High-Performance Partnerships - National Academy of Public ...

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TABLE OF CONTENTS CHAPTER 5. LEADERSHIP ......................................................................................................75 The Leadership Continuum ..............................................................................................................77 How To Meet Challenges To Leadership ..........................................................................................78 Strong Leader vs. Shared Ownership..........................................................................................78 Surviving Transitions in Leadership ...........................................................................................79 CHAPTER 6: MISSION AND PLANNING...........................................................................81 How To Meet Challenges To Mission and Planning........................................................................83 Lack of a Clear, Compelling Mission and Strategic Plan...........................................................83 Balancing Planning and Action ...................................................................................................86 Balancing Focus and Flexibility...................................................................................................89 CHAPTER 7: RESOURCES.......................................................................................................91 How To Meet Challenges To Resources ............................................................................................92 Obtaining Adequate Resources……………………………………………………………..92 Redirecting Partner Resources……………………………………………………………...96 Coordinating and Maximizing Resources…………………………………………………..97 CHAPTER 8: COMMUNICATIONS....................................................................................101 How To Meet Challenges To Communications .............................................................................102 Establishing an Effective Internal Communications Strategy .................................................102 Creating a Full-Circle External Communications System .......................................................103 Broadening the Partnership’s Support Base through Advocacy ..............................................106 CHAPTER 9: ORGANIZATIONAL INFRASTRUCTURE ..............................................109 How To Meet Challenges To Organizational Infrastructure .........................................................110 Achieving the Right Mix of Capable Partners ..........................................................................110 Developing a Supportive Environment.....................................................................................112 Structuring a Partnership To Achieve Results ..........................................................................113 CHAPTER 10: STAGES OF A PARTNERSHIP: WHAT DIFFERENCE DOES MATURITY MAKE?................................117 Results...............................................................................................................................................118 Leadership ........................................................................................................................................120 Mission/Strategic Planning .............................................................................................................120 Resources ..........................................................................................................................................120 Communications .............................................................................................................................121 Organizational Infrastructure .........................................................................................................122 CHAPTER 11: HOW DOES THE SCOPE OF THE PARTNERSHIP MATTER?.............................123 Results...............................................................................................................................................124 Leadership ........................................................................................................................................124 Mission/Strategic Planning .............................................................................................................125 Resources ..........................................................................................................................................125 Communications .............................................................................................................................126 Organizational Infrastructure .........................................................................................................127 Summary ..........................................................................................................................................128 4 Powering the Future: High-Performance Partnerships
CHAPTER 12: MANAGEMENT APPROACHES AND ATTRIBUTES ..........................129 Public Sector Management..............................................................................................................131 Nonprofit Sector Management .......................................................................................................131 Business Sector Management..........................................................................................................132 Civic Sector Management................................................................................................................132 CHAPTER 13: PUTTING IT ALL TOGETHER..................................................................133 APPENDICES..............................................................................................................................137 Appendix A: Panel Member Biographies........................................................................................137 Appendix B: Selected Bibliography.................................................................................................139 Appendix C: Performance Management Glossary of Terms.........................................................143 Appendix D: Design Lab Participants ............................................................................................147 Appendix E: Excerpt from Lapham Park Venture Strategic Plan and Partnership Structure .....153 Appendix F: Memorandum of Understanding: Highland Park—Neighborhoods in Bloom.....159 FIGURES AND TABLES CHAPTER 1 Figure 1-1: Continuum of Organizational Relationships................................................................13 Table 1-1: Comparatively Defined Organizational Relationships...................................................13 Figure 1-2: High-Performance Partnership Building Blocks ..........................................................16 Figure 1-3: High-Performance Partnership Community Benefits..................................................17 CHAPTER 2 Figure 2-1: Cross-Sector Partnerships ..............................................................................................22 Figure 2-2: Nonprofit Sector Revenues ............................................................................................23 Table 2-1: Sector Differences.............................................................................................................25 CHAPTER 3 Figure 3-1: Design Lab Partnerships: Scope.....................................................................................31 Figure 3-2: Design Lab Partnerships: Location................................................................................31 Table 3-1: Design Lab Partnership Site Information .......................................................................32 Table 3-2: Design Lab Partnership Characteristics ..........................................................................33 Figure 3-3: Medical Care for Children Partnership .........................................................................34 Figure 3-4: Medical Care for Children Partnership Children Served.............................................35 Figure 3-5: Medical Care for Children Partnership Elements of a High Performance Partnership .............................................................37 Figure 3-6: Healthy Families Partnership: Funding the Deep End.................................................38 Table 3-3: Healthy Families Partnership Child Readiness for Kindergarten..................................40 Table 3-4: Lapham Park Venture Budget and Funding....................................................................43 Figure 3-7: 5 A Day for Better Health Program Structure ..............................................................45 Figure 3-8: 5 A Day for Better Health Program Public Awareness Outcomes ...............................47 Figure 3-9: Neighborhoods in Bloom Strategies..............................................................................48 Table 3-5: Neighborhoods in Bloom Results....................................................................................49 Figure 3-10: Safe Passages Middle School Strategy..........................................................................57 5 Powering the Future: High-Performance Partnerships
Page 1 and 2: Powering the FUTURE: High-Performan
Page 3 and 4: A Report by a Panel of the NATIONAL
Page 5: TABLE OF CONTENTS FOREWORD.........
