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Immunization and child health materials development guide pdf

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3. Identify Patterns. As the facilitator moderates, it is absolutely critical that s/he look for<br />

similarities or patterns surrounding key issues. These patterns should be identified <strong>and</strong> confirmed<br />

during a discussion to make sure they are accurate interpretations of what participants are<br />

saying—or leaving out. The facilitator should also ask questions to try to identify the underlying<br />

causes for these patterns. If patterns are not spotted until after the session—by listening to the<br />

tapes <strong>and</strong> reviewing the notes, for example—the facilitator should add questions to the<br />

discussion <strong>guide</strong> to explore the pattern in future groups <strong>and</strong> interviews.<br />

Remember that probing questions yield useful messages. The responses they reveal are the<br />

key pieces of information that are needed to ensure your messages are on target.<br />

IS THERE A PATTERN HERE?<br />

Toward the end of a group discussion on immunization in India, a facilitator started to recognize<br />

a pattern she had not expected to find. She asked participants: “During our discussion one of<br />

you said that getting your <strong>child</strong> immunized might make your <strong>child</strong> sick by giving her or him a<br />

fever. Later someone else said that after her <strong>child</strong>’s immunization, the baby didn’t want to play<br />

as much for several days <strong>and</strong> wasn’t as active as she usually is. Someone also said that her baby<br />

didn’t eat very much for several days after her immunizations.”<br />

The facilitator then followed up with probing questions to better underst<strong>and</strong> how participants felt<br />

about the fear of illness as a side effect of vaccination:<br />

• How would you describe the effect immunization has on your <strong>child</strong>?<br />

• Do I underst<strong>and</strong> correctly that you feel your <strong>child</strong> might be made “sick” by an immunization?<br />

• How do your feelings that immunization might make your <strong>child</strong> sick in the short term affect<br />

your willingness to get your <strong>child</strong> immunized?<br />

• Do you feel it is worth getting your <strong>child</strong> immunized, even if you think it makes them a little sick<br />

temporarily?<br />

By recognizing the pattern <strong>and</strong> underlying issues, the researchers were able to design messages<br />

to encourage parents to immunize their babies, even if it makes them a little sick at first, because<br />

it may save their lives in the long term.<br />

4. In Focus Groups, Let Everyone Speak. Give each participant opportunities to speak<br />

during the focus group. As participants introduce themselves, the facilitator <strong>and</strong> note-taker<br />

should each create a seating diagram (see Figure 16) of the participants to make it easier to<br />

refer to them by name during the discussion <strong>and</strong> in the notes.<br />

It is useful during the beginning of a focus group to place a checkmark on the participant<br />

seating chart next to each participant’s name when s/he speaks. This will help the facilitator<br />

keep track of who may be dominating the conversation <strong>and</strong> who may not be expressing their<br />

opinion often enough. The facilitator can then encourage the quieter participants through<br />

nonverbal signals, such as looking at them or turning toward them when asking a question, or<br />

gently encouraging them to speak by using their name, “Do you have anything else you would<br />

like to add to the discussion, Maria?”<br />

Page 31

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