Lotus Instant Messaging/ Web Conferencing ... - IBM Redbooks

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ActivityHandlerPlaceMonitorActivityPlaceLobbyMonitorQueueMonitornew PlaceMonitor(Place)addPlaceListener(this)addIncomingMessageListener(this)sectionAdded(PlaceEvent)addSectionListener(SectionListener)addSectionListener(SectionListener)Figure 8-7 Process for setting up Place and section monitors8.5.5 Managing the QueueThe QueueMonitor class is responsible for monitoring users entering and leavingthe Queue section. When a user enters the Queue section, we perform somehousekeeping chores. We store their UserInPlace object in a hashtable so thatwe have a means of communicating with the user when we need to. We then addtheir Member ID to a vector, which serves as the Queue for asking questions tothe panel. Users are added in a first-in-first-out basis. Finally, we add aUserInPlaceListener for the user. We needed to add this listener in order toaccess the users attributes; otherwise, we could not access them using theUserInPlace.getAttributes() method.When a user enters the Queue, the userEntered() event is fired. If the Queuevector is empty when a user enters the section, the user is given permission toask the panel a question. We use the UserInPlace.sendData() method to notifythe user that it is their turn. The user then has the right to speak until he isfinished. When finished, the user will clicks a button in the client application,which will move them back into the Lobby. When they leave the section, theuserLeft() event is triggered, which removes the user from the hashtable andQueue, removes the listener, and then notifies the next user.Example 8-10 on page 213 shows the code used to monitor users entered andleaving the Queue section.212 Lotus Instant Messaging/Web Conferencing (Sametime): Building Sametime-Enabled Applications
Example 8-10 userEntered and userLeft event handlerspublic void usersEntered(SectionEvent event) {UserInPlace[] users = event.getEnteredUsers();;for (int i = 0; i < users.length; i++) {m_usersInPlace.put(users[i].getMemberId(), users[i]);m_userQueue.add(users[i].getMemberId());NoActionUserInPlaceListener nal = null;users[i].addUserInPlaceListener(nal = newNoActionUserInPlaceListener());m_userListeners.put(users[i].getMemberId(),nal );}}if (m_userQueue.size() == 1) {this.notifyMember(users[0].getMemberId());}public void userLeft(SectionEvent event) {UserInPlace userInPlace = event.getDepartedUser();m_usersInPlace.remove(userInPlace.getMemberId());m_userListeners.remove(userInPlace.getMemberId());if (m_userQueue.elementAt(0) == userInPlace.getMemberId()) {m_userQueue.remove(0);if (m_userQueue.size() >= 1) {this.notifyMember((Integer) m_userQueue.elementAt(0));}} else {m_userQueue.remove(userInPlace.getMemberId());}}8.5.6 Receiving, translating, and responding to questionsWhen a user in the Queue sends a question to the panel, they are actuallysending a message to the custom activity in our server application. The messagewill trigger the textReceived() event the ActivityHandler class. The code first getthe senders display name and language from their user attributes. Next, it gets alist of all the country sections. (The list does not include the stage, Lobby orQueue.) For each section, it grabs the defined language for the section, thentranslates it and sends it to the section. Then it performs the same process for allusers in the Queue. Finally, it translates the message into English and sends it tothe panel section.Example 8-11 on page 214 shows the code used in the textReceived() event.Chapter 8. Places and Place awareness 213
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Front coverLotus Instant Messaging/
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Note: Before using this information
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2.3.5 Microsoft Visual C++ . . . .
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8.4.4 Sametime server preparation .
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Part 3. Bringing it together. . . .
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xLotus Instant Messaging/Web Confer
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TrademarksThe following terms are t
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Jonas Covey is a Senior I/T Special
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Become a published authorJoin us fo
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2 Lotus Instant Messaging/Web Confe
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3.1 APIs. Finally, we describe the
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1.3 Sametime servicesSametime API f
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1.3.2 Sametime online meeting servi
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The Sametime Links Toolkit allows y
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►the administrator to determine w
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1.6.2 Multiplatform support in STLi
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Note: The administrator must enable
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►►closely have the meeting cent
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20 Lotus Instant Messaging/Web Conf
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2.1 Setting up the development envi
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►►►►►►Sametime 3.1 C++
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2.3.1 IBM WebSphere Studio Applicat
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Figure 2-4 New entry for Sametime C
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Figure 2-6 Adding a classpath varia
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Figure 2-9 Adding a new library4. N
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Figure 2-11 Adding a library to the
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Figure 2-13 Environment Variables s
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Figure 2-16 The Sametime C++ Toolki
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Figure 2-18 Directories options3. F
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6. Having selected the Library file
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Figure 2-24 Selecting the Reference
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3.1 What is a bot?The term bot is d
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The method you choose to employ dep
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►►loginByToken(servername, user
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method returns the word the end use
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or instructions on how to use the b
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Figure 3-3 Buddylist showing bot on
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import com.lotus.sametime.community
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Example 3-8 imReceived method()publ
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Example 3-11 loggedOut() methodpubl
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}In this particular application, th
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}}return strQuestionSearch;public S
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Figure 3-8 Buddylist with FAQ Bot o
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Figure 3-12 Document created by bot
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Example 3-17 TranslatorBot doTextRe
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Figure 3-14 Bot translates phrases
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The degree to which you enhance thi
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4.1 Overview of Web servicesAs you
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POST request the ability to interac
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The application contains a main() m
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}System.err.println("Error: cannot
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WatchList object. Finally, it logs
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}}m_requestedUser = (STUser) event.
