Lotus Instant Messaging/ Web Conferencing ... - IBM Redbooks

More documents

Recommendations

Info

Figure 3-8 Buddylist with FAQ Bot onlineIf an end user initiates a chat with the bot, it responds with the welcome textdefined in the getWELCOME_TEXT() method of the FAQBot class. Figure 3-9shows the bot sending the welcome message.Figure 3-9 Bot sends customized greeting in response to imReceived()eventWhen the end user enters a question, the bot calls the doTextReceived() methodto carry out a search on the database and return an answer, if it finds one.Figure 3-10 on page 73 shows the bot returning an answer to a user’s question.72 Lotus Instant Messaging/Web Conferencing (Sametime): Building Sametime-Enabled Applications
Figure 3-10 Bot responds with search resultsIf the bot cannot find the answer to the user’s question, it responds backaccordingly and creates a new document in the Domino database. Figure 3-11shows the response sent back to the user.Figure 3-11 Message returned when no matching answer foundFigure 3-12 on page 74 shows the new Notes document created by the bot.Chapter 3. Sametime Bots 73
Page 1:
Front coverLotus Instant Messaging/
Page 4 and 5:
Note: Before using this information
Page 6 and 7:
2.3.5 Microsoft Visual C++ . . . .
Page 8 and 9:
8.4.4 Sametime server preparation .
Page 10 and 11:
Part 3. Bringing it together. . . .
Page 12 and 13:
xLotus Instant Messaging/Web Confer
Page 14 and 15:
TrademarksThe following terms are t
Page 16 and 17:
Jonas Covey is a Senior I/T Special
Page 18 and 19:
Become a published authorJoin us fo
Page 20 and 21:
2 Lotus Instant Messaging/Web Confe
Page 22 and 23:
3.1 APIs. Finally, we describe the
Page 24 and 25:
1.3 Sametime servicesSametime API f
Page 26 and 27:
1.3.2 Sametime online meeting servi
Page 28 and 29:
The Sametime Links Toolkit allows y
Page 30 and 31:
►the administrator to determine w
Page 32 and 33:
1.6.2 Multiplatform support in STLi
Page 34 and 35:
Note: The administrator must enable
Page 36 and 37:
►►closely have the meeting cent
Page 38 and 39:
20 Lotus Instant Messaging/Web Conf
Page 40 and 41: 2.1 Setting up the development envi
Page 42 and 43: ►►►►►►Sametime 3.1 C++
Page 44 and 45: 2.3.1 IBM WebSphere Studio Applicat
Page 46 and 47: Figure 2-4 New entry for Sametime C
Page 48 and 49: Figure 2-6 Adding a classpath varia
Page 50 and 51: Figure 2-9 Adding a new library4. N
Page 52 and 53: Figure 2-11 Adding a library to the
Page 54 and 55: Figure 2-13 Environment Variables s
Page 56 and 57: Figure 2-16 The Sametime C++ Toolki
Page 58 and 59: Figure 2-18 Directories options3. F
Page 60 and 61: 6. Having selected the Library file
Page 62 and 63: Figure 2-24 Selecting the Reference
Page 64 and 65: 46 Lotus Instant Messaging/Web Conf
Page 68 and 69: 3.1 What is a bot?The term bot is d
Page 70 and 71: The method you choose to employ dep
Page 72 and 73: ►►loginByToken(servername, user
Page 74 and 75: method returns the word the end use
Page 76 and 77: or instructions on how to use the b
Page 78 and 79: Figure 3-3 Buddylist showing bot on
Page 80 and 81: import com.lotus.sametime.community
Page 82 and 83: Example 3-8 imReceived method()publ
Page 84 and 85: Example 3-11 loggedOut() methodpubl
Page 86 and 87: }In this particular application, th
Page 88 and 89: }}return strQuestionSearch;public S
Page 92 and 93: Figure 3-12 Document created by bot
Page 94 and 95: Example 3-17 TranslatorBot doTextRe
Page 96 and 97: Figure 3-14 Bot translates phrases
