Total Quality Management - CII Institute of Logistics

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Total Quality Management EQUIVALENT QUALITY SYSTEM STANDARDS ISO IS EN Title (Indian Standards) (European Norms) 9000 14000 29000 Quality Management and Quality Assurance Standards – Selection and Use 9001 14001 29001 Model for Quality Assurance in Design / Development, Production, Installation, and Servicing all elements 9002 14002 29002 Model for Quality Assurance in Production and Installation 9003 14003 29003 Model for Quality Assurance in Final Inspection and Tests 9004 14004 29004 Guidelines on development of Quality Management Systems to minimize costs and maximize benefits HOW MUCH WILL IT COST AND HOW LONG WILL IT TAKE TO IMPLEMENT THESE STANDARDS? Unfortunately there is no set answer. Each company is different. The answer really depends on how developed your present system is and the implementation strategy you adopt. CII Institute of Logistics 112 Website: www.ciilogistics.com
Total Quality Management 6.5 WHEN SHALL AN ORGANIZATION BE REQUIRED TO USE THESE STANDARDS? While the ISO 9000 quality standards were written to be used in voluntary or two – party contractual situations, they are fast becoming pre-requisites for doing business in Europe and other regions. ISO 9000 is being incorporated into buyer / seller agreements, government regulations and certification procedures by many nations. The ISO 9000 quality management standards will have considerable impact on the markets throughout the world. WHERE DO I PURCHASE COPIES OF THE STANDARDS? ISO 9000 Series standards are available with the Bureau of Indian Standards and the Standards are known as IS 14000 to IS 14004 (BIS). They are available from their HQs in Delhi and branch offices all over India. You can address you enquiry to: Director – Sales, Bureau of Indian Standards, Manak Bhavan, 9 Bahadur Zafar Marg, New Delhi 110 002. WHAT DOES ISO 9000 REGISTRATION MEAN? 6.6 HOW TO ACHIEVE IT? ISO 9000 Registration-means the certification of Company Quality Systems by third Party through their mechanism of registration. Of all the questions about the ISO 9000 Series, this is probably the one that causes the most concern. Increasingly, European customers expect Indian companies to have their quality systems registered to ISO 9001, 9002 or 9003. This is generally done by having an accredited independent third CII Institute of Logistics 113 Website: www.ciilogistics.com
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