Supported Employment: Training Frontline Staff - SAMHSA Store ...

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Module 2: Referral, Engagement, and Benefits Counseling . . . . . . . . . . . . . . . . . . . . . . . . 1 Referral . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Engagement ................................... 5 Benefits counseling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Exercise: Identify Supported Employment Consumers . . . . . . 9 Exercise: Introduce Supported Employment . . . . . . . . . . . . 11 Exercise: Tackle the Issues ......................... 13 Module 3: Assessment and Job Finding ...........1 Assessment .................................... 1 Job finding .................................... 4 Exercise: Complete a Vocational Profile . . . . . . . . . . . . . . . 11 Exercise: Review a Sample Individual Employment Plan . . . 13 Exercise: Tackle the Issues ......................... 17 Module 4: Job Supports and Collaborations . . . . . . . . 1 Job supports ................................... 1 Working effectively with consumers . . . . . . . . . . . . . . . . . . 9 Harnessing the help of other critical stakeholders. . . . . . . . 14 Exercise: Practice Job Supports for Starting a New Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Exercise: Role-Play Providing Job Supports for Starting a New Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Exercise: Practice Job Supports for Doing a Job Over Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Exercise: Role-Play Providing Job Supports for Doing a Job Over Time ........................ 41 Exercise: Practice Job Supports for Avoiding Crises . . . . . . . 47 Exercise: Role-Play Providing Job Supports for Avoiding Crises . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 Exercise: Practice Job Supports for Ending a Job ......... 57 Exercise: Role-Play Providing Job Supports for Ending a Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Training Frontline Staff How Program Leaders Should Use This Workbook Training Frontline Staff, used along with the Demonstration video, introduces Supported Employment (SE) staff to the basic principles and skills they need to deliver effective SE services. Since being part of a team is an essential part of SE, we recommend that you conduct group training rather than simply giving employment specialists the workbook to read on their own. To make the content easy to manage, we divided the training into four modules: 1. Basic Elements and Practice Principles, 2. Referral, Engagement, and Benefits Counseling 3. Assessment and Job Finding, and 4. Job Supports and Collaborations. The ultimate purpose of this workbook is to have employment specialists understand the theory behind the SE model, how SE is delivered, and what skills are necessary to provide SE services. Working through these modules as a group creates an opportunity to discuss and master the practice principles and skills that are essential to effective SE practice. Training Frontline Staff A
Page 1: Training Frontline Staff Supported
Page 4 and 5: Acknowledgments This document was p
Page 6 and 7: This KIT is part of a series of Evi
Page 10 and 11: To complete this four-session train
Page 12 and 13: Cross-train It is important that st
Page 15 and 16: Training Frontline Staff Module 1:
Page 17 and 18: The overriding philosophy of SE is
Page 19 and 20: Practice principles of Supported Em
Page 21 and 22: • As consumers begin identifying
Page 23: Exercise: Explore the Benefits of S
Page 27: Notes to the facilitator and SE lea
Page 30 and 31: Using minimal eligibility criteria
Page 32 and 33: mental illness to live full and mea
Page 34 and 35: In addition to engaging José, you
Page 36 and 37: periodically adjusted, making it ha
Page 39: Exercise: Introduce Supported Emplo
Page 43: Notes to the facilitator and SE lea
Page 46 and 47: Traditional vocational assessments
Page 48 and 49: Janice’s interest in textiles, in
Page 50 and 51: •Looking at public postings for b
Page 52 and 53: In addition, using the term disabil
Page 54 and 55: Also review the following with Cass
Page 57: Exercise: Review a Sample Individua
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Exercise: Tackle the Issues Review
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Notes to the facilitator and SE lea
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Job support interventions can be ai
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Through direct contact with an empl
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Having a crisis on the job Bonita
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Q: How would you address supports r
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Examples of positive statements: Yo
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may jeopardize your working relatio
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In summary, SE services can play an
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• Providing support once consumer
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Exercise: Practice Job Supports for
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Have you discussed Releases of Info
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Does she know whom to call if she h
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Would it help if you role-play intr
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Supported Employment Employment Spe
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If I smoke, what are the worksite r
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Does he understand that he can ask
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Family support Money management How
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Exercise: Role-Play Providing Job S
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How do I get in touch with my emplo
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What other crisis causes, strategie
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…family members, friends, or pets
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Does he have another job to go to I
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Exercise: Role-Play Providing Job S
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Working again Do you want to use th
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Supported Employment: Training Frontline Staff - SAMHSA Store ...

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