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No. 5-99-0830 IN THE APPELLATE COURT OF ... - Appellate.net

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that a class action be a “fair” way to adjudicate the controversy. The court’s assertion that<br />

many small claims would go unredressed if class certification were denied is not enough to<br />

meet the “fairness” requirement of § 2-801(4). A class action is not fair if, in order to make<br />

the case manageable on a classwide basis, the court is forced to engage in the kind of<br />

shortcuts evident in this case — altering the plaintiffs’ burden of proof, ignoring the<br />

applicable law, and allowing the plaintiffs to use “aggregate” proof as a substitute for<br />

evidence that any individual member of the class actually suffered an economic loss. See<br />

Fibreboard, 893 F.2d at 712 (rejecting argument that the practical difficulties of trying<br />

claims individually justify a group trial in which individual plaintiffs are excused from<br />

proving the elements of their claim).<br />

In any event, this is not a case where the only alternative to a class action is a large<br />

number of individual trials. All of the evidence suggests that the number of State Farm<br />

policyholders who were dissatisfied with non-OEM parts is very small: the number of<br />

complaints (to either State Farm or regulators) about non-OEM parts has been minimal; in<br />

the two class actions that were settled, only a small fraction of the class members who could<br />

have claimed damages bothered to do so. See Ashenfelter Affidavit, Exh. Box 9, Tab 1.<br />

Any policyholder who is dissatisfied with a repair can invoke the Guarantee without<br />

incurring any litigation expenses. And anyone who remains dissatisfied and successfully<br />

brings suit under a state consumer fraud statute is likely to be able to recover attorneys’ fees<br />

as well. Thus, there was no overwhelming need for class certification in this case, either to<br />

protect the courts from being inundated with lawsuits or to protect injured consumers who<br />

otherwise would have no ability to obtain redress. See Castano, 84 F.3d at 748; Ford Paint<br />

-68-

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