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Simplification is the key - Centre for Policy Studies

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year. 91 Clearly, <strong>the</strong>re are considerable incentives to consider alternatives to a pension<br />

fund, particularly <strong>for</strong> basic rate taxpayers.<br />

4.6 Retail d<strong>is</strong>tribution<br />

The quality of <strong>the</strong> retail d<strong>is</strong>tribution of pensions and savings products has, <strong>for</strong> a long<br />

time, been poor. Many <strong>for</strong>mer insurance salesmen metamorphosed into Independent<br />

Financial Adv<strong>is</strong>ers (IFAs), peddling products that <strong>the</strong>y often did not fully understand, 92<br />

supported by opaque remuneration structures. Whilst not attached to any particular<br />

provider, some IFAs’ independence was nullified by <strong>the</strong> pursuit of <strong>the</strong>ir own financial<br />

interests, at <strong>the</strong>ir clients’ expense. Some, <strong>for</strong> example, continue to collect trail<br />

comm<strong>is</strong>sion many years after a sale, yet are unobtainable <strong>for</strong> fur<strong>the</strong>r advice.<br />

Consequently, <strong>the</strong> IFA label has developed, at best, a mixed reputation. It <strong>is</strong> perhaps<br />

unsurpr<strong>is</strong>ing that few financial advice firms are profitable, and a significant number are<br />

poorly capital<strong>is</strong>ed; some 40% have regulatory capital of less than £50,000. 93<br />

4.7 The Retail D<strong>is</strong>tribution Review (RDR)<br />

The industry now faces <strong>the</strong> Retail D<strong>is</strong>tribution Review (RDR). The RDR <strong>is</strong> a fundamental<br />

review by <strong>the</strong> FSA of <strong>the</strong> effectiveness of d<strong>is</strong>tribution and associated regulatory <strong>is</strong>sues,<br />

conducted via a variety of industry feedback sessions and consultation papers. 94 Its<br />

scope has been extended to include group personal pensions (GPPs), which makes<br />

sense given that many of <strong>the</strong> flaws in <strong>the</strong> individual pension market are mirrored in <strong>the</strong><br />

GPP market.<br />

Due <strong>for</strong> implementation in 2012, with significant one-off costs to <strong>the</strong> industry, 95 <strong>the</strong> RDR <strong>is</strong><br />

intended to place a clear dividing line between sales and advice, and heralds major<br />

implications <strong>for</strong> <strong>the</strong> industry, particularly d<strong>is</strong>tributors. Its main proposals include:<br />

(i)<br />

(ii)<br />

banning comm<strong>is</strong>sion-based salespeople, to be replaced by fee-based<br />

professional adv<strong>is</strong>ers;<br />

banning factoring, whereby providers advance funds to adv<strong>is</strong>ers to cover <strong>the</strong><br />

initial cost of advice (so that consumers may pay over time). Th<strong>is</strong> should reduce<br />

91<br />

92<br />

93<br />

94<br />

95<br />

KPMG, The lost decade <strong>for</strong> pensions? December 2009.<br />

In should be noted that some industry participants have made considerable investment in helping<br />

adv<strong>is</strong>ers enhance <strong>the</strong>ir qualifications, notably SimplyBiz’s not <strong>for</strong> profit New Model Business Academy.<br />

Ernst & Young, The Changing Market Dynamics in Life & Pensions, CFP Licensee Day, June 2009.<br />

Notably CP09/18 “Delivering <strong>the</strong> RDR”, June 2009.<br />

Perhaps £500 million. 2012 may prove to be a “perfect storm” year <strong>for</strong> an industry already facing<br />

preparation <strong>for</strong> Solvency II, <strong>the</strong> arrival of <strong>the</strong> NEST (<strong>for</strong>merly <strong>the</strong> Personal Account) and implementation of<br />

“Treating Customers Fairly”.<br />

33

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