Lotus Instant Messaging/ Web Conferencing ... - IBM Redbooks

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*****************************************************************// DESCRIPTION: stDdaClTerminate// *****************************************************************void ST_DDA_APIstDdaClTerminate(){} // end stDdaClTerminate// *****************************************************************// DESCRIPTION: stDdaClTimerEvent// *****************************************************************void ST_DDA_APIstDdaClTimerEvent(void){} // end stDdaClTimerEventint ST_DDA_APIstDdaClSessionStarted(/*in*/ const char* sessionId){return ST_DDA_API_OK;}// *****************************************************************// DESCRIPTION: stDdaClSessionStartedByOrgName// *****************************************************************int ST_DDA_APIstDdaClSessionStartedByOrgName(/*in*/ const char* sessionId,/*in*/ const char* organization){return ST_DDA_API_OK;} // end stDdaClSessionStartedByOrgName// *****************************************************************// DESCRIPTION: stDdaSessionEnded// *****************************************************************int ST_DDA_API stDdaClSessionEnded(const char* sessionId){return ST_DDA_API_OK;} // end stDdaSessionEnded134 Lotus Instant Messaging/Web Conferencing (Sametime): Building Sametime-Enabled Applications
*****************************************************************// DESCRIPTION: stDdaClUserJoinedSession// *****************************************************************int ST_DDA_API stDdaClJoiningSession(/*in*/ const char* sessionId,/*in*/ const StDdaClEntity *entity,/*in*/ const StDdaClEntity *scope){return ST_DDA_API_OK;} // end stDdaClUserJoinedSession// *****************************************************************// DESCRIPTION: stDdaClUserLeftSession// *****************************************************************int ST_DDA_API stDdaClLeavingSession(/*in*/ const char* sessionId,/*in*/ const StDdaClEntity *entity){return ST_DDA_API_OK;} // end stDdaClUserLeftSession// *****************************************************************// DESCRIPTION: stDdaSessionMsg// *****************************************************************int ST_DDA_APIstDdaClSessionMsg(/*in*/ const char* sessionId,/*in*/ const StDdaClEntity *sender,/*in*/ unsigned long msgLen,/*in*/ const char *msg,/*in*/ const StDdaClEntity *receiver){return ST_DDA_API_OK;} // end stDdaSessionMsgThe first thing to notice about this set of code is that the chat logging facilityworks (as you might expect) entirely on callbacks from the Sametime server.This file implements all of the required entry points that the server will invoke forvarious event occurrences. Note that the chat logging SPI is documented in thetoolkit file stddatkdevguide.pdf:►►stDdaClInit: Called one time when the server loads the chat logging DLL. Thisis where you do all of your one-time setup, such as initializing the Notes API.stDdaClTerminate: Called one time when the Sametime server is about toshut down. Anything that you allocated or initialized in the Init call would bedeallocated or terminated in this call.Chapter 5. Chat Logging/DDA Toolkit 135
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Front coverLotus Instant Messaging/
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Note: Before using this information
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2.3.5 Microsoft Visual C++ . . . .
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8.4.4 Sametime server preparation .
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Part 3. Bringing it together. . . .
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xLotus Instant Messaging/Web Confer
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TrademarksThe following terms are t
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Jonas Covey is a Senior I/T Special
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Become a published authorJoin us fo
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2 Lotus Instant Messaging/Web Confe
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3.1 APIs. Finally, we describe the
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1.3 Sametime servicesSametime API f
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1.3.2 Sametime online meeting servi
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The Sametime Links Toolkit allows y
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►the administrator to determine w
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1.6.2 Multiplatform support in STLi
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Note: The administrator must enable
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►►closely have the meeting cent
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20 Lotus Instant Messaging/Web Conf
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2.1 Setting up the development envi
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►►►►►►Sametime 3.1 C++
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2.3.1 IBM WebSphere Studio Applicat
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Figure 2-4 New entry for Sametime C
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Figure 2-6 Adding a classpath varia
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Figure 2-9 Adding a new library4. N
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Figure 2-11 Adding a library to the
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Figure 2-13 Environment Variables s
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Figure 2-16 The Sametime C++ Toolki
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Figure 2-18 Directories options3. F
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6. Having selected the Library file
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Figure 2-24 Selecting the Reference
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3.1 What is a bot?The term bot is d
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The method you choose to employ dep
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►►loginByToken(servername, user
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method returns the word the end use
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or instructions on how to use the b
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Figure 3-3 Buddylist showing bot on
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import com.lotus.sametime.community
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Example 3-8 imReceived method()publ
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Example 3-11 loggedOut() methodpubl
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}In this particular application, th
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}}return strQuestionSearch;public S
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Figure 3-8 Buddylist with FAQ Bot o
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Figure 3-12 Document created by bot
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Example 3-17 TranslatorBot doTextRe
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Figure 3-14 Bot translates phrases
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The degree to which you enhance thi
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Page 102 and 103: 4.1 Overview of Web servicesAs you
Page 104 and 105: POST request the ability to interac
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Page 108 and 109: }System.err.println("Error: cannot
Page 110 and 111: WatchList object. Finally, it logs
Page 112 and 113: }}m_requestedUser = (STUser) event.
