Understanding the Public Services Industy
Understanding the Public Services Industy
Understanding the Public Services Industy
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<strong>Public</strong> <strong>Services</strong> Industry Review<br />
National Audit Office (2003) The Operational Performance of PFI Prisons available at:<br />
http://www.nao.org.uk/pn/02-03/0203700.htm<br />
National Consumer Council (2007) Delivering <strong>Public</strong> <strong>Services</strong>: Service users’ experiences of<br />
<strong>the</strong> third sector available at: http://www.ncc.org.uk/nccpdf/poldocs/NCC162pd_delivering_<br />
public_services.pdf<br />
National Consumer Council (2005) Playlist for <strong>Public</strong> <strong>Services</strong> available at: www.ncc.org.uk/<br />
nccpdf/poldocs/NCC094_playlist.pdf<br />
NIESR (ongoing) Value for Money Comparison of <strong>Public</strong> and Third Sector Provision of Preschool<br />
Childcare and Education Literature Review (2007) available at: http://www.niesr.ac.uk/<br />
pubs/searchdetail.php?<strong>Public</strong>ationID=1759<br />
Nyman, J. and Bricker, D. (1989) ‘Profit Incentives and Technical Efficiency in <strong>the</strong> Production<br />
of Nursing Home Care’ Review of Economics and Statistics, pp. 586-94<br />
OECD (2006) Projecting OECD health and long-term care expenditures: What are <strong>the</strong> main<br />
drivers? available at: http://www.oecd.org/LongAbstract/0,2546,en_2649_201185_36085941_1<br />
_1_1_1,00.html<br />
Office for National Commissioning (2008) – Quarter 3 Ratings for Contracted Prisons 2007/8,<br />
HM Prison Service – Quarter 3 Ratings for <strong>Public</strong> Prisons 2007/08<br />
Office for National Statistics (2006) <strong>Public</strong> Sector Productivity: Education available at:<br />
http://www.statistics.gov.uk/articles/economic_trends/ET626_CeMGA.pdf<br />
Office for National Statistics (2005) <strong>Public</strong> Sector Employment Trends available at:<br />
http://www.statistics.gov.uk/cci/article.asp?ID=1293<br />
Office of Government Commerce (2008) Competitive Dialogue in 2008 – OGC/HMT joint<br />
guidance on using <strong>the</strong> procedure available at: http://www.ogc.gov.uk/documents/OGC_<br />
HMT_2008_Guidance_on_Competitive_Dialogue.pdf<br />
Office of Government Commerce (2007) Procurement Capability Review – Trance One<br />
available at: http://www.ogc.gov.uk/procurement_documents_procurement_capability_<br />
reviews.asp<br />
Office of Government Commerce (2004) Capturing Innovation in Organisations and<br />
Economies, Oxford: Oxford University Press<br />
Office of <strong>the</strong> Third Sector Central and Local Government spending on <strong>the</strong> third sector<br />
available at: http://www.cabinetoffice.gov.uk/third_sector/Research_and_statistics/third_<br />
sector_research/expenditure.aspx<br />
Office of Fair Trading (2004) Assessing <strong>the</strong> impact of public sector procurement on<br />
competition available at: http://www.oft.gov.uk/advice_and_resources/resource_base/marketstudies/procurement<br />
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