No. 5-99-0830 IN THE APPELLATE COURT OF ... - Appellate.net
No. 5-99-0830 IN THE APPELLATE COURT OF ... - Appellate.net
No. 5-99-0830 IN THE APPELLATE COURT OF ... - Appellate.net
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plants was to observe the process by which they manufactured non-OEM parts. Griglio<br />
admitted that he never tested or analyzed a single non-OEM part, let alone performed a sideby-side<br />
test of a non-OEM part and its OEM counterpart, to determine whether the<br />
manufacturing processes he had observed in fact produced inferior products. R. 5377-78.<br />
Thus, he lacked any basis on which to offer a categorical opinion about the quality of all<br />
non-OEM parts.<br />
William Anderton also based his opinion on a wholly inadequate sample. He opined<br />
that non-OEM parts are universally inferior to OEM parts, R. 5752, on the basis of only<br />
three tests involving a very limited sample of the universe of non-OEM part types, primarily<br />
sheet metal. R. 5791-92. Furthermore, Anderton admitted that test reports generated by his<br />
own division at Allstate contradicted his conclusion of universal inferiority: those reports<br />
show that some of the non-OEM parts he and his company tested were just as good as OEM<br />
parts, and that several OEM parts were worse than their non-OEM counterparts. R. 5792-93,<br />
57<strong>99</strong>-802, 5806-07.<br />
Perhaps most incredible of all was Dennis Bender, who predicated his opinion that<br />
non-OEM parts did not restore vehicles to their pre-loss value on a single, biased marketing<br />
“study” that General Motors had commissioned him to perform as part of its advertising<br />
campaign to expand its crash parts market. R. 4<strong>99</strong>9-5000, 5004-05, 5018. Bender admitted<br />
that the purpose of the study was not objective: “General Motors had a story to tell, and the<br />
consuming public was the audience they wanted to reach.” R. 5014. Moreover, General<br />
Motors had pre-selected two cars and replacement parts, made the repairs, and performed<br />
accelerated aging on the car before Bender’s marketing firm was hired. R. 4<strong>99</strong>7-<strong>99</strong>. Thus,<br />
-92-