Understanding the Public Services Industy
Understanding the Public Services Industy
Understanding the Public Services Industy
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<strong>Public</strong> <strong>Services</strong> Industry Review<br />
TUC (2008) <strong>Public</strong> Service Improvement: Discussion document for <strong>the</strong> Trades Union<br />
Congress, February 2008<br />
Ovum Player Rankings (2008) UK <strong>Public</strong> Sector (2008)<br />
University of Birmingham (ongoing) Non-State Provision of Basic <strong>Services</strong> Research<br />
relevant publications available at http://www.idd.bham.ac.uk/service-providers/<br />
Unison (2008) Tackling <strong>the</strong> two tier workforce: Problems and issues; Edition 1, February 2008<br />
Uttley, M. (2003) ‘Contracting out and market testing in <strong>the</strong> UK Defence Sector: Theory<br />
evidence and issues’ <strong>Public</strong> Money and Management, January – March, pp. 55–60<br />
Walsh, K (1991) Competitive Tendering for Local Authority <strong>Services</strong>: Initial Experiences<br />
report prepared by Institute of Local Government Studies, University of Birmingham, for<br />
Department of <strong>the</strong> Environment, London, HMSO<br />
Walsh, K. (1995) <strong>Public</strong> <strong>Services</strong> and Market Mechanisms (MacMillan, London)<br />
Walsh, K and Davis, H (1993) Competition and service: The impact of <strong>the</strong> Local Government<br />
Act 1988 report prepared by Institute of Local Government Studies, University of<br />
Birmingham, for Department of <strong>the</strong> Environment, London, HMSO<br />
Wilson, G. & Jadlow, J. (1982) “Competition, Profit Incentives, and Technical Efficiency in <strong>the</strong><br />
Provision of Nuclear Medicine <strong>Services</strong>,” Bell Journal of Economics, The RAND Corporation,<br />
vol. 13(2), pp 472–482, Autumn<br />
Wood (2004) Report to <strong>the</strong> Chancellor of <strong>the</strong> Exchequer and <strong>the</strong> Secretary of State for Trade<br />
& Industry investigating British business experiences of competing for public contracts in<br />
o<strong>the</strong>r EU countries available at: http://www.ogc.gov.uk/documents/woodreview.pdf<br />
Woolhandler, S. and Himmelstein D. (1997) ‘Costs of care and administration at for-profit and<br />
o<strong>the</strong>r hospitals in <strong>the</strong> United States’ N Engl J Med 1997 (336) pp769–74<br />
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