Page 114 and 115: Figure 4-2 Launch Configurations di
Page 116 and 117: Figure 4-5 Defining the Web project
Page 118 and 119: Figure 4-7 Selecting the project pr
Page 120 and 121: Figure 4-9 Adding the Java Client T
Page 122 and 123: Figure 4-12 UserStatus.java file im
Page 124 and 125: Figure 4-14 Web Service Java Bean I
Page 126 and 127: Figure 4-16 Web Service Binding Pro
Page 128 and 129: Table 4-1 Test JSP files created by
Page 130 and 131: Figure 4-19 Clicking link for getUs
Page 132 and 133: Figure 4-21 Result.jsp showing user
Page 134 and 135: Figure 4-22 Change the default User
Page 136 and 137: Figure 4-24 WebSphere Application S
Page 138 and 139: Figure 4-26 RedbookServiceEAR in li
Page 140 and 141: Figure 4-28 Confirmation screen fol
Page 142 and 143: Figure 4-30 Testing the service wit
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Page 146 and 147: 5.1 Overview of the Chat Logging SP
Page 148 and 149: emaining major accounting firms and
Page 150 and 151: Development Kit (SDK) documentation
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Page 156 and 157: Note particularly the highlighted c
Page 158 and 159: 6.1 Using Sametime within a workflo
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Page 164 and 165: Example 6-6 Click button eventSub C
Page 166 and 167: Figure 6-4 Announcement sent to act
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Page 170 and 171: call.setTargetObjectURI ("urn:Annou
Page 172 and 173: send an HTML tag to a user logged
Page 174 and 175: Figure 6-10 Microsoft Excel integra
Page 176 and 177: Figure 6-12 Enabling access to the
Page 178 and 179: With this code, a SOAP envelope is
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Page 182 and 183: 7.1 The BuddyList service advantage
Page 184 and 185: 7.2 Overview of the Extended Live N
Page 186 and 187: Figure 7-2 Login dialogAdding peopl
Page 188 and 189: Figure 7-5 Chat dialogLogging out f
Page 190 and 191: Figure 7-8 Adding library pathOnce
Page 192 and 193: 7.4.2 Handling service available/un
Page 194 and 195: If the service is available, we wil
Page 196 and 197: If the reason is different then ST_
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Page 200 and 201: Note: The Extended Live Names sampl
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8.1 Key concepts within Places arch
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Custom ActivityPanel/Stage Section-
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Table 8-1 Sections in the applicati
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Attention: All files referenced for
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8.4.6 Start the client applications
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When a user wants to send a message
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8.4.10 Getting a reference to the a
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Example 8-2 actionPerformed() event
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Enumeration myAttribs = null;String
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}}m_myself.changeSection(m_queue);}
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Example 8-7 Establishing a Sametime
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RedPanelDiscussionSA PlacesAdminHan
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RedPanelDiscussionSAPlacesAdminHand
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Example 8-9 Determining which secti
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ActivityHandlerPlaceMonitorActivity
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Example 8-11 textReceived eventpubl
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} else {translatedText = inputText;
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218 Lotus Instant Messaging/Web Con
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9.1 Overview of Sametime LinksThe S
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Lotus QuickPlace. Contact IBM Lotus
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Example 9-2 Call to the Sametime Li
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The files within the STLINKS direct
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transcript.html is referenced in:
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Figure 9-8 announcement.html frames
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The frameset layout is shown in Fig
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Figure 9-14 im.htmlThe frameset lay
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Figure 9-18 invitation.html framese
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Figure 9-21 inviteOthers.htmlThe fr
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The frameset layout for nway.html i
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Figure 9-28 place.htmlThe frameset
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9.5 Building an interactive Web sit
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After making these changes, you may
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4. Provide a Web page for the agent
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that the agent will load. Within th
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perfectly suitable. However, in the
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If you understand JavaScript, you w
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9.6 Using Sametime Links with botsO
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the message and would be inconsiste
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9.7.1 The sample pop-up menuThe sam
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9.7.2 Starting with a Sametime Link
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Example 9-8 STLinkClicked functionv
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function showMenu(userName, display
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which group the user is added to. T
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1. In the head section of the page,
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10.1 IBM WebSphere Portal Server ov
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Figure 10-2 WebSphere Portal archit
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While writing this redbook, we used
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While these portlets were made avai
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These sections assume that the read
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►►►►DominoServiceThe Domino
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“Additional material” on page 4
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Figure 10-7 Sametime enabled portle
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Figure 10-9 Adding a button to chan
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10.4 STLinks API approach to enabli
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10.4.3 ConclusionBy using this tech
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11.1 Typical reasons for branding t