Page 98 and 99: The degree to which you enhance thi
Page 102 and 103: 4.1 Overview of Web servicesAs you
Page 104 and 105: POST request the ability to interac
Page 106 and 107: The application contains a main() m
Page 108 and 109: }System.err.println("Error: cannot
Page 110 and 111: WatchList object. Finally, it logs
Page 112 and 113: }}m_requestedUser = (STUser) event.
Page 114 and 115: Figure 4-2 Launch Configurations di
Page 116 and 117: Figure 4-5 Defining the Web project
Page 118 and 119: Figure 4-7 Selecting the project pr
Page 120 and 121: Figure 4-9 Adding the Java Client T
Page 122 and 123: Figure 4-12 UserStatus.java file im
Page 124 and 125: Figure 4-14 Web Service Java Bean I
Page 126 and 127: Figure 4-16 Web Service Binding Pro
Page 128 and 129: Table 4-1 Test JSP files created by
Page 130 and 131: Figure 4-19 Clicking link for getUs
Page 132 and 133: Figure 4-21 Result.jsp showing user
Page 134 and 135: Figure 4-22 Change the default User
Page 136 and 137: Figure 4-24 WebSphere Application S
Page 138 and 139: Figure 4-26 RedbookServiceEAR in li
Page 140 and 141:
Figure 4-28 Confirmation screen fol
Page 142 and 143:
Figure 4-30 Testing the service wit
Page 144 and 145:
126 Lotus Instant Messaging/Web Con
Page 146 and 147:
5.1 Overview of the Chat Logging SP
Page 148 and 149:
emaining major accounting firms and
Page 150 and 151:
Development Kit (SDK) documentation
Page 152 and 153:
***********************************
Page 154 and 155:
►►►►►►►stDdaClTimerEv
Page 156 and 157:
Note particularly the highlighted c
Page 158 and 159:
6.1 Using Sametime within a workflo
Page 160 and 161:
The class is a Domino java agent, s
Page 162 and 163:
}else{m_shAnnouncementStatus = -1;m
Page 164 and 165:
Example 6-6 Click button eventSub C
Page 166 and 167:
Figure 6-4 Announcement sent to act
Page 168 and 169:
Figure 6-6 Announcement delivered u
Page 170 and 171:
call.setTargetObjectURI ("urn:Annou
Page 172 and 173:
send an HTML tag to a user logged
Page 174 and 175:
Figure 6-10 Microsoft Excel integra
Page 176 and 177:
Figure 6-12 Enabling access to the
Page 178 and 179:
With this code, a SOAP envelope is
Page 180 and 181:
Page 182 and 183:
7.1 The BuddyList service advantage
Page 184 and 185:
7.2 Overview of the Extended Live N
Page 186 and 187:
Figure 7-2 Login dialogAdding peopl
Page 188 and 189:
Figure 7-5 Chat dialogLogging out f
Page 190 and 191:
Figure 7-8 Adding library pathOnce
Page 192 and 193:
7.4.2 Handling service available/un
Page 194 and 195:
If the service is available, we wil
Page 196 and 197:
If the reason is different then ST_
Page 198 and 199:
if (currGroupId == sampleGroupId){p
Page 200 and 201:
Note: The Extended Live Names sampl
Page 202 and 203:
8.1 Key concepts within Places arch
Page 204 and 205:
Custom ActivityPanel/Stage Section-
Page 206 and 207:
Table 8-1 Sections in the applicati
Page 208 and 209:
Attention: All files referenced for
Page 210 and 211:
8.4.6 Start the client applications
Page 212 and 213:
When a user wants to send a message
Page 214 and 215:
8.4.10 Getting a reference to the a
Page 216 and 217:
Example 8-2 actionPerformed() event
Page 218 and 219:
Enumeration myAttribs = null;String
Page 220 and 221:
}}m_myself.changeSection(m_queue);}
Page 222 and 223:
Example 8-7 Establishing a Sametime
Page 224 and 225:
RedPanelDiscussionSA PlacesAdminHan
Page 226 and 227:
RedPanelDiscussionSAPlacesAdminHand
Page 228 and 229:
Example 8-9 Determining which secti
