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single bill, customer portal, 24-7 support, flexible pricing options, service<br />

guarantees and the like on a straight single “netone” cable.<br />

Decision: The Advertising Board decided that ball shaped cables in a mess<br />

represented the services provided by Telekomünikasyon A.Ş., thus<br />

the advertisements depreciated the company. The Board held that<br />

the advertisements violated Article 16 <strong>of</strong> Law <strong>of</strong> Protection <strong>of</strong><br />

Consumers, providing decency in advertising and ordered the<br />

advertisements <strong>of</strong> Netone Bilgi ve İletişim Hizmetleri A.Ş. to be<br />

halted.<br />

4. Case Report<br />

Authority: The Advertising Board<br />

Topic: Cosmetics<br />

Who Cosmetic Company<br />

When: 08.02.2005<br />

Where: Turkey<br />

The Facts: The advertisement bearing the heading <strong>of</strong> “New Vichy Normaderm” by Loreal<br />

Türkiye Kozmetik San. ve Tic. A.Ş., published in nationwide papers in<br />

various dates such as the Sunday annex <strong>of</strong> Milliyet on 02.05.2004, by giving<br />

percentages and definite statements it was asserted that skin problems and<br />

wrinkles could be removed in some extent.<br />

Decision: The Advertising Board held that the definite and precise statements<br />

by the advertiser could not be proven; the advertiser had the burden<br />

to prove the concrete claims in the advertisement pursuant to article<br />

16 <strong>of</strong> Law <strong>of</strong> Protection <strong>of</strong> Consumers; the advertisement violated the<br />

said article thus had to be halted.<br />

5. Case Report<br />

Authority: The Advertising Board<br />

Topic: Cosmetics<br />

Who Cosmetics Company<br />

When: 11.01.2005<br />

Where: Turkey<br />

The Facts: Loreal Türkiye Kozmetik San. ve Tic. A.Ş. placed an advertisement in a<br />

national newspaper on 03.04.2004 for its “Biotherm” with the slogan, “Your<br />

Anti-cellulite care”.<br />

Decision: The Advertising Board asked Hacettepe University Medical School,<br />

Department <strong>of</strong> Dermatology to review the test results submitted by the<br />

advertiser Loreal Türkiye Kozmetik San. ve Tic. A.Ş. to see whether they<br />

have any scientific validity. The report dated 13.07.2004 stated that the<br />

percentages given in the documents were based on the surveys and the<br />

surveys alone could not be regarded as scientific evidence; additionally the<br />

study aiming to show the visible lessening in the orange appearance <strong>of</strong> the<br />

skin was inadequate, the effects <strong>of</strong> the product were not even compared with<br />

another moisturizing product.<br />

The Board based its decision on this report and held that the advertisements<br />

were in breach <strong>of</strong> Article 16 <strong>of</strong> Law <strong>of</strong> Protection <strong>of</strong> Consumers and ordered<br />

the advertisements by Loreal Türkiye Kozmetik San. ve Tic. A.Ş. to be halted.

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