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.Figure 11-2 After: Customized Same
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11.2.2 Changing the lookChanging th
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►►In the HTML Head Content sect
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how to add a feature that allows us
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Figure 11-5 E-mail notification for
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Creating a meetingThe following seq
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Cancelling a meetingThe following s
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Note: These high-level steps are ju
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server. It is in this function that
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else{window.opener.document.layers[
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abURL ='//WebRepeatDelete?OpenForm&
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Changes to this form are a mixture
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pathreldb = note.RedirectToPrefix(0
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To apply these subforms, copy them
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Table 11-4 Test case 3ItemDescripti
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Table 11-6 Test case 5ItemDescripti
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12.1 Why customize and integrate?Th
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}e.getIm().sendData(true, 100001, 8
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Example 12-2 RichTextClient’s log
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m_ImOpened.addElement(im);im.addImL
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Logging in with a password may be a
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else{System.out.println("Passed val
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catch (DuplicateObjectException e){
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Example 12-14 SametimeToken getToke
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}Once deployed to a suitable servle
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12.4.1 What are IIS and ASP?IIS is
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Example 12-18 VBScript to call Toke
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Attention: This purpose of this cha
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►►A broad set of applications h
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External customersFME’s customers
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DepartmentRoles and responsibilitie
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13.3.1 Software componentsIn this s
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Table 13-4 Objectives of each imple
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available. When appropriate, users
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Figure 13-5 An example page from FM
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►Change the text above the user n
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Figure 13-7 FME’s customized Same
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Methodology for implementing presen
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By integrating this with your Web a
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Why is this feature useful, since i
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able to access a a listing of the t
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To implement this client portion of
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When a user sends a message to the
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application can send an e-mail or a
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FME has decided to try and implemen
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5. A standard welcome message is se
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try{if (session != null){session.re
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Outside WorldHospitalsHealthcarePro
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►After each teller completes thei
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Attention: The stands for the form
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2. Next, we call an authentication
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Important: Please keep in mind that
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Implementing the customer sideWithi
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to the template DLL provided in the
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►►►►►►Anonymous logins
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Figure 13-25 illustrates the interf
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Implementing language translation t
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Main Discussion ThreadBoardAwarenes
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13.8 Phase 4: Future planned enhanc
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Figure 13-30 The Call Center Workpl
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OverviewSocial network analysis and
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2. Logging data on a specially adap
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ImplementationThe application was d
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import org.apache.soap.encoding.*;i
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Check the response.if (resp.generat
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PreparedStatement statement = null;
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The DatabaseStoreKeeper class also
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OutcomeThe following sections addre
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users on the system was not shown,
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OverviewIn this appendix, we will d
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►►►Agents listen for users en
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Within the chat dialog screen, we u
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system and whom they are in contact
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AcceptingChatReadyChattingFigure B-
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►►►►►►identifies the se
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Using the Web materialThe additiona
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Other publicationsThese publication
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Help from IBMIBM Support and downlo
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collaborative commerce rules and wo
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Result.jsp 110Reverse proxy support
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WebSphere Translation Server 418Web
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