Page 230 and 231:
ActivityHandlerPlaceMonitorActivity
Page 232 and 233:
Example 8-11 textReceived eventpubl
Page 234 and 235:
} else {translatedText = inputText;
Page 236 and 237:
Page 238 and 239:
9.1 Overview of Sametime LinksThe S
Page 240 and 241:
Lotus QuickPlace. Contact IBM Lotus
Page 242 and 243:
Example 9-2 Call to the Sametime Li
Page 244 and 245:
The files within the STLINKS direct
Page 246 and 247:
transcript.html is referenced in:
Page 248 and 249:
Figure 9-8 announcement.html frames
Page 250 and 251:
The frameset layout is shown in Fig
Page 252 and 253:
Figure 9-14 im.htmlThe frameset lay
Page 254 and 255:
Figure 9-18 invitation.html framese
Page 256 and 257:
Figure 9-21 inviteOthers.htmlThe fr
Page 258 and 259:
The frameset layout for nway.html i
Page 260 and 261:
Figure 9-28 place.htmlThe frameset
Page 262 and 263:
9.5 Building an interactive Web sit
Page 264 and 265:
After making these changes, you may
Page 266 and 267:
4. Provide a Web page for the agent
Page 268 and 269:
that the agent will load. Within th
Page 270 and 271:
perfectly suitable. However, in the
Page 272 and 273:
If you understand JavaScript, you w
Page 274 and 275:
9.6 Using Sametime Links with botsO
Page 276 and 277:
the message and would be inconsiste
Page 278 and 279:
9.7.1 The sample pop-up menuThe sam
Page 280 and 281:
9.7.2 Starting with a Sametime Link
Page 282 and 283:
Example 9-8 STLinkClicked functionv
Page 284 and 285:
function showMenu(userName, display
Page 286 and 287:
which group the user is added to. T
Page 288 and 289:
1. In the head section of the page,
Page 290 and 291:
Page 292 and 293:
10.1 IBM WebSphere Portal Server ov
Page 294 and 295:
Figure 10-2 WebSphere Portal archit
Page 296 and 297:
While writing this redbook, we used
Page 298 and 299:
While these portlets were made avai
Page 300 and 301:
These sections assume that the read
Page 302 and 303:
►►►►DominoServiceThe Domino
Page 304 and 305:
“Additional material” on page 4
Page 306 and 307:
Figure 10-7 Sametime enabled portle
Page 308 and 309:
Figure 10-9 Adding a button to chan
Page 310 and 311:
10.4 STLinks API approach to enabli
Page 312 and 313:
10.4.3 ConclusionBy using this tech
Page 314 and 315:
Page 316 and 317:
11.1 Typical reasons for branding t
Page 318 and 319:
.Figure 11-2 After: Customized Same
Page 320 and 321:
11.2.2 Changing the lookChanging th
Page 322 and 323:
►►In the HTML Head Content sect
Page 324 and 325:
how to add a feature that allows us
Page 326 and 327:
Figure 11-5 E-mail notification for
Page 328 and 329:
Creating a meetingThe following seq
Page 330 and 331:
Cancelling a meetingThe following s
Page 332 and 333:
Note: These high-level steps are ju
Page 334 and 335:
server. It is in this function that
Page 336 and 337:
else{window.opener.document.layers[
Page 338 and 339:
abURL ='//WebRepeatDelete?OpenForm&
Page 340 and 341:
Changes to this form are a mixture
Page 342 and 343:
pathreldb = note.RedirectToPrefix(0
Page 344 and 345:
To apply these subforms, copy them
Page 346 and 347:
Table 11-4 Test case 3ItemDescripti
Page 348 and 349:
Table 11-6 Test case 5ItemDescripti
Page 350 and 351:
Page 352 and 353:
12.1 Why customize and integrate?Th
Page 354 and 355:
}e.getIm().sendData(true, 100001, 8
Page 356 and 357:
Example 12-2 RichTextClient’s log
Page 358 and 359:
m_ImOpened.addElement(im);im.addImL
Page 360 and 361:
Logging in with a password may be a
Page 362 and 363:
else{System.out.println("Passed val
Page 364 and 365:
