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list of contributors - GALA

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3. Legislation<br />

Topic: Consumer Protection Law (Cash Refund in Cancelled Transactions), 2005<br />

Where: Israel Knesset (Parliament)<br />

When: January 2005<br />

Contents: The new law makes it obligatory to refund cash to consumers when<br />

returning purchased goods to merchants. If customers return purchased<br />

goods within ten days <strong>of</strong> their purchase, they will be entitled to a cash<br />

refund.<br />

This is conditional on the goods being unused or damaged. Alternatively, the<br />

consumer has a choice <strong>of</strong> accepting credit in lieu <strong>of</strong> cash.<br />

Comments: The Minister <strong>of</strong> Industry and Commerce must determine which goods will<br />

be governed by the law. As <strong>of</strong> yet, he has not done so.

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