Page 9 and 10: Public Business High Performance Pa
Page 11 and 12: Medicare and Medicaid health progra
Page 15 and 16: FIGURE 1-1 CONTINUUM OF ORGANIZATIO
Page 17 and 18: Coexistence: Cooperative: Contractu
Page 19 and 20: Business FIGURE 1-3 HIGH-PERFORMANC
Page 21 and 22: “Creating a partnership takes tim
Page 25 and 26: FIGURE 2-2 NONPROFIT SECTOR REVENUE
Page 27 and 28: TABLE 2-1 SECTOR DIFFERENCES Public
Page 29 and 30: eform to establish some form of res
Page 33 and 34: FIGURE 3-1 DESIGN LAB PARTNERSHIPS:
Page 35 and 36: TABLE 3-2 DESIGN LAB — PARTNERSHI
Page 37 and 38: dren. Nine MCCP case managers made
Page 39 and 40: FIGURE 3-5 MEDICAL CARE FOR CHILDRE
Page 41 and 42: “The Healthy Families Partnership
Page 43 and 44: HFP is an excellent model of growin
Page 45 and 46: identifying specific goals and outc
Page 47 and 48: 5 A DAY FOR BETTER HEALTH PROGRAM N
Page 49 and 50: FIGURE 3-8 PUBLIC AWARENESS Percent
Page 51 and 52: esponsible for developing specific
Page 53 and 54: FAMILY STRENGTHENING COALITION INDI
Page 55 and 56: Challenges Despite its solid track
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Challenges NBSD encountered some ba
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early intervention; and an early ch
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CAREGIVER/EMPLOYER PROJECT CENTERS
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Medicare insurer, CMS was the ultim
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A 1996 survey of La Alma/Lincoln Pa
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Public Business High Performance Pa
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and establishing performance manage
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PROGRAM AREA TABLE 4-2 SAMPLE PERFO
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The Lapham Park Venture originally
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THE DATA TRAP No partnership can cl
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FIGURE 5-1 THE 5 C’S OF EFFECTIVE
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SURVIVING TRANSITIONS IN LEADERSHIP
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Without a well-documented mission s
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FIGURE 6-4 CAREGIVER/EMPLOYER PROGR
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FIGURE 6-6 STRATEGIC PLANNING CYCLE
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BALANCING FOCUS AND FLEXIBILITY The
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Asset mapping is key to determining
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8. Use third-party payment opportun
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partners agree that redirection is
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Individual governmental units, foun
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dedicate resources to effective ong
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The business community does not imm
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TABLE 8-3 FAMILY STRENGTHENING COAL
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Organizations may feel that a partn
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The PODER Project was a six-year in
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Neighborhoods in Bloom operates in
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Results Characteristics • Derive
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FIGURE 10-2 PHASES OF LEADERSHIP Ma
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The CMS Employer/Caregiver Workgrou
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Informal communications strategies
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Management Approaches and Attribute
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Public managers tend to be risk ave
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Putting It All Together Chapter13 H
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FIGURE 13-2 ROWING TOGETHER FOR A H
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Appendix A Panel Member Biographies
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Appendix B Selected Bibliography
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National League of Cities. “City
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Appendix C Performance Management G
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Outcomes: The quantified result, or
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Appendix D Design Lab Participants
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Heidi Veltman Reston Kaiser Permane
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America’s Promise Gregg Petersmey
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Appendix E Excerpt from Lapham Park
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LAPHAM PARK VENTURE STRATEGIC PLAN,
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2. Venture Operations Committee PUR
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Appendix F Memorandum of Understand
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ARTICLE I - HIGHLAND PARK SOUTHERN
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NATIONAL ACADEMY OF PUBLIC ADMINIST
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