ...............................................................................................12 Laser Coaching .............................................................................................................14 2.3 Core Coaching Skills: the 20% that gets 80% of the results.......................................14 2.4 Action Learning ..........................................................................................................14 What is Action Learning? .............................................................................................14 3. A Coaching Culture .........................................................................................................16 3.1 Definition ....................................................................................................................16 3.2 10 steps to building a coaching culture.......................................................................16 4. A Comprehensive Program to Deliver On-The-Job Training...........................................19 4.1 Scope of the Study: .....................................................................................................19 4.2 Models of OJT ............................................................................................................19 A prototypical procedural model of OJT from the literature includes these steps: ......19 4.3 Description of a new cognitive model for OJT...........................................................20 A Holistic Model...........................................................................................................21 4.4 The importance of using a large repertoire of strategies.............................................21 4.5 OJT Practices Reported by Coaches ...........................................................................22 4.6 Descriptive Results .....................................................................................................23 1. What you expect is what you get ..........................................................................23 2. Trainers have to know what they are talking about ..............................................23 3. Creating Learning Organizations ...........................................................................24 4. How People Learn.................................................................................................24 5. Ask, Don’t Tell .....................................................................................................24 6. Make Learning Fun...............................................................................................24 7. Make Sure Trainees Feel Comfortable .................................................................25 8. Get product knowledge to a higher level ..............................................................25 9. Be creative in your communication with trainees.................................................26 10. Make Learning Fun...........................................................................................26 11. Hand the initiative over to the trainees .............................................................26 12. Use Open Questions And Interruptions To Keep Trainees Alert .....................27 13. Get Everyone Involved ....................................................................................27 5
Page 1: How to Perform On-the-job Training
Page 6 and 7: 5. Coaching Tips ..................
Page 8 and 9: 8.4 Workshop Topics ...............
Page 10 and 11: On-the-job training 1. General Intr
Page 12 and 13: 2. Professional Coaching © Copyrig
Page 15 and 16: Here are several quotes that can en
Page 17 and 18: STEP THREE Build an appreciative an
Page 19 and 20: 4. A Comprehensive Program to Deliv
Page 21 and 22: Goals — setting and clarifying re
Page 23 and 24: did not recognize that his techniqu
Page 25 and 26: 6. Make Learning Fun Narrative of a
Page 27 and 28: 11. Hand the initiative over to the
Page 29 and 30: negative way (in our terms, that it
Page 31 and 32: Coaching Tip 2 - General Tips Some
Page 33 and 34: Coaching Tip 6 - Use The Art of Cha
Page 35 and 36: Remember that training and developm
Page 37 and 38: 6.2 Glossary of Terms Activity A wa
Page 39 and 40: On-the-job instruction: I would use
Page 41 and 42: off-the-job training costs being hi
Page 43 and 44: that individual to perform the task
Page 45 and 46: their development, and should be ap
Page 47 and 48: The coach should minimize interrupt
Page 49 and 50: The last element is to document the
Page 51 and 52: If the evaluation standard was deve
Page 53 and 54: 6.7 Training Methods Review of acti
Page 55 and 56:
6.9 Learning Styles How does a trai
Page 57 and 58:
That said, Learning Styles theories
Page 59 and 60:
These learning styles are the combi
Page 61 and 62:
in information and science careers.
Page 63 and 64:
confirm information received with o
Page 65 and 66:
possible. Make sure the trainee can
Page 67 and 68:
What information the trainee expect
Page 69 and 70:
Writing learning objectives Aim: To
Page 71 and 72:
Review of activity 4B Each of the m
Page 73 and 74:
Review of activity 1C Now that you
Page 75 and 76:
6.12 Introducing The Coaching Sessi
Page 77 and 78:
Review of activity 4C Positioning o
Page 79 and 80:
6.14 Monitoring Trainee’s Progres
Page 81 and 82:
learned. There is nothing wrong wit
Page 85 and 86:
6.18 Evaluating Feedback Aim: To de
Page 87 and 88:
6.21 The Coaching Process - Appendi
Page 89 and 90:
check their own work and assess it
Page 91 and 92:
7. Coaching Skills for On-the-Job T
Page 93 and 94:
The relationship between the coach
Page 95 and 96:
A person currently in the position
Page 97 and 98:
Evaluating trainee performance It i
Page 99 and 100:
7.10 Evaluating the program The eva
Page 101 and 102:
8. Guide To Conducting A Coaching S
Page 103 and 104:
will take place. Other topics, such
Page 105 and 106:
8.6 Workshop Evaluation It is very
Page 107 and 108:
Refer trainees to Unit 1 for this d
Page 109 and 110:
Nonverbal behaviour is important to
Page 111 and 112:
Coach’s Responsibilities include:
Page 113 and 114:
8.12 Unit 4: Preparing a Training O
Page 115 and 116:
Example: Criteria -----------------
Page 117 and 118:
6. Determine total resource needs Y
Page 119 and 120:
8.15 Power Point Slides for Coachin
Page 121 and 122:
Coaching Readiness The self-assessm
Page 123 and 124:
A Coach… Coach “is is someone w
Page 125 and 126:
“Seek Seek first to understand, t
Page 127 and 128:
Asking Good Questions ? ? ? ? ? ? ?
Page 129 and 130:
Translate Closed-Ended Closed Ended
Page 131 and 132:
Feedback Techniques Boomerang Ques
Page 133 and 134:
Responsibilities Coach’s Coach s
Page 135 and 136:
Adult Learners Activity Cone of Lea
Page 137 and 138:
Effective Assessment Perform Descri
Page 139 and 140:
Preparing a Training Outline Activi
Page 141 and 142:
Practice Coaching Activity Use your
Page 143 and 144:
Coaching Support Contacts and Resou
Page 145 and 146:
Workshop Expectations Coaching Skil
Page 147 and 148:
9.2 Expectations What do you expect
Page 149 and 150:
Characteristics of a Good Coach Eve
Page 151 and 152:
9.6 Unit 2: The Coach/Trainee Relat
Page 153 and 154:
Asking Good Questions Questions hel
Page 155 and 156:
Here are some suggestions for provi
Page 157 and 158:
Developed and revised by Bruce Myla
Page 159 and 160:
Common Training Errors OJT coaches
Page 161 and 162:
Coaching Checklist The following ch
Page 163 and 164:
Steps to Successful Coaching 1. Foc
Page 165 and 166:
Part III - Important Considerations
Page 167 and 168:
OJT Trainee Pre-assessment Subject
Page 169 and 170:
Box 8: Commitment Has improved sinc
Page 171 and 172:
OJT Trainee Feedback Subject of OJT
Page 173 and 174:
9.10 Unit 6: Wrap-up Coaching Suppo
Page 175 and 176:
Workshop Expectations At the beginn
Page 177:
177
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How to Perform On-the-job Training - Dean Amory

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