Online Edition for Part no. 01 41 2 604 027 - © 03/10 BMW AG
Online Edition for Part no. 01 41 2 604 027 - © 03/10 BMW AG
Online Edition for Part no. 01 41 2 604 027 - © 03/10 BMW AG
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Giving and receiving assistance<br />
Emergency request<br />
Conditions <strong>for</strong> an emergency request:<br />
> Full preparation package mobile phone.<br />
With this equipment, an emergency request<br />
is still possible when <strong>no</strong> mobile phone is<br />
paired in the vehicle.<br />
> <strong>BMW</strong> Assist is activated.<br />
Activating <strong>BMW</strong> Assist, refer to page 228.<br />
> Radio readiness is switched on.<br />
> The <strong>BMW</strong> Assist system is logged in on a<br />
wireless communications network.<br />
> The emergency request system is operable.<br />
When the contract of participation with <strong>BMW</strong><br />
Assist expires, the <strong>BMW</strong> Assist system can be<br />
deactivated by a <strong>BMW</strong> Sports Activity Vehicle<br />
Center without having to visit a workshop. Once<br />
the <strong>BMW</strong> Assist system has been deactivated,<br />
emergency requests are <strong>no</strong>t possible. The<br />
<strong>BMW</strong> Assist system be reactivated by a <strong>BMW</strong><br />
Sports Activity Vehicle Center after signing a<br />
new contract.<br />
Initiating an emergency request<br />
1. Briefly press protective cover to open.<br />
Depending on the vehicle's equipment, the<br />
arrangement of the switches and indicator<br />
lamps may differ somewhat.<br />
2. Press the SOS button until the LED in the<br />
button lights up.<br />
As soon as the voice connection to the <strong>BMW</strong><br />
Assist Response Center has been established,<br />
the LED flashes.<br />
When the emergency request is received at the<br />
<strong>BMW</strong> Assist Response Center, the <strong>BMW</strong> Assist<br />
Response Center contacts you and takes further<br />
steps to help you. Even if you are unable to<br />
answer, the <strong>BMW</strong> Assist Response Center can<br />
take further steps to help you under certain<br />
conditions.<br />
If conditions allow, remain in the vehicle until<br />
the connection has been established. You will<br />
then be able to provide a detailed description of<br />
the situation.<br />
In<strong>for</strong>mation <strong>for</strong> determining the required rescue<br />
measures is transmitted to the <strong>BMW</strong> Assist<br />
Response Center, e.g. the current position of<br />
your vehicle, if this can be determined.<br />
If the LED flashes, but you are unable to hear<br />
the <strong>BMW</strong> Assist Response Center through the<br />
hands-free system, this could indicate, <strong>for</strong><br />
instance, that the hands-free system is <strong>no</strong><br />
longer operational. The <strong>BMW</strong> Assist Response<br />
Center may still be able to hear you, however.<br />
Under certain conditions, an emergency<br />
request is automatically initiated immediately<br />
after a severe accident. An automatic collision<br />
<strong>no</strong>tification is <strong>no</strong>t affected by the button being<br />
pressed.<br />
For technical reasons, the emergency<br />
request can<strong>no</strong>t be guaranteed under<br />
unfavorable conditions.<<br />
Warning triangle*<br />
The warning triangle is located in the cargo<br />
area.<br />
First-aid kit*<br />
Some of the articles contained in the first-aid kit<br />
have a limited service life. There<strong>for</strong>e, check the<br />
273<br />
Reference Mobility<br />
Communications Entertainment Navigation Driving tips Controls<br />
At a glance