ICT and e-business in the tourism industry ICT adoption ... - empirica

Tourism
No such solutions can be found in the market yet, however. According to Kabbaj, the
semantic web technologies based DP solutions can be expected to be deployed in five to
eight years (cf. Kabbaj 2003).
Scope and focus of DP services
The following Exhibit provides a selection of the tour operators and online travel agencies
in Europe offering DP services. These providers can be regarded as real DP providers as
their modules are dynamically (in chronological order and with regard to places,
destinations and prices) interrelated and because they provide real-time availability-check
and instant booking/transaction functionalities.
Exhibit 4-14: Selection of Dynamic Packaging Online Providers in Europe 64
Dynamic Packaging
Providers
ebookers.de,
www.ebookers.de
eDreams
www.edreams.it
Expedia.co.uk
www.expedia.co.uk
Flexible Trips
www.flexibletrips.com
Lastminute
www.lastminute.com
Odysa
www.odysia.fr
Rejsefeber
www.rejsefeber.dk/
Resfeber.se
resfeber.se/
Rumbo
www.rumbo.es
Sterling
http://package.sterling.dk
Thomas Cook
www8.thomascook.de
Travelprice.fr
www.travelprice.fr
www.fr.lastminute.com
Viajar.com
http://viajar.com
Based in
Number and kinds of travel components
Germany 2 Flight, Transfer/Rent-a-car (+Insurance)
Italy 2 Hotel, Flight (+ Insurance)
United
Kingdom
United
Kingdom
United
Kingdom
4
Hotel, Flight, Rent-a-car, Events (e.g.
Musical, Theatre) (+Insurance)
2 Hotel, Flight (+ Insurance)
3
Hotel, Flight, Transfer/Rent-a-car (+
Insurance)
France 2 Hotel, Flight (+Insurance)
Denmark 3 Hotel, Flight, Rent-a-car (+ Insurance)
Sweden 3 Hotel, Flight, Rent-a-car (+ Insurance)
Spain 2 Hotel, Flight (+ Insurance)
Denmark 2 Hotel, Flight (+ Insurance)
Germany 4
France 3
Spain 3
Hotel, Flight, Transfer/Rent-a-car, Events
(+ Insurance)
Hotel, Flight, Transfer/Rent-a-car (+
Insurance)
Hotel, Flight, Transfer/Rent-a-car (+
Insurance)
Source: Compiled by Salzburg Research.
64
machines, on a global scale. You can think of it as being an efficient way of representing data
on the World Wide Web, or as a globally linked database” (2001).
Although many travel/tourism websites (e.g. Ryanair, Accor) provide multiple travel components
beyond their core services, they cannot be regarded as dynamic packaging websites as there is
no dynamic packaging functionality that enables consumer to simultaneously search and book
multiple travel components, to one travel package, on one single website, and to obtain one
total package-price respectively.
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