3000 kb - Mid Western Regional Council - NSW Government

More documents

Recommendations

Info

Objectives Council has recognised five Key Result Areas that must be managed well to achieve success in the long-term provision of sewerage services to its customers. These are: • Customer service, • Environment, • Asset management, • Human resources, and • Finance. Objectives and Performance Targets have been set in these Key Result Areas. These are summarised on page v, and given in detail in Part B of this Plan. Actions Strategies were identified for achieving the objectives, and then specific actions were listed for implementation of these strategies. The notable actions and outcomes Council will take over the next 10 years include: • Mudgee STP augmentation • Mudgee trunk main construction (capacity issues) • Combined Rylstone/Kandos STP • Clandulla/Charbon sewerage scheme • Gulgong STP augmentation • Reticulation mains replacement • Telemetry upgrade Page iv Summary Mid-Western Regional Council Strategic Business Plan for Sewerage
Objectives Key Result Area Objective Performance Target Customer Service Provide services that meet the agreed LOS and are economically feasible and financially affordable and meet health and environmental requirements To provide services to existing areas at current levels and extend to new residential and industrial areas on a user pays basis Operate the sewerage system in an efficient and environmentally sound manner and reduce wet weather hydraulic sewerage loading to its economic limit and manage industrial and commercial biological load in accordance with DWE Trade Waste guidelines An equitable pricing policy that supports current and future service provision based on full cost recovery and user pays basis and maximise revenue from grants and other sources Provide a high level of customer satisfaction with reduced level of substantiated complaints and keep the customers informed of significant issues Seek community feedback with regard to service targets and prior to any major decisions regarding significant changes in service levels Compliance with levels of service and action planning and meet performance targets Provide service in advance of demand where economically viable Review and update Development Servicing Plans (DSP) by June 2008 Achieve peak wet weather flow of less than five times average dry weather flow by 2018 Adopt Trade Waste Policy by December 2008 Full implementation of developer charges from July 2008 Implementation of best practice pricing from July 2009 Implement new customer service request system by September 2008 Conduct annual customer satisfaction survey Consultation for sewerage augmentation strategies Mid-Western Regional Council Summary Page v Strategic Business Plan for Sewerage
Page 1: Strategic Business Plan for Sewerag
Page 4 and 5: Strategic Business Plan for Sewerag
Page 6 and 7: Service Provision .................
Page 9 and 10: Mid-Western Regional Council Strate
Page 11: Summary of Levels of Service Improv
Page 15 and 16: Summary of Projected Financial Posi
Page 17 and 18: Introduction Why This Plan Has Been
Page 19: Structure of the Plan The strategic
Page 22 and 23: Page 6 Part A - Operating Environme
Page 24 and 25: The implications of Council’s vis
Page 26 and 27: In expanding Council’s vision for
Page 28 and 29: Page 12 Part A - Operating Environm
Page 30 and 31: Assets Summary Mid-Western Regional
Page 32 and 33: Figure 2 - Map of Mudgee Sewerage S
Page 34 and 35: Figure 4 - Map of Rylstone Sewerage
Page 36 and 37: Future Development Growth Projectio
Page 40 and 41: Levels of Service - Sewerage DESCRI
Page 48 and 49: Page 32 Part B - Strategic Plan Mid
Page 50 and 51: Service Planning There is a relatio
Page 52 and 53: Page 36 Part B - Strategic Plan Mid
Page 54 and 55: Levels of Service Review The Levels
Page 56 and 57: Areas Serviced This section of the
Page 58 and 59: Objective 2: Areas Serviced To prov
Page 60 and 61: Trade Waste Management The treatmen
Page 62 and 63:
Objective 3: Actions Start End Resp
Page 64 and 65:
Developer Charges Developer Charges
Page 66 and 67:
Customer Relations This section of
Page 68 and 69:
Community Involvement This section
Page 70 and 71:
Objective 6: Community Involvement
Page 72 and 73:
Council effectively addresses follo
Page 74 and 75:
Page 58 Part B - Strategic Plan Mid
Page 76 and 77:
The Plan should identify both curre
Page 78 and 79:
Operations Plan Figure 8 - Operatio
Page 80 and 81:
Objective 8: Operations Develop ope
Page 82 and 83:
Maintenance Plan needs to consider
Page 84 and 85:
Capital Works Figure 10 - Capital W
Page 86 and 87:
Page 88 and 89:
Figure 11 - Mid-Western Council Org
Page 90 and 91:
Page 92 and 93:
Objective 12: Finance Maintain soun
Page 94 and 95:
Page 78 Part C - Detailed Informati
Page 96 and 97:
Model Description The financial mod
Page 98 and 99:
Assumptions and Limitations The pro
Page 100 and 101:
Page 102 and 103:
Page 104 and 105:
Figure 13 - Detailed Recurrent Cost
Page 106 and 107:
Figure 16 - Sewerage Capital Works
Page 108 and 109:
The borrowing outstanding is expect
Page 110 and 111:
Figure 20 - Sensitivity of Typical
Page 112 and 113:
Page 114 and 115:
The following options exist: Amalga
Page 116 and 117:
The various institutional arrangeme
Page 118 and 119:
Council has considered various meth
Page 120 and 121:
Disadvantages • The co-ordination
Page 122 and 123:
Appendices Mid-Western Regional Cou
Page 124 and 125:
Page 126 and 127:
Independent Pricing and Regulatory
Page 128 and 129:
The Act is administered by the Mini
Page 130 and 131:
Other Government Initiatives Effici
Page 132 and 133:
Page 134 and 135:
Resource Managers These are the age
Page 136 and 137:
Stakeholder How to judge success Ho
Page 138 and 139:
Page 140 and 141:
MWRC Sewer Fund Financial Model - 2
Page 142 and 143:
Page 144 and 145:
Page 146 and 147:
Page 148 and 149:
Page 150 and 151:
Page 152 and 153:
Page 154:
show all

3000 kb - Mid Western Regional Council - NSW Government

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?