catch (DuplicateObjectException e){
Page 366 and 367:
Example 12-14 SametimeToken getToke
Page 368 and 369:
}Once deployed to a suitable servle
Page 370 and 371:
12.4.1 What are IIS and ASP?IIS is
Page 372 and 373:
Example 12-18 VBScript to call Toke
Page 374 and 375:
Page 376 and 377:
Page 378 and 379:
Attention: This purpose of this cha
Page 380 and 381:
►►A broad set of applications h
Page 382 and 383:
External customersFME’s customers
Page 384 and 385:
DepartmentRoles and responsibilitie
Page 386 and 387:
13.3.1 Software componentsIn this s
Page 388 and 389:
Table 13-4 Objectives of each imple
Page 390 and 391:
available. When appropriate, users
Page 392 and 393:
Figure 13-5 An example page from FM
Page 394 and 395:
►Change the text above the user n
Page 396 and 397:
Figure 13-7 FME’s customized Same
Page 398 and 399:
Methodology for implementing presen
Page 400 and 401:
By integrating this with your Web a
Page 402 and 403:
Why is this feature useful, since i
Page 404 and 405:
able to access a a listing of the t
Page 406 and 407:
To implement this client portion of
Page 408 and 409:
When a user sends a message to the
Page 410 and 411:
application can send an e-mail or a
Page 412 and 413:
FME has decided to try and implemen
Page 414 and 415:
5. A standard welcome message is se
Page 416 and 417:
try{if (session != null){session.re
Page 418 and 419:
Outside WorldHospitalsHealthcarePro
Page 420 and 421:
►After each teller completes thei
Page 422 and 423:
Attention: The stands for the form
Page 424 and 425:
2. Next, we call an authentication
Page 426 and 427:
Important: Please keep in mind that
Page 428 and 429:
Implementing the customer sideWithi
Page 430 and 431:
to the template DLL provided in the
Page 432 and 433:
►►►►►►Anonymous logins
Page 434 and 435:
Figure 13-25 illustrates the interf
Page 436 and 437:
Implementing language translation t
Page 438 and 439:
Main Discussion ThreadBoardAwarenes
Page 440 and 441:
13.8 Phase 4: Future planned enhanc
Page 442 and 443:
Figure 13-30 The Call Center Workpl
Page 444 and 445:
Page 446 and 447:
Page 448 and 449:
OverviewSocial network analysis and
Page 450 and 451:
2. Logging data on a specially adap
Page 452 and 453:
ImplementationThe application was d
Page 454 and 455:
import org.apache.soap.encoding.*;i
Page 456 and 457:
Check the response.if (resp.generat
Page 458 and 459:
PreparedStatement statement = null;
Page 460 and 461:
The DatabaseStoreKeeper class also
Page 462 and 463:
Page 464 and 465:
Page 466 and 467:
Page 468 and 469:
Page 470 and 471:
OutcomeThe following sections addre
Page 472 and 473:
users on the system was not shown,
Page 474 and 475:
OverviewIn this appendix, we will d
Page 476 and 477:
►►►Agents listen for users en
Page 478 and 479:
Within the chat dialog screen, we u
Page 480 and 481:
system and whom they are in contact
Page 482 and 483:
AcceptingChatReadyChattingFigure B-
Page 484 and 485:
►►►►►►identifies the se
Page 486 and 487:
Using the Web materialThe additiona
Page 488 and 489:
Page 490 and 491:
Other publicationsThese publication
Page 492 and 493:
Help from IBMIBM Support and downlo
Page 494 and 495:
collaborative commerce rules and wo
Page 496 and 497:
Result.jsp 110Reverse proxy support
Page 498 and 499:
WebSphere Translation Server 418Web
Page 502:
Back coverLotus Instant Messaging/W
show all

Lotus Instant Messaging/ Web Conferencing ... - IBM Redbooks

Create successful ePaper yourself

Delete template?

Save as template?