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needs) with the<br />
implementation.<br />
Product quality<br />
level<br />
EFF-QUALITY<br />
“What is the perception of<br />
the quality of <strong>Frontex</strong>’<br />
products in the eyes of<br />
external customers”<br />
3.8 – 4.2<br />
Product<br />
delivery<br />
timeliness ratio<br />
EFF-TIMELINESS<br />
“How timely <strong>Frontex</strong><br />
delivers its products and<br />
services”<br />
98 %<br />
Time to<br />
respond<br />
EFF-TIME_RESP<br />
Measure the average time<br />
passed from the moment of<br />
recognizing the unfavorable<br />
event or trend resulting in<br />
the recommendation to start<br />
the operation to the actual<br />
start of the operation which<br />
fulfills the recommendation.<br />
No data collected<br />
Vigilance index<br />
EFF-VIGIL<br />
Effectiveness of Joint<br />
Operations by indicating the<br />
ratio of irregular migrants<br />
apprehended or denied entry<br />
at the borders to the total<br />
number of all irregular<br />
migrants apprehended or<br />
denied entry at the borders<br />
or inland.<br />
99 %<br />
I M P A C T<br />
Objectives<br />
achievement<br />
index<br />
IM-OBJ_ACH<br />
Effectiveness in achieving<br />
the originally set objectives<br />
of various <strong>Frontex</strong> projects /<br />
operations. Set of objectives<br />
for each operation can be<br />
different.<br />
Data collection<br />
during 2012<br />
Resource ratio<br />
(HR-Host)<br />
IM-RES_HR<br />
“To what extent are HMSs<br />
involved in the<br />
operation(s)” This is related<br />
to the level of involvement<br />
20 – 75 %<br />
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