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ICT and e-business in the tourism industry ICT adoption ... - empirica

ICT and e-business in the tourism industry ICT adoption ... - empirica

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Tourism<br />

Exhibit 3-35: Barriers to e-<strong>bus<strong>in</strong>ess</strong> <strong>adoption</strong> as perceived by companies<br />

Company too small<br />

0 20 40 60 80 100<br />

Technology too expensive<br />

0 20 40 60 80 100<br />

Tourism<br />

57<br />

Tourism<br />

42<br />

1-9 empl.<br />

78<br />

1-9 empl.<br />

45<br />

10-49 empl.<br />

48<br />

10-49 empl.<br />

20<br />

50-249 empl.<br />

43<br />

50-249 empl.<br />

37<br />

250+ empl.<br />

0<br />

250+ empl.<br />

53<br />

All 10 sectors<br />

55<br />

All 10 sectors<br />

38<br />

Technology too complicated<br />

0 20 40 60 80 100<br />

Systems not compatible<br />

0 20 40 60 80 100<br />

Tourism<br />

1-9 empl.<br />

10-49 empl.<br />

26<br />

34<br />

19<br />

Tourism<br />

1-9 empl.<br />

10-49 empl.<br />

19<br />

25<br />

18<br />

50-249 empl.<br />

30<br />

50-249 empl.<br />

30<br />

250+ empl.<br />

0<br />

250+ empl.<br />

0<br />

All 10 sectors<br />

30<br />

All 10 sectors<br />

24<br />

Security concerns<br />

0 20 40 60 80 100<br />

Legal issues<br />

0 20 40 60 80 100<br />

Tourism<br />

26<br />

Tourism<br />

25<br />

1-9 empl.<br />

29<br />

1-9 empl.<br />

31<br />

10-49 empl.<br />

32<br />

10-49 empl.<br />

13<br />

50-249 empl.<br />

30<br />

50-249 empl.<br />

28<br />

250+ empl.<br />

32<br />

250+ empl.<br />

32<br />

All 10 sectors<br />

31<br />

All 10 sectors<br />

22<br />

Lack of reliable IT providers<br />

0 20 40 60 80 100<br />

Tourism 21<br />

1-9 empl.<br />

10-49 empl.<br />

24<br />

17<br />

50-249 empl. 54<br />

250+ empl. 0<br />

Base (100%): Companies say<strong>in</strong>g that e-<strong>bus<strong>in</strong>ess</strong><br />

does not play a role <strong>in</strong> <strong>the</strong>ir operations.<br />

N (for sector, EU-10) = 228.<br />

(Note: Data for large firms only <strong>in</strong>dicative due to <strong>the</strong><br />

very low number of observations)<br />

Weight<strong>in</strong>g: Totals (for <strong>the</strong> sector <strong>and</strong> for all 10<br />

sectors) are weighted by employment <strong>and</strong> should be<br />

read as "enterprises compris<strong>in</strong>g …% of employment<br />

<strong>in</strong> <strong>the</strong> sector(s)". Figures for size-b<strong>and</strong>s are <strong>in</strong> % of<br />

enterprises from <strong>the</strong> size-b<strong>and</strong>.<br />

All 10 sectors<br />

23<br />

Questionnaire reference: H3.<br />

Source: e-Bus<strong>in</strong>ess W@tch (Survey 2006)<br />

72

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