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Department of Tourism - ANNUAL REPORT 2010/11

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Programme Performance Report<br />

The activities <strong>of</strong> the National <strong>Department</strong> <strong>of</strong> <strong>Tourism</strong> are organized in the following programmes:<br />

Programme 1: Administration<br />

Programme 2: <strong>Tourism</strong> Development<br />

Programme 3: <strong>Tourism</strong> Growth<br />

Programme 4: Policy, Research, Monitoring and Evaluation<br />

Programme 1: Administration<br />

Purpose: To provide strategic leadership, centralised administration, executive support and corporate<br />

services.<br />

Strategic Theme: Public Education, Awareness and Outreach<br />

Strategic<br />

Objective<br />

Measure / Indicator<br />

Baseline<br />

Actual Performance<br />

against Target<br />

Target Actual<br />

Reason for variance<br />

To create a<br />

positive image <strong>of</strong><br />

the department<br />

To create a tourism<br />

culture in the<br />

country<br />

To empower South<br />

Africans through<br />

access to tourism<br />

information<br />

Percentage<br />

increase in the<br />

share <strong>of</strong> own voice<br />

in the media<br />

Number <strong>of</strong> tourism<br />

awareness<br />

initiatives<br />

Number <strong>of</strong><br />

information<br />

publications<br />

available at existing<br />

centres/on website<br />

Number <strong>of</strong> <strong>of</strong>ficial<br />

languages used<br />

Number <strong>of</strong><br />

community-based<br />

media platforms<br />

(agreements with<br />

community radio<br />

stations)<br />

32% 40% 70% • The impact <strong>of</strong> the <strong>2010</strong><br />

FIFA World Cup<br />

No baseline 1 3 • Other opportunities<br />

occurred and were<br />

exploited to raise<br />

awareness<br />

1 –Publications 1 1<br />

such as „Starting<br />

up a <strong>Tourism</strong><br />

Business‟ on NDT<br />

website<br />

Overarching Develop a Not<br />

• This is still being pursued.<br />

government language achieved. Consultations<br />

guidelines on policy<br />

completed with the<br />

languages<br />

<strong>Department</strong> <strong>of</strong> Arts and<br />

Culture (custodians <strong>of</strong><br />

government‟s language<br />

policy)<br />

On ad-hoc basis 2 4 • Other opportunities<br />

occurred and<br />

were exploited to<br />

communicate the<br />

tourism agenda<br />

22<br />

<strong>Department</strong> <strong>of</strong> <strong>Tourism</strong> - <strong>ANNUAL</strong> <strong>REPORT</strong> <strong>2010</strong>/<strong>11</strong>

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