Total Quality Management - CII Institute of Logistics

More documents

Recommendations

Info

Total Quality Management ISO 9000 standard series tell suppliers and manufacturers what is required of a quality oriented system. It does not set out extra special requirements which only a very few firms can or need comply with, but is practical standard for quality systems which can be used by all Indian Organizations. The principles of ISO 9000 are applicable whether you employ 10 or 10,000 people. It defines the basic concepts and specifies the procedures and criteria to ensure, that what leaves your organization meets the customer requirement. 6.3 WHY THEY SHOULD BE USED? ISO 9000 is an opportunity and a challenge to developing nations. They can now know with agood degree of certainty the level of quality that purchases expect. They also can learn the pre-requisites and characteristics of good quality assurance and quality management. The challenge to developing nation is to motivate processors and manufacturers to adopt and implement these standards, and to establish a credible national quality registration scheme, which will be recognized by trading partners. In an increasing number of markets and industries, third – party quality assessment and registration is becoming a prerequisite for doing business. ISO 9000 registration is considered the minimum acceptable level for a supplier, and those who cannot demonstrate this minimum level may not only have difficulty in selling in certain markets but also may be barred from those markets. A supplier without ISO 9000 registration can face higher insurance rates, or be denied insurance in some markets. The reason for this attitude by insurers is the new approach to product liability recently instituted by 12 countries of the European Community and Austria. Not only must a defendant be able to demonstrate that his product is well designed and conforms to all standards and regulations, but he must be able to demonstrate that the product is manufactured consistently within a system that conforms at least, to internationally accepted standards. CII Institute of Logistics 110 Website: www.ciilogistics.com
Total Quality Management In addition ISO 9000 series standard also: Motivates exporters Sets a baseline Establishes reasonable standards for government procurement Sets General Market Procedure for regulating health and safety Reduce time-consuming audits by customers and regulators Improves their quality image Gives marketing advantage and EC92 positioning Raises levels of motivation, co-operation, workmanship and quality awareness Improves efficiency; reduces scrap and rework 6.4 HOW DOES THE SERIES WORK? The standards are designed to be user-friendly. They are generic in nature and follow a logical, easily understood format. However, each company is unique and there may be wide differences in companies’ readiness to implement the standards. ISO 9000 is the road map for the series. Its purpose is to provide the user with guidelines for selection and use of ISO series standards. Line diagram and table given below illustrates the same Definition of Concepts ISO 8402 Non-Contractual Situations Definition of Concepts Contractual Situations ISO 9000 Quality Management Quality systems ISO 9004 Three Quality ISO 9001 assurance ISO 9002 models ISO 9003 CII Institute of Logistics 111 Website: www.ciilogistics.com
Page 1 and 2:
Total Quality Management SEMESTER -
Page 3 and 4:
Total Quality Management Course Con
Page 5 and 6:
Total Quality Management Historical
Page 7 and 8:
Total Quality Management practition
Page 9 and 10:
Total Quality Management Deming’s
Page 11 and 12:
Total Quality Management numbers to
Page 13 and 14:
Total Quality Management measuring
Page 15 and 16:
Total Quality Management (6) People
Page 17 and 18:
Total Quality Management 1.7 Qualit
Page 19 and 20:
Total Quality Management 1.8 Compet
Page 21 and 22:
Total Quality Management Ident
Page 23 and 24:
Total Quality Management informatio
Page 25 and 26:
Total Quality Management 4) Compete
Page 27 and 28:
Total Quality Management Does s
Page 29 and 30:
Total Quality Management Fig 3 The
Page 31 and 32:
Total Quality Management mechanism
Page 33 and 34:
Total Quality Management TQ focused
Page 35 and 36:
Total Quality Management Every proc
Page 37 and 38:
Total Quality Management Effectiven
Page 39 and 40:
Total Quality Management 2. 6 Bench
Page 41 and 42:
Total Quality Management 2.8 Key Re
Page 43 and 44:
Total Quality Management Values: Va
Page 45 and 46:
Total Quality Management Implementa
Page 47 and 48:
Total Quality Management 3.3 The Im
Page 49 and 50:
Total Quality Management Identify
Page 51 and 52:
Total Quality Management The fact t
Page 53 and 54:
Total Quality Management ii. iii. m
Page 55 and 56:
Total Quality Management business n
Page 57 and 58:
Total Quality Management Accounts :
Page 59 and 60: Total Quality Management By adoptin
Page 61 and 62: Total Quality Management iii. Someo
Page 63 and 64: Total Quality Management details of
Page 65 and 66: Total Quality Management Statistica
Page 67 and 68: Total Quality Management All the id
Page 69 and 70: Total Quality Management 12 x 11 x
Page 71 and 72: Total Quality Management CAUSES OF
Page 73 and 74: Total Quality Management good quali
Page 75 and 76: Total Quality Management x x x x x
Page 77 and 78: Total Quality Management 2. Where i
Page 79 and 80: Total Quality Management Between di
Page 81 and 82: Total Quality Management On the cha
Page 83 and 84: Total Quality Management This chart
Page 85 and 86: Total Quality Management 20 16 12 8
Page 87 and 88: Total Quality Management If you int
Page 89 and 90: Total Quality Management The feelin
Page 91 and 92: Total Quality Management Bird’s E
Page 93 and 94: Total Quality Management Please not
Page 95 and 96: Total Quality Management Motorola
Page 97 and 98: Total Quality Management Table 5.1
Page 99 and 100: Total Quality Management Employees
Page 101 and 102: Total Quality Management Benchmarki
Page 103 and 104: Total Quality Management but amazin
Page 105 and 106: Total Quality Management 5.5 A Broa
Page 107 and 108: Total Quality Management Communica
Page 109: Total Quality Management Bird’s E
Page 113 and 114: Total Quality Management 6.5 WHEN S
Page 115 and 116: Total Quality Management QUALITY IN
Page 117 and 118: Total Quality Management SYSTEM M
show all

Total Quality Management - CII Institute of Logistics

Create successful ePaper yourself

Delete template?

Save as template?