Lotus Instant Messaging/ Web Conferencing ... - IBM Redbooks

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The Sametime Links Toolkit allows you to add awareness and messaging to yourWeb pages and applications, a distinct e-commerce advantage. Compatibilitywith additional operating systems and browser versions has also beenenhanced. Refer to Table 1-1 on page 14 for a list of compatible operatingsystems and browser versions.Sametime COM ToolkitThe Sametime COM Toolkit provides the basic Sametime community services,delivered as a standard DLL with interfaces that represent the services provided.The toolkit is easy to use and can be used to enable applications with Sametimein any development environment that supports COM, such as Visual Basic/VBA(Microsoft® Office.)While the Sametime COM Toolkit is relatively limited in its functionality comparedto the Java Toolkit, it does provide access to any environment that supportsCOM objects. For example, if you want to develop Sametime awareness forMicrosoft Office products, then the Sametime COM Toolkit is the answer. Thetoolkit also supports the OLE Automation technology by providing a TLB file aswell as a DLL to support importing all interface names. By using your owndevelopment tools, you can create your own user interface on top of theSametime services.Sametime C++ ToolkitThe Sametime C++ Toolkit is an object-oriented, modular, and thread-safe API.This Toolkit is a collection of components that allow developers to enhanceWindows applications with community services, such as awareness and instantmessaging. Using the Microsoft Visual C++ Developer Studio, developers canquickly and easily Sametime-enable any Win32 or MFC-based Windowsapplication.You can use this toolkit if you want to develop applications native to the Windowsenvironment. Unlike the Java Toolkit, the Sametime C++ Toolkit does not have auser interface (UI) component. If you create an application in which a userinterface is expected, then you will have to develop your own interface.One very popular example of an application developed using the Sametime C++Toolkit includes NotesBuddy from IBM’s alphaWorks®(http://www.alphaworks.ibm.com). NotesBuddy is a lightweight tool for LotusNotes and Internet (POP3) mail that integrates instant messaging and buddystatus with e-mail to produce a single messaging tool. NotesBuddy can accessthe Sametime server and provide instant messaging and buddy status. Chats ore-mail can be initiated anyplace a buddy name is displayed and then saved tofolders or forwarded to others. Rich text and graphics (such as smiley faces and10 Lotus Instant Messaging/Web Conferencing (Sametime): Building Sametime-Enabled Applications
Web graphics) can also be exchanged when chatting with other NotesBuddyusers. For more information on this tool, visit:http://www.alphaworks.ibm.com/tech/notesbuddySametime Java ToolkitThe Sametime Java Toolkit is a collection of building blocks or components thatdevelopers use to build applications that leverage the functionality and servicesprovided by Lotus Sametime. These Toolkit components can be used in anystandard development environment that supports JDK 1.1.8 or above.The Sametime Java Toolkit is an object-oriented, modular, and thread-safe API.While somewhat larger than the toolkits described above, the Sametime JavaToolkit provides all the core Sametime community and meeting services and UIcomponents. Developers wanting to embed Sametime-based services andfunctionality in Web applications can use the Sametime Java Toolkit. Forexample, a developer could use the Java Toolkit to build a facility for livecustomer-service-style help in an online marketplace, or perhaps buildawareness into a knowledge management application, or bring applicationsharing into an e-business application.1.4.2 Sametime Community Server ToolkitThe Sametime Community Server Toolkit is one member of a comprehensive,Java-based application SDK that developers can use to embed real-timecapabilities into e-business applications. This server toolkit is a collection ofcomponents used by developers to build applications that affect the functionalityand services provided by a Sametime server. These components can be used inany standard development environment that support JDK 1.1The Sametime Community Server includes many Server Applications, each ofwhich provide some of the Sametime functionality. The Sametime CommunityServer Toolkit provides the ability to write new server applications, thus providingnew services to the Sametime community. The toolkit is easy to use and can beused to enable server applications with Sametime in any developmentenvironment that supports Java.1.4.3 The Sametime Directory and Data Access ToolkitThe Sametime Directory and Data Access Toolkit allows you to customizeSametime to handle the following tasks in your Sametime deployment:►Chat logging: This server-side component allows transcripts of all chats to bestored in a set location, for example, in a specific database. This SPI allowsChapter 1. Overview of Sametime 11
Page 1: Front coverLotus Instant Messaging/
Page 4 and 5: Note: Before using this information
Page 6 and 7: 2.3.5 Microsoft Visual C++ . . . .
Page 8 and 9: 8.4.4 Sametime server preparation .
Page 10 and 11: Part 3. Bringing it together. . . .
