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Part 1 - General presentation of the Group<br />

13<br />

<strong>Hamon</strong> in Europe<br />

Values<br />

1. Professionalism<br />

<strong>Hamon</strong> attaches great importance to the innovation and<br />

performance of the services and products it provides its<br />

customers.<br />

2. Respect for the individual<br />

<strong>Hamon</strong> respects the Universal Declaration of Human<br />

Rights and aims to foster a positive relationship with its<br />

teams.<br />

3. Respect for the environment<br />

<strong>Hamon</strong> holds the protection of the environment at the<br />

heart of its operations and services.<br />

4. Respect for cultural diversity<br />

Throughout the world, <strong>Hamon</strong> promotes cultural<br />

diversity in its working relationships with its partners,<br />

teams and local communities.<br />

Our presence in the world<br />

In 2012, <strong>Hamon</strong> employed 1 664 people in 25 countries<br />

and on five continents across the world. Note that<br />

among these countries, none appears on the list of<br />

fragile states / territories identified by the World Bank.<br />

Moreover, <strong>Hamon</strong> employs several hundred people<br />

under fixed-term contracts for installation projects<br />

(most notably on new job sites). In 2012, the Group<br />

achieved a consolidated turnover of EUR 474 million.<br />

See the other key figures presented in the first pages<br />

of this annual report.<br />

<strong>Hamon</strong> shares have been listed on the Euronext stock<br />

exchange of Brussels, since 1997.<br />

Vision<br />

To be the leading provider of technology and equipment,<br />

enabling our customers to produce cleaner energy and<br />

to operate while maintaning air quality.<br />

Mission<br />

■ Develop new technologies, conceive, design, install<br />

and provide aftermarket services for key components<br />

of our installations: cooling systems, heat exchangers,<br />

air pollution control systems, heat recovery systems<br />

and chimneys.<br />

■ Improve our customers’ performance in the energy, oil<br />

and gas sectors and other heavy industries, such as<br />

steel, glass, cement and chemicals.<br />

■ Execute all our projects on time, within budget and in<br />

accordance with customers’ specifications.<br />

■ Provide quality service within all of our activities, while<br />

ensuring the satisfaction and development of staff and<br />

protection of the environment while offering our shareholders<br />

a return at least equal to the market rate of<br />

others in our sector.<br />

Breakdown of new order bookings by region<br />

500<br />

400<br />

300<br />

200<br />

100<br />

0<br />

28%<br />

8%<br />

6%<br />

32%<br />

2010<br />

Asia-Pacific<br />

Africa & Middle East<br />

Other America<br />

USA + Canada<br />

Europe<br />

12%<br />

31%<br />

10%<br />

21%<br />

26% 26%<br />

31%<br />

23%<br />

5%<br />

24%<br />

17%<br />

2011 2012

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