User Manual
User Manual
User Manual
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Chapter 6.<br />
Recovery information<br />
This chapter provides information about the recovery solutions provided by Lenovo.<br />
• “Recovery information for the Windows 7 operating system” on page 37<br />
• “Recovery information for the Windows 8 operating system” on page 43<br />
Recovery information for the Windows 7 operating system<br />
This section contains the following topics:<br />
• Creating and using recovery media<br />
• Performing backup and recovery operations<br />
• Using the Rescue and Recovery workspace<br />
• Creating and using a rescue medium<br />
• Installing or reinstalling device drivers<br />
• Solving recovery problems<br />
Notes:<br />
1. The recovery information in this chapter only applies to the computers that have the Rescue and<br />
Recovery program or the Product Recovery program installed. If the Enhanced Backup and Restore<br />
icon in the Lenovo ThinkVantage Tools program is dimmed, it indicates that you need to install<br />
the Rescue and Recovery program manually before enabling its features. To install the Rescue and<br />
Recovery program, do the following:<br />
a. Click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools, and double-click Enhanced Backup<br />
and Restore.<br />
b. Follow the instructions on the screen.<br />
c. When the installation process completes, the Enhanced Backup and Restore icon is activated.<br />
2. There are a variety of methods to choose from when considering how to recover in the event of a<br />
software- or hardware-related problem. Some methods vary depending on the type of operating system<br />
that is installed.<br />
3. The product on the recovery media may be used only for the following purposes:<br />
• Restore the product preinstalled on your computer<br />
• Reinstall the product<br />
• Modify the product using the Additional Files<br />
Creating and using recovery media<br />
You can use recovery media to restore the hard disk drive to the factory default state. Recovery media are<br />
useful if you transfer the computer to another area, sell the computer, recycle the computer, or put the<br />
computer in an operational state after all other methods of recovery have failed. As a precautionary measure,<br />
it is important to create recovery media as early as possible.<br />
Note: The recovery operations you can perform using recovery media vary depending on the operating<br />
system from which the recovery media were created. The recovery media might contain a boot medium<br />
and a data medium. Your Microsoft Windows license permits you to create only one data medium, so it is<br />
important that you store the recovery media in a safe place after you have made them.<br />
© Copyright Lenovo 2012 37