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FINAL VERSION FOR APPROVAL - Sdn Bhd - WWF Malaysia

FINAL VERSION FOR APPROVAL - Sdn Bhd - WWF Malaysia

FINAL VERSION FOR APPROVAL - Sdn Bhd - WWF Malaysia

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Gunung Stong State Park Preliminary Management Plan<br />

k. Quality of Services Offered by Mountain Guides<br />

Figure 4.11. Visitor Perception of Quality of Service Offered by Mountain Guides<br />

Need<br />

Upgrading<br />

9%<br />

Not Adequate<br />

1%<br />

Others<br />

15%<br />

Adequate<br />

75%<br />

Quality of<br />

Services Offered<br />

Adequate<br />

Not<br />

Adequate<br />

Need<br />

Upgrading<br />

Others<br />

Percentage 75 1 9 15<br />

Seventy-five percent (75%) of respondents were generally happy with the services of the<br />

guides, though 9% felt that they needed to upgrade their skills (Note: Most guides possess<br />

guiding certificates from the Ministry of Tourism).<br />

l. Guiding Fees<br />

Figure 4.12. Visitor Perception of Guiding Fees<br />

Need to<br />

Low er/Raise<br />

Fees<br />

2%<br />

Expensive<br />

6%<br />

Cheap<br />

12%<br />

Adequate<br />

80%<br />

52

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