3000 kb - Mid Western Regional Council - NSW Government

Contents
Summary .............................................................................................................................i
Introduction........................................................................................................................1
Why This Plan Has Been Developed .......................................................................1
Structure of the Plan ................................................................................................3
PART A: OPERATING ENVIRONMENT ............................................................................5
Council’s Vision and Mission ...........................................................................................7
Operating Environment.....................................................................................................9
Sewerage Scheme ...........................................................................................................13
Existing Sewerage Scheme ...................................................................................13
Future Development...............................................................................................20
Levels of Service .............................................................................................................23
Principal Issues ...............................................................................................................27
Best Practice Management .............................................................................................29
PART B: STRATEGIC PLAN............................................................................................31
Planning Strategy ............................................................................................................33
Customer Service ............................................................................................................37
Levels of Service Review.......................................................................................38
Areas Serviced.......................................................................................................40
Sewer Load Management ......................................................................................43
Service Pricing .......................................................................................................47
Customer Relations................................................................................................50
Community Involvement.........................................................................................52
Environment.....................................................................................................................55
Integrated Water Cycle Management (IWCM) .......................................................56
Asset Management..........................................................................................................59
Operations Plan .....................................................................................................62
Maintenance Plan ..................................................................................................65
Capital Works.........................................................................................................68
Human Resources ...........................................................................................................71
Finance .............................................................................................................................75
PART C: DETAILED INFORMATION...............................................................................77
Financial Management ....................................................................................................79
Overview of Financial Planning..............................................................................79
Model Description ..................................................................................................80
Modelling Methodology ..........................................................................................80
Projected Cost Schedules ..............................................................................................85
Financial Modelling Outcomes.......................................................................................91
Operating Environment Review .....................................................................................97
Institutional Arrangements .....................................................................................97
Legislative Framework .........................................................................................100
Stakeholder Analysis............................................................................................100
Mid-Western Regional Council
Strategic Business Plan for Sewerage