Understanding the Public Services Industy

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Public Services Industry Review • • • • DTI, supported by OGC should work to improve the clarity and accessibility, especially to SMEs of relevant practical advice on public procurement markets and opportunities within EU, links to tender notices and local rules and regulations. This work should be carried out in co-ordination with existing work on SME training recommended by the Better Regulation Task Force and owned by OGC/SBS Business Links and UKTI should promote the services available to exporters more effectively, with better guidance for SMEs and UKTI should ensure that it delivers relevant and appropriate advice which enables exporters to understand and successfully address the challenges involved in competing in EU public procurement markets OGC should provide guidance for business on the specific remedies available for breaches of the public procurement rules, and the available channels for pursuing a complaint OGC and DTI should press for further publicising by Business Links of informal problem-solving systems, namely the Public Procurement Network and the European SOLVIT network Improving Procurement: National Audit Office 12 March 2004 The following Recommendations from the 1999 Gershon Review were implemented in whole or in part: • • • • • • • • Creation of OGC OGC to develop a common process for the management of the supplier base OGC should with departments define common ways of recording what is bought, the associated prices and sources of supply OGC should with departments identify common types of transaction which have high costs and work with departments to reduce these costs through techniques such as e-commerce and procurement cards In departments with large procurement expenditure the Head of Procurement should be a Grade 3 Civil Servant or equivalent The need to raise professional knowledge, skills and seniority of procurement staff, including the percentage having a graduate procurement qualification Departments need to be more sensitive to the burdens which they place on suppliers: In some sectors OGC need to determine whether the base of suppliers is broad enough to maintain competition and innovation and take appropriate action to stimulate the interest of potential suppliers An overall value for money improvement target of £1billion set for achievement by end of 2002/03 104
Public Services Industry Review The following additional recommendations were made: • • • • • Procurement decisions need to be closely linked to the delivery of departments’ core services and functions A well developed procurement strategy covering all commercial activity should be in place and regularly reviewed Departments need sound commercial awareness Buying arrangements should reflect the risk inherent in different types of procurement Procurement staff should have the appropriate professional skills Procurement performance should be measured and regularly reviewed Surer Funding: ACEVO Commission of Inquiry Report: 2004 The Commission proposed the following key principles to guide reform: • • • • Sharing the responsibility for the risk of delivery Contracts are of an appropriate timescale Cutting waste caused by bureaucracy Fair costing and pricing These recommendations were reflected in Sir Peter Gershon’s 2004 review of efficiency. 105
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Understanding the Public Services Industy

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