Supported Employment: Training Frontline Staff - SAMHSA Store ...

Training Frontline Staff
Module 4: Job Supports and Collaborations
Teamwork among all possible stakeholders and good communication are keys to
providing successful SE services. Module 4 outlines strategies for working effectively
with consumers, employers, treatment team members, family members, and other
supporters to help consumers meet their vocational goals.
Job supports
Job supports are designed to help
people with serious mental illnesses
sustain employment. As an employment
specialist, your task is to provide
appropriate supports to address specific
job challenges that consumers face.
These challenges are specific to the
consumer and differ depending on the
consumer’s employment status:
• Starting a new job;
• Doing a job,
• Having a crisis on a job; or
• Ending a job.
Rehabilitation theory
Job support is a form of psychiatric
rehabilitation. The goal of all
rehabilitation is to help consumers do
their best in regular adult roles.
Training Job Supports Frontline and Collaborations Staff 1 Module 4