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Supported Employment: Training Frontline Staff - SAMHSA Store ...

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Practice principles of<br />

<strong>Supported</strong> <strong>Employment</strong><br />

SE programs are based on a core set of practice<br />

principles. These principles form the foundation of<br />

the program.<br />

Practice principles of SE<br />

• Eligibility is based on consumer choice.<br />

• SE services are integrated with comprehensive<br />

mental health treatment.<br />

• Competitive employment is the goal.<br />

Principle 1: Eligibility is based on<br />

consumer choice<br />

All consumers who want to participate in SE are<br />

eligible—no one is excluded. Consumers who<br />

are interested in work are not prevented from<br />

participating in SE regardless of their psychiatric<br />

diagnosis, symptoms, work history, or other<br />

problems, including substance abuse and cognitive<br />

impairment.<br />

The core philosophy of SE is that all consumers can<br />

work at competitive jobs in the community without<br />

prior training, and no one should be excluded from<br />

this opportunity.<br />

SE does not try to bring consumers to some<br />

preconceived standard of “work readiness” before<br />

they seek employment. Consumers are “work<br />

ready” when they say they want to work. Research<br />

shows that symptoms, substance abuse, and other<br />

consumer factors are not strong and consistent<br />

barriers to work when consumers receive assistance<br />

from an SE program. Therefore, no justification<br />

exists for excluding consumers who are interested<br />

in work from SE programs.<br />

• Personalized benefits counseling is important.<br />

• Job searches start soon after consumers<br />

express interest in working.<br />

• Follow-along supports are continuous.<br />

• Consumer preferences are important.<br />

Principle 2: SE services are integrated with<br />

comprehensive mental health treatment<br />

Closely coordinating SE services with other<br />

mental health rehabilitation and clinical treatment<br />

ensures that all mental health practitioners (not<br />

just the employment specialist) support consumers’<br />

vocational goals. For this reason, it is important that<br />

you participate regularly in clinical treatment team<br />

meetings.<br />

Participating in team meetings gives you a vehicle<br />

to discuss clinical and rehabilitation issues relevant<br />

to work, such as the following:<br />

• Medication side effects;<br />

• Persistent symptoms (e.g., hallucinations);<br />

• Cognitive difficulties; or<br />

• Other rehabilitation needs (e.g., skills training to<br />

improve ability to socialize with co-workers or<br />

self-assertion skills).<br />

Moreover, regular contact with team members<br />

(phone or face-to-face meetings) also allows you to<br />

help consumers achieve vocational goals.<br />

<strong>Training</strong> Basic Elements <strong>Frontline</strong> and <strong>Staff</strong> Practice Principles 5 Module 1

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