ICT and e-business in the tourism industry ICT adoption ... - empirica
ICT and e-business in the tourism industry ICT adoption ... - empirica
ICT and e-business in the tourism industry ICT adoption ... - empirica
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Tourism<br />
Exhibit A2-4: Companies receiv<strong>in</strong>g orders from customers onl<strong>in</strong>e<br />
Accept orders<br />
from customers<br />
onl<strong>in</strong>e<br />
Receive 1-25%<br />
of orders<br />
onl<strong>in</strong>e<br />
Receive more<br />
than 25% of<br />
orders onl<strong>in</strong>e<br />
Use specific<br />
<strong>ICT</strong> solutions<br />
for e-sell<strong>in</strong>g<br />
Weight<strong>in</strong>g: % of empl % of firms % of empl % of firms % of empl % of firms % of empl % of firms<br />
Tourism (EU-10) 49 36 68 72 32 28 28 11<br />
Micro (1-9 empl.) 35 74 26 8<br />
Small (10-49 empl.) 46 69 31 20<br />
Medium (50-249 empl.) 55 64 36 32<br />
Large (250+ empl.) 61 65 35 50<br />
Tourism sub-sectors:<br />
Accommodation sector 73 62 62 66 38 34 41 18<br />
Gastronomy 24 16 72 83 28 17 15 3<br />
Travel agencies & TO 53 40 74 78 26 22 26 20<br />
Czech Republic 34 38 68 56 32 44 2 0<br />
Denmark 57 47 77 71 23 29 24 10<br />
Germany 43 19 86 86 14 14 31 15<br />
Estonia 69 68 53 54 47 46 12 7<br />
Greece 35 29 78 60 22 40 14 7<br />
Spa<strong>in</strong> 33 31 65 82 35 18 20 6<br />
France 63 54 53 54 47 46 31 21<br />
Irel<strong>and</strong> 47 39 56 28 44 72 20 9<br />
Italy 46 41 96 99 4 1 22 1<br />
Cyprus 41 27 78 39 22 61 27 19<br />
Latvia 33 21 71 88 29 12 20 8<br />
Luxembourg 65 56 89 88 11 12 23 15<br />
Hungary 47 25 64 60 36 40 14 6<br />
Malta 61 44 79 88 21 12 24 14<br />
Ne<strong>the</strong>rl<strong>and</strong>s 44 18 84 65 16 35 13 0<br />
Austria 65 51 68 63 32 37 28 15<br />
Pol<strong>and</strong> 76 71 65 58 35 42 24 6<br />
Portugal 35 38 94 89 6 11 7 6<br />
Slovenia 52 48 79 75 21 25 16 16<br />
Slovakia 36 37 77 64 23 36 9 4<br />
F<strong>in</strong>l<strong>and</strong> 68 39 73 65 27 35 35 13<br />
Sweden 44 40 76 76 24 24 19 3<br />
United K<strong>in</strong>gdom 48 17 74 85 26 15 29 10<br />
Bulgaria 28 14 96 100 4 0 25 7<br />
Romania 53 39 44 74 56 26 30 23<br />
Norway 62 46 70 76 30 24 37 14<br />
All 10 sectors (EU-10) 35 25 73 75 27 25 18 9<br />
Micro (1-9 empl.) 23 79 21 6<br />
Small (10-49 empl.) 26 76 24 12<br />
Medium (50-249 empl.) 29 75 25 16<br />
Large (250+ empl.) 26 74 26 27<br />
Base (100%)<br />
firms us<strong>in</strong>g<br />
computers<br />
firms accept<strong>in</strong>g<br />
orders onl<strong>in</strong>e<br />
189<br />
firms accept<strong>in</strong>g<br />
orders onl<strong>in</strong>e<br />
firms us<strong>in</strong>g<br />
computers<br />
N (for sector, EU-10) 725 339 339 725<br />
Questionnaire reference F4 F6 F6 F10<br />
Source: e-Bus<strong>in</strong>ess W@tch (Survey 2006)
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