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High-Performance Partnerships - National Academy of Public ...

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SURVIVING TRANSITIONS<br />

IN LEADERSHIP<br />

The Challenges<br />

Working in the public, nonpr<strong>of</strong>it, and civic sectors<br />

presents significant demands. Politics, promotions,<br />

transfers, and burn-out can cause individuals<br />

to leave their leadership positions.<br />

Departures can be swift. It is not uncommon<br />

for a partnership’s leadership team to turn over<br />

in the first few years. Sustaining leadership over<br />

time is a formidable challenge.<br />

A successful partnership creates a sense <strong>of</strong> joint<br />

ownership that lessens the adverse ramifications<br />

<strong>of</strong> leadership transitions. When an initial champion<br />

moves on, others emerge because the partnership<br />

has taken proactive steps to decentralize<br />

authority and responsibility. As the partnership<br />

becomes more mature, it can recruit others from<br />

the community. Of course, early successes also<br />

help to sustain a leader’s participation, as well as<br />

the partnership’s energy and attractiveness.<br />

Leadership changes can be a double-edged<br />

sword for cross-sector partnerships. An inspirational,<br />

directive leadership style is effective in<br />

creating a partnership because it helps get critical<br />

steps organized and under way. However, as<br />

the partnership becomes “institutionalized,” it<br />

should become less dependent upon personality-driven<br />

leadership. It must assess the leadership<br />

skills needed at a given point in time and<br />

not be reluctant to make adjustments.<br />

FIGURE 5-3<br />

AVOIDING BURNOUT<br />

Leadership change should be considered in its most<br />

comprehensive context. Succession planning should<br />

occur at every level and for every partner. For<br />

example, when MCCP’s key HMO contact retired,<br />

he identified, mentored, and prepared his successor.<br />

He made sure that the successor shared the partnership’s<br />

philosophy and had the ability and authority<br />

to carry the message inside and outside the HMO<br />

(and get results!).<br />

The Strategies<br />

Leadership change is not necessarily bad.<br />

Stability and change are needed over time.<br />

Stability, which enhances continuity and institutional<br />

knowledge, can be provided by sharing<br />

power and training the next generation <strong>of</strong> leaders.<br />

Change, which infuses new people and<br />

ideas, can re-energize the partnership and keep it<br />

innovative and fresh.<br />

1. Do formal succession planning.<br />

Medical Care for Children Partnership (Fairfax)<br />

Transitions inevitably occur, so it is important to<br />

develop a formal succession plan and share it<br />

with the entire partnership and community.<br />

Governing boards <strong>of</strong>ten rotate leadership positions;<br />

this method may work well for a<br />

public/nonpr<strong>of</strong>it partnership.<br />

It is important to designate a career ladder, or<br />

sometimes an heir apparent, for key positions.<br />

Major corporations have used this approach by<br />

naming successors before a leader departs. This<br />

type <strong>of</strong> planning affords the opportunity to maintain<br />

continuity and stability, and educate future<br />

leaders so they are prepared to assume the helm.<br />

However, formal succession planning should not<br />

exclude those outside the leadership hierarchy.<br />

As discussed earlier, broadly shared power and<br />

leadership responsibilities are vital to a high-performance<br />

partnership. It is important to groom<br />

future leaders through training, shadow or<br />

deputy positions, and mentor/protégé relationships.<br />

This should be done widely throughout<br />

the organization.<br />

Source: Ed Leedon, Neighborhood Based Service Delivery (Des Moines)<br />

79 Powering the Future: <strong>High</strong>-<strong>Performance</strong> <strong>Partnerships</strong>

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