Page 12 and 13: xLotus Instant Messaging/Web Confer
Page 14 and 15: TrademarksThe following terms are t
Page 16 and 17: Jonas Covey is a Senior I/T Special
Page 18 and 19: Become a published authorJoin us fo
Page 20 and 21: 2 Lotus Instant Messaging/Web Confe
Page 22 and 23: 3.1 APIs. Finally, we describe the
Page 24 and 25: 1.3 Sametime servicesSametime API f
Page 26 and 27: 1.3.2 Sametime online meeting servi
Page 30 and 31: ►the administrator to determine w
Page 32 and 33: 1.6.2 Multiplatform support in STLi
Page 34 and 35: Note: The administrator must enable
Page 36 and 37: ►►closely have the meeting cent
Page 38 and 39: 20 Lotus Instant Messaging/Web Conf
Page 40 and 41: 2.1 Setting up the development envi
Page 42 and 43: ►►►►►►Sametime 3.1 C++
Page 44 and 45: 2.3.1 IBM WebSphere Studio Applicat
Page 46 and 47: Figure 2-4 New entry for Sametime C
Page 48 and 49: Figure 2-6 Adding a classpath varia
Page 50 and 51: Figure 2-9 Adding a new library4. N
Page 52 and 53: Figure 2-11 Adding a library to the
Page 54 and 55: Figure 2-13 Environment Variables s
Page 56 and 57: Figure 2-16 The Sametime C++ Toolki
Page 58 and 59: Figure 2-18 Directories options3. F
Page 60 and 61: 6. Having selected the Library file
Page 62 and 63: Figure 2-24 Selecting the Reference
Page 68 and 69: 3.1 What is a bot?The term bot is d
Page 70 and 71: The method you choose to employ dep
Page 72 and 73: ►►loginByToken(servername, user
Page 74 and 75: method returns the word the end use
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Figure 3-3 Buddylist showing bot on
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import com.lotus.sametime.community
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Example 3-8 imReceived method()publ
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Example 3-11 loggedOut() methodpubl
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}In this particular application, th
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}}return strQuestionSearch;public S
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Figure 3-8 Buddylist with FAQ Bot o
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Figure 3-12 Document created by bot
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Example 3-17 TranslatorBot doTextRe
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Figure 3-14 Bot translates phrases
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The degree to which you enhance thi
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82 Lotus Instant Messaging/Web Conf
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4.1 Overview of Web servicesAs you
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POST request the ability to interac
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The application contains a main() m
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}System.err.println("Error: cannot
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WatchList object. Finally, it logs
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}}m_requestedUser = (STUser) event.
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Figure 4-2 Launch Configurations di
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Figure 4-5 Defining the Web project
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Figure 4-7 Selecting the project pr
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Figure 4-9 Adding the Java Client T
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Figure 4-12 UserStatus.java file im
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Figure 4-14 Web Service Java Bean I
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Figure 4-16 Web Service Binding Pro
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Table 4-1 Test JSP files created by
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Figure 4-19 Clicking link for getUs
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Figure 4-21 Result.jsp showing user
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Figure 4-22 Change the default User
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Figure 4-24 WebSphere Application S
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Figure 4-26 RedbookServiceEAR in li
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Figure 4-28 Confirmation screen fol
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Figure 4-30 Testing the service wit
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126 Lotus Instant Messaging/Web Con
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5.1 Overview of the Chat Logging SP
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emaining major accounting firms and
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Development Kit (SDK) documentation
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***********************************
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►►►►►►►stDdaClTimerEv
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Note particularly the highlighted c
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6.1 Using Sametime within a workflo
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The class is a Domino java agent, s
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}else{m_shAnnouncementStatus = -1;m
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Example 6-6 Click button eventSub C
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Figure 6-4 Announcement sent to act
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Figure 6-6 Announcement delivered u
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call.setTargetObjectURI ("urn:Annou
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send an HTML tag to a user logged
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Figure 6-10 Microsoft Excel integra
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Figure 6-12 Enabling access to the
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With this code, a SOAP envelope is
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7.1 The BuddyList service advantage
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7.2 Overview of the Extended Live N
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Figure 7-2 Login dialogAdding peopl
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Figure 7-5 Chat dialogLogging out f
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Figure 7-8 Adding library pathOnce
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7.4.2 Handling service available/un
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If the service is available, we wil
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If the reason is different then ST_
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if (currGroupId == sampleGroupId){p
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Note: The Extended Live Names sampl
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8.1 Key concepts within Places arch
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Custom ActivityPanel/Stage Section-
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Table 8-1 Sections in the applicati
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Attention: All files referenced for
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8.4.6 Start the client applications
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When a user wants to send a message
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8.4.10 Getting a reference to the a
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Example 8-2 actionPerformed() event
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Enumeration myAttribs = null;String
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}}m_myself.changeSection(m_queue);}
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Example 8-7 Establishing a Sametime
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RedPanelDiscussionSA PlacesAdminHan
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RedPanelDiscussionSAPlacesAdminHand
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Example 8-9 Determining which secti
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ActivityHandlerPlaceMonitorActivity
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Example 8-11 textReceived eventpubl
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} else {translatedText = inputText;
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9.1 Overview of Sametime LinksThe S
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Lotus QuickPlace. Contact IBM Lotus
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Example 9-2 Call to the Sametime Li
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The files within the STLINKS direct
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transcript.html is referenced in:
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Figure 9-8 announcement.html frames
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The frameset layout is shown in Fig
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Figure 9-14 im.htmlThe frameset lay
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Figure 9-18 invitation.html framese
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Figure 9-21 inviteOthers.htmlThe fr
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The frameset layout for nway.html i
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Figure 9-28 place.htmlThe frameset
