Understanding the Public Services Industy
Understanding the Public Services Industy
Understanding the Public Services Industy
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
<strong>Public</strong> <strong>Services</strong> Industry Review<br />
HoC Health Commission (2006) Independent Sector Treatment Centres Fourth Report of<br />
Session 2005-06 available at: www.publications.parliament.uk/pa/cm200506/cmselect/<br />
cmhealth/934/934i.pdf<br />
Holmstrom, B. & Milgrom, P. (1994) ‘The Firm as an Incentive System’ American Economic<br />
Review, American Economic Association, vol. 84(4), pages 972–91<br />
Holmstrom, B. & Milgrom, P. (1991) ‘Multitask Principal-Agent Analyses: Incentive Contracts,<br />
Asset Ownership, and Job Design’ Journal of Law, Economics and Organization, Oxford<br />
University Press, vol. 7(0), pages 24–52<br />
Holtmann, A., and Ullmann, S. (1991) ‘Transaction Costs, Production Through Consumption<br />
and Non-Profit Organizations: The Case of Nursing Homes’ The Annals of <strong>Public</strong> and<br />
Cooperative Economics, reprinted in The Nonprofit Sector in a Mixed Economy<br />
Hopkins (2007) Delivering <strong>Public</strong> <strong>Services</strong>: A report from <strong>the</strong> National Consumer Council to<br />
<strong>the</strong> Office of <strong>the</strong> Third Sector available at: http://www.ncc.org.uk/nccpdf/poldocs/NCC162pd_<br />
delivering_public_services.pdf<br />
Horner et al (2006) Deliberative democracy and <strong>the</strong> role of public managers: Final report of<br />
The Work Foundation’s public value consortium, available at: http://www.<strong>the</strong>workfoundation.<br />
com/Assets/PDFs/PVfinal_report_AG.pdf<br />
IDeA (2008) Evaluation of <strong>the</strong> National Programme for Third Sector Commissioning:<br />
Baseline Report available at: http://www.idea.gov.uk/idk/core/page.do?pageId=6583598<br />
Income Data <strong>Services</strong> (2006) IDS Pay Report 965 available at: http://www.incomesdata.co.uk/<br />
report/view965.htm<br />
Institute of Fiscal Studies (2006) Analysis of <strong>the</strong> pre-Budget Report 2006 available at:<br />
http://www.ifs.org.uk/budgets/pbr2006/index.php<br />
Institute of <strong>Public</strong> Policy Research (2007) <strong>Public</strong> <strong>Services</strong> at <strong>the</strong> Crossroads available at:<br />
http://www.ippr.org/publicationsandreports/publication.asp?id=562<br />
Institute for <strong>Public</strong> Policy Research (2004): Pay and <strong>the</strong> <strong>Public</strong> Service Workforce available<br />
at: http://www.ippr.org/uploadedFiles/research/researchteams/<strong>Public</strong>%20service%20<br />
workforce%20final%20draft1.pdf<br />
Ipsos MORI (2006) <strong>Understanding</strong> <strong>Public</strong> and Patient Attitudes to <strong>the</strong> NHS available at:<br />
http://www.ipsospublicaffairs.co.uk/polls/2006/healthcarecommission.shtml<br />
Kable (2007) ICT and business process outsourcing in <strong>the</strong> UK public sector to<br />
2012 available at: http://www.kable.co.uk/kabledirect/index.php?option=com_<br />
content&task=view&id=1184951<br />
Keaney, E. (2006) From Access to Participation Cultural policy and civil renewal<br />
94
Change language