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Figure 4-2 Launch Configurations di
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Figure 4-5 Defining the Web project
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Figure 4-7 Selecting the project pr
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Figure 4-9 Adding the Java Client T
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Figure 4-12 UserStatus.java file im
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Figure 4-14 Web Service Java Bean I
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Figure 4-16 Web Service Binding Pro
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Table 4-1 Test JSP files created by
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Figure 4-19 Clicking link for getUs
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Figure 4-21 Result.jsp showing user
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Figure 4-22 Change the default User
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Figure 4-24 WebSphere Application S
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Figure 4-26 RedbookServiceEAR in li
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Figure 4-28 Confirmation screen fol
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Figure 4-30 Testing the service wit
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126 Lotus Instant Messaging/Web Con
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5.1 Overview of the Chat Logging SP
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emaining major accounting firms and
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Development Kit (SDK) documentation
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***********************************
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►►►►►►►stDdaClTimerEv
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Note particularly the highlighted c
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6.1 Using Sametime within a workflo
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The class is a Domino java agent, s
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}else{m_shAnnouncementStatus = -1;m
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Example 6-6 Click button eventSub C
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Figure 6-4 Announcement sent to act
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Figure 6-6 Announcement delivered u
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call.setTargetObjectURI ("urn:Annou
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send an HTML tag to a user logged
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Figure 6-10 Microsoft Excel integra
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Figure 6-12 Enabling access to the
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With this code, a SOAP envelope is
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Page 186 and 187: Figure 7-2 Login dialogAdding peopl
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Page 242 and 243: Example 9-2 Call to the Sametime Li
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Page 260 and 261: Figure 9-28 place.htmlThe frameset
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9.7.2 Starting with a Sametime Link
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Example 9-8 STLinkClicked functionv
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function showMenu(userName, display
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which group the user is added to. T
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1. In the head section of the page,
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10.1 IBM WebSphere Portal Server ov
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Figure 10-2 WebSphere Portal archit
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While writing this redbook, we used
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While these portlets were made avai
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These sections assume that the read
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►►►►DominoServiceThe Domino
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“Additional material” on page 4
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Figure 10-7 Sametime enabled portle
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Figure 10-9 Adding a button to chan
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10.4 STLinks API approach to enabli
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10.4.3 ConclusionBy using this tech
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11.1 Typical reasons for branding t
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.Figure 11-2 After: Customized Same
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11.2.2 Changing the lookChanging th
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►►In the HTML Head Content sect
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how to add a feature that allows us
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Figure 11-5 E-mail notification for
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Creating a meetingThe following seq
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Cancelling a meetingThe following s
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Note: These high-level steps are ju
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server. It is in this function that
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else{window.opener.document.layers[
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abURL ='//WebRepeatDelete?OpenForm&
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Changes to this form are a mixture
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pathreldb = note.RedirectToPrefix(0
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To apply these subforms, copy them
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Table 11-4 Test case 3ItemDescripti
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Table 11-6 Test case 5ItemDescripti
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12.1 Why customize and integrate?Th
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}e.getIm().sendData(true, 100001, 8
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Example 12-2 RichTextClient’s log
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m_ImOpened.addElement(im);im.addImL
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Logging in with a password may be a
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else{System.out.println("Passed val
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catch (DuplicateObjectException e){
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Example 12-14 SametimeToken getToke
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}Once deployed to a suitable servle
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12.4.1 What are IIS and ASP?IIS is
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Example 12-18 VBScript to call Toke
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Attention: This purpose of this cha
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►►A broad set of applications h
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External customersFME’s customers
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DepartmentRoles and responsibilitie
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13.3.1 Software componentsIn this s
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Table 13-4 Objectives of each imple
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available. When appropriate, users
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Figure 13-5 An example page from FM
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►Change the text above the user n
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Figure 13-7 FME’s customized Same
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Methodology for implementing presen
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By integrating this with your Web a
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Why is this feature useful, since i
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able to access a a listing of the t
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To implement this client portion of
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When a user sends a message to the
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application can send an e-mail or a
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FME has decided to try and implemen
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5. A standard welcome message is se
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try{if (session != null){session.re
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Outside WorldHospitalsHealthcarePro
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►After each teller completes thei
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Attention: The stands for the form
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2. Next, we call an authentication
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Important: Please keep in mind that
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Implementing the customer sideWithi
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to the template DLL provided in the
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►►►►►►Anonymous logins
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Figure 13-25 illustrates the interf
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Implementing language translation t
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Main Discussion ThreadBoardAwarenes
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13.8 Phase 4: Future planned enhanc
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Figure 13-30 The Call Center Workpl
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OverviewSocial network analysis and
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2. Logging data on a specially adap
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ImplementationThe application was d
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import org.apache.soap.encoding.*;i
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Check the response.if (resp.generat
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PreparedStatement statement = null;
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The DatabaseStoreKeeper class also
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OutcomeThe following sections addre
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users on the system was not shown,
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OverviewIn this appendix, we will d
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►►►Agents listen for users en
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Within the chat dialog screen, we u
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system and whom they are in contact
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AcceptingChatReadyChattingFigure B-
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►►►►►►identifies the se
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Using the Web materialThe additiona
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Other publicationsThese publication
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Help from IBMIBM Support and downlo
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collaborative commerce rules and wo
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Result.jsp 110Reverse proxy support
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WebSphere Translation Server 418Web
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