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9.5 Building an interactive Web sit
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After making these changes, you may
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4. Provide a Web page for the agent
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that the agent will load. Within th
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perfectly suitable. However, in the
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If you understand JavaScript, you w
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9.6 Using Sametime Links with botsO
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the message and would be inconsiste
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9.7.1 The sample pop-up menuThe sam
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9.7.2 Starting with a Sametime Link
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Example 9-8 STLinkClicked functionv
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function showMenu(userName, display
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which group the user is added to. T
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1. In the head section of the page,
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10.1 IBM WebSphere Portal Server ov
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Figure 10-2 WebSphere Portal archit
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While writing this redbook, we used
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While these portlets were made avai
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These sections assume that the read
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►►►►DominoServiceThe Domino
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“Additional material” on page 4
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Figure 10-7 Sametime enabled portle
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Figure 10-9 Adding a button to chan
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10.4 STLinks API approach to enabli
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10.4.3 ConclusionBy using this tech
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11.1 Typical reasons for branding t
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.Figure 11-2 After: Customized Same
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11.2.2 Changing the lookChanging th
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►►In the HTML Head Content sect
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how to add a feature that allows us
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Figure 11-5 E-mail notification for
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Creating a meetingThe following seq
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Cancelling a meetingThe following s
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Note: These high-level steps are ju
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server. It is in this function that
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else{window.opener.document.layers[
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abURL ='//WebRepeatDelete?OpenForm&
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Changes to this form are a mixture
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pathreldb = note.RedirectToPrefix(0
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To apply these subforms, copy them
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Table 11-4 Test case 3ItemDescripti
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Table 11-6 Test case 5ItemDescripti
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12.1 Why customize and integrate?Th
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}e.getIm().sendData(true, 100001, 8
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Example 12-2 RichTextClient’s log
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m_ImOpened.addElement(im);im.addImL
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Logging in with a password may be a
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else{System.out.println("Passed val
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catch (DuplicateObjectException e){
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Example 12-14 SametimeToken getToke
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}Once deployed to a suitable servle
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12.4.1 What are IIS and ASP?IIS is
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Example 12-18 VBScript to call Toke
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Attention: This purpose of this cha
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►►A broad set of applications h
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External customersFME’s customers
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DepartmentRoles and responsibilitie
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13.3.1 Software componentsIn this s
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Table 13-4 Objectives of each imple
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available. When appropriate, users
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Figure 13-5 An example page from FM
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►Change the text above the user n
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Figure 13-7 FME’s customized Same
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Methodology for implementing presen
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By integrating this with your Web a
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Why is this feature useful, since i
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able to access a a listing of the t
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To implement this client portion of
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When a user sends a message to the
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application can send an e-mail or a
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FME has decided to try and implemen
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5. A standard welcome message is se
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try{if (session != null){session.re
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Outside WorldHospitalsHealthcarePro
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►After each teller completes thei
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Attention: The stands for the form
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2. Next, we call an authentication
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Important: Please keep in mind that
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Implementing the customer sideWithi
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to the template DLL provided in the
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►►►►►►Anonymous logins
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Figure 13-25 illustrates the interf
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Implementing language translation t
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Main Discussion ThreadBoardAwarenes
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13.8 Phase 4: Future planned enhanc
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Figure 13-30 The Call Center Workpl
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OverviewSocial network analysis and
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2. Logging data on a specially adap
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ImplementationThe application was d
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import org.apache.soap.encoding.*;i
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Check the response.if (resp.generat
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PreparedStatement statement = null;
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The DatabaseStoreKeeper class also
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OutcomeThe following sections addre
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users on the system was not shown,
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OverviewIn this appendix, we will d
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►►►Agents listen for users en
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Within the chat dialog screen, we u
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system and whom they are in contact
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AcceptingChatReadyChattingFigure B-
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►►►►►►identifies the se
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Using the Web materialThe additiona
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Other publicationsThese publication
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Help from IBMIBM Support and downlo
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collaborative commerce rules and wo
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Result.jsp 110Reverse proxy support
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WebSphere Translation Server 418Web
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