Understanding the Public Services Industy
Understanding the Public Services Industy
Understanding the Public Services Industy
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<strong>Public</strong> <strong>Services</strong> Industry Review<br />
Olympic Delivery Authority (ODA) (2006) Delivery Partner Procurement using Competitive<br />
Dialogue – A lessons learned Study available at: http://www.ogc.gov.uk/documents/<br />
CompetitiveDialogueProcedureODALessonsLearned.pdf<br />
Oxford Economics (commissioned by CBI) (2008) The size of <strong>the</strong> market for providing public<br />
services in <strong>the</strong> UK<br />
PwC (2008) The value of PFI: hanging in <strong>the</strong> balance available at: http://www.pwc.com/<br />
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http://www.serco.com/Images/Competitive_Edge_Final_tcm3-22515.pdf<br />
Serco Institute (2007b) Competitve Edge - The Evidence available at: http://www.serco.com/<br />
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Serco Institute (2007c) What Gets Measured: Contracting for Delivery available at:<br />
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Serco Institute (2006) Good people, good systems: What public service managers say, by<br />
Megan Mathias and Emma Reddington<br />
Social Market Foundation (2005) To <strong>the</strong> point: A Blueprint for Good Targets available at:<br />
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Teamy. K (2007) Whose public action? Analysing Inter-Sectoral Collaboration for Service<br />
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TUC (2006) Focus on health and safety trade union trends survey 06/02: TUC biennial survey<br />
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